Summary
Overview
Work History
Education
Skills
Otherqualifications
Personal Information
Languages
Hobbies and Interests
Projects
Disclaimer
Languages
Timeline
Generic

AMANDEEP SINGH

Mumbai

Summary

y. Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Results-driven senior associate with several years of experience and a proven track record of success in project management, client relations, and team leadership. Adept at driving initiatives from conception to completion, while ensuring adherence to quality standards and timelines. Strong communicator with a talent for building and nurturing productive relationships. Diplomatic Senior Associate motivated to drive sales and customer satisfaction in environments. Lead teams effectively to meet goals through exemplary skills. Talented in visual merchandising and loss prevention. Resourceful Senior Associate known for high productivity and efficient task completion. Possess specialized skills in project management, financial analysis, and client relationship building. Excel in time management, teamwork, and adaptive thinking which significantly contribute to achieving organizational goals.

Overview

11
11
years of professional experience

Work History

Senior Associate

JP Morgan
Mumbai
08.2021 - Current
  • Collaborated with internal departments such as Accounting, Investments, Tax, and Compliance to resolve issues or questions related to Trust Operations activities.
  • Developed process improvements aimed at streamlining operational processes while maintaining compliance standards.
  • Maintained accurate records of all changes to beneficiary designations and distributions from trusts.
  • Generated a variety of reports based upon requested criteria from clients, attorneys and other professionals.
  • Advised senior management on best practices related to trust operations activities.
  • Participated in training sessions conducted by external vendors or industry experts on topics related to trust operations activities.
  • Monitored trust accounts for legal, regulatory and tax requirements.
  • Processed incoming wire transfers and other cash movements into trust accounts.
  • Reconciled investment positions between multiple systems and third-party custodians.
  • Conducted research on client requests related to trust operations.
  • Provided customer service support by responding promptly to inquiries from clients, attorneys and other professionals regarding trust operations activities.
  • Ensured that all transaction entries were properly coded prior to posting them into the system.
  • Identified opportunities for process improvement within the department.
  • Reviewed trust documents to ensure accuracy and compliance with regulations.
  • Assisted with special projects as requested by management team members.
  • Verified accuracy of transactions processed by verifying signatures on documents and ensuring compliance with established policies and procedures.
  • Analyzed complex financial data for discrepancies or errors in calculations or postings.
  • Performed quality assurance reviews on all new accounts setup prior to approval for processing.
  • Prepared monthly statements of account activity for clients.
  • Resolved errors in the daily processing of transactions within assigned area.
  • Assisted in developing new processes that improved operational efficiency.
  • Audited student files to confirm accuracy and completion according to defined guidelines.
  • Processed financial aid documents and completed basic verification of information.
  • Gave workshop and other group presentations to inform students of options and educate on financial aid process.
  • Received and posted payments to loan accounts.
  • Assisted students in understanding academic application processes, admissions requirements and financial aid options.
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions, and delivered key information.
  • Demonstrated understanding of and adherence to federal and state regulations for financial aid.
  • Guided stakeholder strategies with financial advice.
  • Liaised with students and admission department to facilitate documentation and application processing.
  • Provided one-on-one counseling to students regarding financial aid program options and requirements.

Team Leader

JPMorgan Chase Bank
Mumbai
08.2016 - 12.2017
  • Managing the margin calls of European and Middle East clients for legacy and Regulatory VM/IM agreements
  • Validating the Margin calls over 20MM and releasing the same before the notification time
  • Approving OTC margin calls processed by the team via emails or on Marginsphere platform
  • Ensure all the margin calls are responded/answered before the currency cut-off time
  • Assisting the team in day to day queries and ensure all client emails are answered in timely manner
  • Leading the Team huddles and addressing the issues/concerns of the team
  • Introduction and monitoring the controls in the process
  • Addressing client escalations and provide solutions to ensure good association with the clients
  • Daily check of failed agreement report to ensure margin calls released for all the agreements
  • Investigate/ Mitigate margin call dispute via portfolio reconciliation of portfolio via TriResolve or manual reconciliation and notify the investigate commentary with credit and sales.

Associate Process Manager

Eclerx Services Ltd
Pune
12.2015 - 08.2016
  • Team and People management Succession planning Delegation and accountability Setting expectations for next role Improving team building and motivation Client management Ensuring SLA and KPI compliance Increased communication by way of fortnightly or monthly catch-ups Building a “partner” relationship Providing insightful metrics on process performance Presenting WBR, MBR and QBR Improving Process Governance Ensuring the procedural documents are updated and completed along with client sign off Strong process controls by way of introducing daily task checklist, daily handover checklist between shifts Strong mailbox management by way of timely acknowledgement and responses to questions and queries Conduct timely audits and working on the process health check up program Having skill metrics in place to take care of attrition and absenteeism Performing FMEA on process activities Ensuring team’s optimum utilization

Team Developer

Bank of America
Gurgaon
12.2013 - 12.2015
  • Process: Collateral Management Portfolio reconciliation (Process involves complete reconciliation across all product types , with Fed banks , Non-Fed entities , Hedge funds and platinum clients by using third party tool Trioptima, manual reconciliation) On-boarding of clients under CFTC and EMIR regulations (Involves agree on the terms , frequency and tool of portfolio reconciliation with Bank of America and Merry Lynch clients under CFTC and EMIR protocols) Mapping of clients on Trioptima and Internal tools to make data available to perform portfolio reconciliation
  • Helping and advising the team members on client queries related to EMIR and CFTC
  • Support Margin calls team in margin call dispute (find out dispute drivers and resolution of trade’s discrepancies)
  • Analyzing results generated by TriResolve to find the root cause of the breaks and initiate resolution.

Senior Analyst

Eclerx Services Ltd
Pune
- 12.2013
  • Process Overview :- Portfolio Reconciliation process involves complete portfolio reconciliation, across all product types, with FED-14 banks and some of the major funds using third party software called TriResolve
  • Objective: To adopt a proactive approach towards resolving margin disputes by frequently reconciling the entire OTC trade portfolio with counterparties rather than reconciling only the disputed trades post margin calls and subsequently investigate all kinds of trade breaks, missing trades and parameters mismatches to match as many trades as possible in order to have updated and correct MTM values that either matches closely with the counterparty or reason for MTM difference is known and is only due to valuation difference and not trade data leading to efficient resolution of margin calls disputes Uploading of portfolios against more than 200 legal entities to TriResolve and monitoring matching status with corresponding counterparty’s portfolio Analyzing results generated by TriResolve to find the root cause of the breaks and initiate resolution Investigating and Matching of unmatched trades and legal entities breaks on trioptima for sensitive/larger counterparties (Asset Classes – Rates/Credit/Equity/Commodity/Energy and FX) Coordinating with MO, Confirmations team, Legal , Tech and the counterparties for break resolution Perform reconciliation of OTC portfolios to adhere to the EMIR and CFTC regulations Previous Process Responsibilities: Operations capturing client data in Investment Banking operations
  • Data analysis and interpretation as per client requirements
  • Chasing with the data updater’s or approver’s in case data updation not matching with client requirements
  • Designing, Analyzing and Modeling reports in Excel Sheet
  • Preparing collated database and follow-up data base for audit and future information purposes
  • Preparing monthly business review report (MBR) as an analysis of monthly working presenting in graphs and tables
  • Worked in flexible shifts interacting with US and UK clients
  • Handling daily client calls

Assistant Manager

Nomura Services India Pvt Limited
Mumbai
12.2017
  • Validating and ensuring all margin calls of OTC and Repo portfolios are issued on a timely basis (before notification time)
  • Approve the margin calls booked by the team members to process for the payments /receipts
  • Monitoring the margin call disputes and verifying with the dispute commentary to ensure it been correctly Reported to the senior management
  • Managing the Margin calls and portfolio reconciliation escalations
  • Monitoring the trade breaks on TriResolve and ensure the breaks (unmatched, MTM, Trade booking) are correctly investigated, raised and resolved
  • Interacting with the desk for Repo trade booking issues and resolve within cut-off timing
  • Monitoring aged trade breaks and escalating when required
  • Helping and advising the team members on client queries related to EMIR and CFTC.

Senior Manager

Standardrd Chartered Bank
Bangalore
  • Managing a team of 10 FTEs under collateral management process
  • Responsible for people manager functions related to leave management, appraisal meetings, training programs, skills development and resource requirements
  • Responsible for team deliverables for collateral management process
  • Collateral management has 5 sub-groups with global presence – New business,Margin management, Asset settlement, Dispute management, and Client valuations
  • This group has a very high client and regulatory focus
  • Group supports both OTC and Cleared OTC products
  • Validating and ensuring all margin calls of OTC Market – (Credit,Swaps,Equity,FX and commodity) are issued on a timely basis (before notification time) and collateral is received to mitigate the firm's credit risk
  • Confirm and process collateral movements on portfolio in timely meet regulatory requirements and mitigate the charges
  • Enuring the same day settlement of collateral movements according to uncleared margin regulations (UMR)
  • Responsible for the end of the day recap process that reports all margin disputes, waived calls and failed collateral movements to senior management of the firm
  • Follow up on margin calls and work closely with clients, banks and credit department to ensure all margin calls are met in a timely manner
  • Monitoring the nostro breaks, discuss with the respective team member and to resolve it in timely manner Identifying the root cause of opics vs MX breaks and actioned accordingly.
  • Resolve and escalate all client disputes and queries
  • Maintain a working understanding of ISDA/CSA collateral agreements Interact with clients to cure calls for collateral and ensure Collateral Services adheres to the Client Service Best Practice Framework Interact and follow up with various internal departments such as Credit, Legal, Documentation, Product Control, and the Front Office to ensure timely resolution of any margin call disputes
  • Working with cash and security settlement team to ensure exchanged collateral (cash/security) is correctly settled
  • Reconcile the collateral balances with different counterparties and work to resolve if any discrepancy
  • Setting –up the correct payment instructions in the system and update the same in case of any change
  • Coordinate with settlement team in case of any collateral movement failed or not settled
  • Marking a check to ensure all the collateral payments are accurate and no miss booking.

Education

Master of Business Administration -

GNA - IMT Phagawara

Bachelor of Commerce -

Lyalpur Khalsa College, Jalandhar

Higher Secondary (Commerce) -

Labu Ram Doaba Sr/ Sec School

Metric -

Labu Ram Doaba Sr/ Sec School

Skills

  • MS Office
  • Project Coordination
  • Team Supervision
  • Team Leadership
  • Client Engagement
  • Issue Resolution
  • Cross-Functional Teamwork
  • Process Improvement

Otherqualifications

  • PROFESSIONAL DIPLOMA IN COMPUTER APPLICATIONS AND PROGRAMMING (PD-CAP) From F-TEC (Foresighted technical education centre) ISO Certified with A+ grade
  • NSE (National Stock exchange) certification in financial market (NCFM) – Financial Markets: A beginners’ Module.
  • NSE (National Stock exchange) certification in financial market (NCFM) – Derivative Markets (dealers) Module

Personal Information

Date of Birth: 09/21/86

Languages

English, Hindi and Punjabi

Hobbies and Interests

Playing /watching Cricket and other sports, Listening Music, Jogging, Photography.

Projects

Standard Chartered Bank, Migration of collateral securities settlement process from opics to Gloss (GPTM). Standard Chartered Bank, Automation of collateral SSI set-up to MARS. eclerx, Monet - This system was a inventory of all the client’s details as per EMIR/CFTC regulations. Also capable of sending the portfolios to the clients to meet regulatory requirements as per the trade count and client’s type. eclerx, MBR tool- Generate the monthly report for PNAC process having the count of accounts processed/approved in a particular month. Bank of America, Crome- This tool was linked with third party tool Triresolve and was capable of assigning unique case id for different type of breaks under portfolio reconciliation process. This has been used to keep a track of all the breaks as well as email communication with clients. Bank of America, Manual Reconciliation tool- This system was designed to perform the reconciliation of the portfolios with the clients who are not subscriber to TriOptima. JP Morgan, OMCM system- This tool was developed to adopt the UMR regulatory requirements and volume. Nomura, Repo calls Migration- Set-up of Repo Margin calls to the system from manual excel sheets which was already using for variation margin calls.

Disclaimer

I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2
Punjabi
Upper Intermediate (B2)
B2

Timeline

Senior Associate

JP Morgan
08.2021 - Current

Assistant Manager

Nomura Services India Pvt Limited
12.2017

Team Leader

JPMorgan Chase Bank
08.2016 - 12.2017

Associate Process Manager

Eclerx Services Ltd
12.2015 - 08.2016

Team Developer

Bank of America
12.2013 - 12.2015

Senior Analyst

Eclerx Services Ltd
- 12.2013

Senior Manager

Standardrd Chartered Bank

Master of Business Administration -

GNA - IMT Phagawara

Bachelor of Commerce -

Lyalpur Khalsa College, Jalandhar

Higher Secondary (Commerce) -

Labu Ram Doaba Sr/ Sec School

Metric -

Labu Ram Doaba Sr/ Sec School

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AMANDEEP SINGH