Amani Buddhi
Hyderabad
Summary
Resourceful professional with an MBA in Human Resources and over 3 years of experience in corporate operations and policy compliance. Proven track record at Amazon and Wipro in delivering end-to-end support, ensuring adherence to internal policies, and maintaining high-quality operational standards. Skilled in leadership, mentoring, and collaborating with cross-functional teams to achieve Organizational goals.
Overview
3
3
years of professional experience
Work History
Seller Partner Support Associate (vendor)
Amazon
08.2022 - 01.2024
- Delivered end-to-end support to vendors via email and chat, resolving queries related to catalog listings and product variations.
- Ensured strict compliance with Amazon’s vendor policies and educated partners to minimize future errors.
- Consistently met key performance metrics including Quality Assurance (QA), Customer Satisfaction (CSAT), and Deliver Results.
- Acted as a liaison between vendors and internal teams (Payments, Investigations) to resolve complex or escalated cases.
- Mentored new team members and supported quality consistency through coaching and best practice sharing.
Process Associate
Wipro BPS Ltd
12.2020 - 02.2022
- Managed different workflows in Shopping Data Quality, qualifying for a Quality Assurance (QA) post within one year.
- Escalated new edge cases to policy and tool teams to resolve workable task blockages.
- Mentored new team members regarding challenges in executing workable tasks.
- Supported team leadership in executing missions with updated policies and procedures.
Education
MBA - HR
Malla Reddy Engineering College For Women
10-2019
BSC - Biotechnology
Satavahana University
06-2017
Intermediate -
Board of Intermediate Education AP
05-2013
S.S.C -
Board of Secondary Education, A.P
05-2011
Skills
- Microsoft Office 365
- Windows
- Leadership quality
- Team work
- Adaptability
- Flexibility
- Marketing strategies
Disclaimer
I declare that the above information presented in the resume is true and accurate to the best of my knowledge.