AMAN KAPOOR
NEW DELHI
Summary
Dynamic jewelry manufacturer and business owner with expertise in jewelry design and customer relationship management. Successfully crafted unique pieces from precious materials, enhancing client satisfaction and driving sales growth. Proficient in market research and diamond grading, I excel in building lasting relationships while delivering exceptional service and tailored solutions.
Overview
11
11
years of professional experience
Work History
Jewelry Manufacturer
Business owner
NEW DELHI
04.2014 - Current
- Designed all types of fine jewelry for business customers and private clients.
- Crafted fine jewelry from natural diamonds, silver, and gold (9k, 14k, 18k, and 22k).
- Created detailed designs for custom pieces of jewelry based on customer requests.
- Performed daily maintenance checks on all machinery used in the production of jewelry items.
- Established relationships with vendors to obtain necessary supplies at competitive prices.
- Created new jewelry designs and modified existing designs via manual and computer-assisted methods.
- Researched trends in the industry and identified potential markets for new products.
- Analyzed customer feedback to identify areas where improvements could be made in terms of design or craftsmanship.
- Developed relationships with clients to increase sales opportunities.
- Provided customers with detailed product knowledge and advice regarding jewelry selection.
- Educated customers about proper care instructions for different types of jewelry pieces.
- Consulted with customers to understand needs, define expectations and discuss budgets for pieces.
- Managed multiple customers at once during busy sales periods, providing attentive service to each, while completing sales transactions.
- Provided personalized service to customers, understanding their jewelry preferences, and guiding them through product selection.
Education
High School Diploma -
Kamal Public Sr. Sec School
Vikas Puri03-2013
Skills
- Jewelry design
- Metalworking techniques
- Customer relationship management
- Product knowledge
- Market research
- Sales strategies
- Effective communication
- Diamond grading
- Relationship building
- Multitasking
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Punjabi
Advanced (C1)
C1
Timeline
Jewelry Manufacturer
Business owner
04.2014 - Current
High School Diploma -
Kamal Public Sr. Sec School
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