Amanpreet Kaur
Ludhiana,India
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes, customer service improvements, Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organisational, strategic planning, and interpersonal skills.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Rural Banking Manager - Assistant Manager
INDUSIND BANK PVT. LTD.
Ludhiana, India
2023.07 - 2025.01
- Provided financial advice to clients and managed their CASA accounts.
- Compiled financial and operational data to support yearly budgeting and planning.
- Supplied premium products to improve customer satisfaction.
- Delivered actionable insights through in-depth market research to support strategic growth initiatives.
- Managed flexible working hours across nights, weekends, and bank holidays.
- Built professional relationships with stakeholders to boost visibility and strengthen brand awareness.
Branch Banking Relationship Officer
AXIS BANK PVT. LTD.
Ludhiana, India
2022.03 - 2023.07
- Handled transactions efficiently, reducing customer waiting periods
- Contributed to business objectives by working extra shifts
- Prepared and issued certified cheques to support customer transactions
- Handled financial transactions and account management for both new and existing customers
- Specialised in customer demonstrations of banking platforms and software
- Addressed customer questions regarding products, services, and terms
- Enhanced customer satisfaction by recommending suitable bank products
Higher education computer science teacher
NEW GMT PUBLIC SCHOOL
Ludhiana, India
2020.08 - 2022.03
- Taught computer and IT subjects to secondary and higher secondary students
- Implemented customised teaching strategies for different learner needs
- Provided clear updates on student performance and engagement in parent-teacher discussions
- Provided technical support to students and staff, ensuring issues were quickly addressed
- Engaged in professional development to remain current with computer science pedagogy
- Engaged in continuous professional development through computer technology workshops
Intern
AXIS BANK
Ludhiana, India
2018.06 - 2018.07
- Acquired advanced software capabilities with focused training sessions
- Exhibited dedication and commitment to consistently achieve demanding deadlines with high-quality outcomes
- Revamped filing system resulting in improved office efficiency
- Contributed to team efforts by fostering productive collaboration to meet common targets
- Prepared and issued invoices to clients using accurate and timely methods
Education
Sr. Secondary - Commerce
P.S.E.B.
Ludhiana 2013.04 - 2014.03
Bachelor of Commerce - Commerce (Prof.)
Punjab College of Technical Education.
Ludhiana 2014.07 - 2017.05
Master of commerce - Commerce
G.G.N. Khalsa college
Ludhiana 2017.07 - 2019.05
Postgraduate Degree in computer applications - Computer Application
Panjab University
Ludhiana, Punjab 2019.07 - 2020.05
Skills
- Customer relationship management systems
- Strong IT
- Marketing strategies knowledge
- Bookkeeping
- Data analytics
- Customer service orientation
- Stress tolerance
- Ethical conduct
- Time-management
- Leadership skills
- Proactive initiative
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Punjabi
Proficient (C2)
Affiliations
- I have many hobbies, but one of my favourites is drawing and listening music. I find it very interesting and I love to create different pictures but listening to music brings me a sense of relaxation.
Accomplishments
While doing courses I was awarded with many certifications for my practical work submission.
Certification
- Tally ERP9
- MICROSOFT 360.
- Co curricular activities
- Sport activities
Timeline
Rural Banking Manager - Assistant Manager
INDUSIND BANK PVT. LTD.
2023.07 - 2025.01
Branch Banking Relationship Officer
AXIS BANK PVT. LTD.
2022.03 - 2023.07
Higher education computer science teacher
NEW GMT PUBLIC SCHOOL
2020.08 - 2022.03
Postgraduate Degree in computer applications - Computer Application
Panjab University
2019.07 - 2020.05
Intern
AXIS BANK
2018.06 - 2018.07
Master of commerce - Commerce
G.G.N. Khalsa college
2017.07 - 2019.05
Bachelor of Commerce - Commerce (Prof.)
Punjab College of Technical Education.
2014.07 - 2017.05
Sr. Secondary - Commerce
P.S.E.B.
2013.04 - 2014.03