AMANPREET KAUR
Summary
Shift Supervisor directing daily service flow, team coordination, and cash handling in fast-paced customer-facing environments. Keeps operations moving through training and onboarding, customer issue resolution, and accurate point-of-sale processing. Supports sales and inventory standards by merchandising product, rotating stock, and maintaining a smooth front-line experience.
Overview
3
3
Languages
3
3
Certifications
3
3
years of professional experience
Work History
Shift Supervisor
Wendy’s, Quicker Foods Inc.
08.2021 - 12.2024
- Supervised daily operations and coordinated team members to deliver efficient service and maintain smooth workflow
- Trained and onboarded new employees on company policies and customer service standards, enhancing team readiness
- Resolved customer concerns professionally, ensuring a positive customer experience
- Maximized sales through strategic product preparation, rotation, and merchandising at point of sale, ensuring optimal inventory presentation
- Managed cash handling and point-of-sale transactions with accuracy
Security Guard
Stallion Security
09.2022 - 01.2023
- Monitored premises through patrols and surveillance systems, enhancing safety of people and property
- Responded promptly to incidents, enforcing security procedures to mitigate risks in high pressure situations
- Prepared accurate incident reports, facilitating effective communication with management
- Prepared accurate incident reports and communicated effectively with management
Education
Diploma - Business (General)
Mohawk College of Applied Arts and Technology
Hamilton, ON05-2021
Skills
Customer service
Cash handling
Payment processing
Attention to detail
Organization & time management
Team supervision
Training & onboarding
Inventory control
Incident reporting
Conflict resolution
Certification
Security License
Timeline
Security Guard
Stallion Security
09.2022 - 01.2023
Shift Supervisor
Wendy’s, Quicker Foods Inc.
08.2021 - 12.2024
Diploma - Business (General)
Mohawk College of Applied Arts and Technology