Aman Kr. Jha
Team Leader
Gurgram,HR
Summary
Dynamic and results-driven professional with 4+ years of experience in B2B Sales, C2B, CRM and Account Management; Specializing in building and maintaining high-value driven client relationships while leading cross-functional teams to exceed performance goals. Proven track record in strategic planning, account management, and team leadership, with a strong focus on driving revenue growth and enhancing client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader, Sales Operations
CARS24
09.2024 - 04.2025
- Leading a team of 6 members responsible for client onboarding under the DCF (Dealer Consumer Finance) program.
- Successfully onboarded 500+ clients in the last quarter, marking a significant milestone for the organization.
- Ensuring team motivation, performance tracking, and training to maintain high productivity and engagement.
- Coordinating with cross-functional teams to streamline onboarding processes and resolve operational bottlenecks.
- Driving strategic initiatives to enhance client experience and optimize conversion rates.
- Facilitated regular team meetings to discuss progress, obstacles, and brainstorm solutions.
Senior Key Account Manager
Spinny
01.2023 - 07.2024
- Managed a portfolio of 40+ key accounts, consistently exceeding sales targets by 12%.
- Own complete channel partner life cycle from Deals to transactions. Taking responsibility for the entire process of channel partner engagement, from negotiating deals to overseeing transactions.
- Increased Gross Merchandise Value (GMV) by 25% in assigned territory through targeted sales strategies and effective relationship management during my tenure.
- Coordinated with cross-functional teams, including Procurement, Pricing Analysts and supply chain team to address key account issues, improving response time by 30%.
- Developed strategies and plans to address operational challenges on a day-to-day basis. It required problemsolving, constant negotiations, decision-making, and ensuring the smooth functioning of daily operations.
- Regularly analyzing sales data to identify trends, opportunities, and areas of improvement for the organization. Ensuring that sales activities comply with company policies, legal regulations, and industry standards.
Senior Business Development Analyst
Droom
04.2021 - 12.2022
- Conducted comprehensive market research to identify new business opportunities and facilitate strategic decision-making.
- Developed and maintained strong relationships with key stakeholders, enhancing client satisfaction and retention rates.
- Identified upselling and cross-selling opportunities, resulting in a 10% increase in average sales.
- Solve their queries about company offering; promotional coupon, payment, listing of their inventory on the platform. Onboarding and expanding dealer base in Delhi – NCR.
- Collaborated with the marketing team to develop targeted campaigns, increasing brand awareness and lead generation.
- Generated leads through various channels and converted them into active clients through effective sales pitches and negotiations.
Education
MBA - Marketing Management
MIMT
Greater Noida, India07-2021
BBA - Management
IME
Ghaziabad, India06-2017
Skills
- key Account Management
- Sales leadership
- E-Commerce platform management
- Conflict resolution
- Supply chain management
- Strategic Communication and negotiation skills
- Team motivation
- Coaching and mentoring
Certification
- Certified Digital Marketing, The Digital Works - January 2020
Languages
English
Hindi
Maithili
Project
Analysis of Marketing Strategy of Pepsi for brand improvisation
(Analysis of strengths and weaknesses of competitor's product as well as analyzing the opportunities and threats of Pepsi in Market)
Timeline
Team Leader, Sales Operations
CARS24
09.2024 - 04.2025
Senior Key Account Manager
Spinny
01.2023 - 07.2024
Senior Business Development Analyst
Droom
04.2021 - 12.2022
MBA - Marketing Management
MIMT
BBA - Management
IME
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