Aman Kishor
Team Developer- Global KYC Refresh
Bazpur,India
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Team Developer- Global KYC Refresh
Bank of America
Gurugram, Haryana
02.2021 - Current
- Refreshing entities as per the regulatory requirements for EMEA, AMRS and APAC regions.
- Performing enhanced research and investigation of related parties and entities on Sec- Edgar, Company house and LexisNexis etc.
- Reviewed new prospect KYC documents to meet requirements and determine business model risk.
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
- Assigned role of Mentor and SME (Subject Matter Expert) for handling team query and assisting new joiners and freshers.
- Taking care of escalations received from the client, client facing teams, audit team, Internal External QA team for team and assisting them for reply
- Perform customer due diligence on existing clients, requesting the KYC information, documentation, review of received documentation and updating our records to complete the KYC process.
- Helping Manager / Team with day to day other daily activities. (reporting, daily activity tracker, leave tracker, filling up for other team members in their absence)
Associate
Paytm Paymnets Bank
Noida, Uttar Pradesh
12.2019 - 02.2021
- Increased customer satisfaction by resolving KYC, and Wallet issues.
- Supported KYC processes for prospective and existing customers-Individual, Minor and NRI.
- Worked varied hours to meet seasonal and business needs.
- Answered incoming telephone calls and processed incoming and outgoing mail to support office staff.
- Used Microsoft tools to create correspondence, edit spreadsheets and develop presentations.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Worked closely with backend team to maintain optimum levels of communication to effectively and efficiently complete targets within TAT
Admission Counselor
Graphic Era Hill University
Nainital, Uttarakhand
05.2017 - 09.2019
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Assessed student interests and skills and provided strategic information about pursuing suitable courses.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Assessed student's abilities and recommended degree programs to highlight strengths.
- Compiled admissions reports and drafted official letters.
- Maintained accurate confidential participant files to meet University and UGC rules
Education
Bachelor of Technology - Mechanical Engineering
08.2013 - 07.2017
Intermediate -
03.2012 - 03.2013
High School -
03.2010 - 03.2011
Skills
Written Communication
Time management
Flexible and Adaptable
MS Office
KYC Procedures
Teamwork and Collaboration
Problem Solving
Management skill
Accomplishments
- Global recognition Bronze award in November 2021.
- Global recognition Bronze award in May 2022.
- Global recognition Silver award in November 2022.
- Awarded Employee of the month 4 time in 2022
- Received several appreciation Mails and recognition from onshore team and LOB
Certification
KYC and AML intermediate certification
Timeline
KYC and AML intermediate certification
08-2021
Team Developer- Global KYC Refresh - Bank of America
02.2021 - Current
Associate - Paytm Paymnets Bank
12.2019 - 02.2021
Admission Counselor - Graphic Era Hill University
05.2017 - 09.2019
Graphic Era Hill University - Bachelor of Technology, Mechanical Engineering
08.2013 - 07.2017
Riverdale International School - Intermediate,
03.2012 - 03.2013
Sri Dasmesh School - High School,
03.2010 - 03.2011