Amandeep Kaur
Gurgaon,HR
Summary
- Strategic and forward-thinking Learning & Development Leader with 24 years of progressive experience driving talent development, employee engagement, and DEI initiatives
- Proven track record of building and executing high-impact learning strategies that align with business goals, accelerate capability building, and enhance employee experience
- Adept at leading large, cross-functional teams and collaborating with global stakeholders to foster a culture of continuous learning, inclusion, and high performance
- Known for transforming L&D functions into strategic business enablers through innovation, digitalization, and measurable outcomes
- Passionate about developing people, shaping culture, and creating equitable workplaces where all talent can thrive
Overview
24
24
years of professional experience
Work History
Head - L&D and Engagement
Allianz Partners
12.2022 - Current
- Design and lead end-to-end L&D strategy for a 700+ employee GCC, aligning training programs with business goals and global capability frameworks
- Reduced time-to-competency by 30% through revamped onboarding and role-based trainings
- Lead enterprise-wide capability building programs for critical roles, including leadership development, functional skills, and cross-skilling initiatives
- Launch flagship engagement programs such as “Know Your Leader,” “Wall of Fame,” and DEI-centered initiatives, enhancing transparency and inclusion
- Act as a trusted advisor to senior business leaders, influencing talent strategy through data-backed insights and learning impact metrics
- Deliver L&D solutions that contribute to improved retention and internal mobility in key functions
Head - Learning and Development
Better Mortgage
07.2021 - 12.2022
- India lead for all global employee learning interventions, right from onboarding to skill-based trainings, professional skills development and leadership development
- Led employee engagement and global DEI initiatives to ensure they are embedded into the firm's learning agenda
- Partnered with the global HR counterparts and create a sustainable and efficient learning model that includes building a strong performance management system, coach leaders, create resources and toolkits
- Drive best in class learning practices for the firm with a strong focus on building leadership pipeline and succession planning
- Partner effectively with external vendors to deliver core management, leadership and coaching programs
General Manager - Learning Academy
WNS Global Services Private Limited
02.2020 - 06.2021
- Lead the consulting design vertical for the learning organization
- Proactively build mutually effective working relationships with a broad range of stakeholders and engage them to obtain input and feedback
- Develop and maintain sound working relationships with key stakeholders at all levels within the organization
- Align work and priorities to the strategic expectations of the operations
- Engage in development and career planning dialogues with employees
Deputy General Manager Learning
Walmart India Private Limited
01.2011 - 01.2020
- Conduct trainings for Board Members, Senior Management and other associates in the organization
- Serve as learning consultant to Business Unit Heads through ongoing needs assessment, curriculum design, implementation, and measure effectiveness of learning
- Customize global training content to meet market requirements and create scenarios relevant to India associates
- Drive a culture of learning and ensure that the overall delivery is within the cost and scalability
- Periodically review the methods for measuring and monitoring effectiveness of training programs on metrics of impact and business results
Manager Training
Genpact India/GE Capital International Services
02.2007 - 01.2011
- Led a team of trainers to execute Learning & Development initiatives and meet the organization goals, vendor management and budget finalization
- Measure effectiveness and outcome of training solutions, justify Return on Investment (ROI) on training spends
- Led various functional projects such as Cross Training, SOP validations and e-mail audit
- Create and implement a framework for building process and behavioral content for the organization and deciding on the right blend of training solution (ILT, CBL, or Job Aids)
Assistant Manager Finance
Genpact India/GE Capital International Services
06.2003 - 01.2007
- Handled a 6-member team, responsible for PAN India F&A process training
- Responsible for managing and driving F&A processes related to employee benefits
Process Developer Collections
Genpact India/GE Capital International Services
06.2001 - 06.2003
- Worked as a Collections Executive based clientele JC Penney
Education
Master of Business Administration - HR, International Business
IMT
06-2006
Bachelor of Commerce - undefined
Delhi University
01.2001
High School - undefined
Guru Tegh Bahadur 3rd Centenary Public School
01.1998
Skills
- Employee talent development
- Promoting inclusive practices
- AES implementation for employee engagement
Key Projects And Certifications
- Implement a Training Center of Excellence using a shared services model to drive standardization, efficiency, and scalability in learning and development.
- POSH ICC India committee member, 03/01/22
- Women Resource Council for implementation of the Diversity & Inclusion strategy, 01/01/17 - 12/31/19
- Certified on Leadership Essentials Track at Walmart - Leading Leaders, 01/01/17
- Global Learning Management System implementation at Walmart, 01/01/15
- Role-Based Training for retail and cash and carry business at Walmart, 01/01/11
- Transition of new businesses to Genpact India, 01/01/10
Timeline
Head - L&D and Engagement
Allianz Partners
12.2022 - Current
Head - Learning and Development
Better Mortgage
07.2021 - 12.2022
General Manager - Learning Academy
WNS Global Services Private Limited
02.2020 - 06.2021
Deputy General Manager Learning
Walmart India Private Limited
01.2011 - 01.2020
Manager Training
Genpact India/GE Capital International Services
02.2007 - 01.2011
Assistant Manager Finance
Genpact India/GE Capital International Services
06.2003 - 01.2007
Process Developer Collections
Genpact India/GE Capital International Services
06.2001 - 06.2003
Bachelor of Commerce - undefined
Delhi University
High School - undefined
Guru Tegh Bahadur 3rd Centenary Public School
Master of Business Administration - HR, International Business
IMT
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