Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aman Ur Rahman

Hyderabad

Summary

To be a part of growth oriented organisation that recognizes my hard work and rewards it. My adaptability to work with multicultural environment is my greatest asset. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Technology Analyst

Deloitte Global Contact, Teamlease Digital
11.2022 - Current
  • Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting.
  • Provided technical and functional recommendations based on project requirements.
  • Supported technology design, testing and execution by providing research-based product and process knowledge.
  • Tested modified programs to correct adverse impacts on programs or systems operations.
  • Recommend improvements in security systems and procedures.

Devies Alexa Associate

Amazon
05.2020 - 07.2022
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Worked varied hours to meet seasonal and business needs.

Customer service associate

Amazon
08.2019 - 01.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Responded to customer calls and emails to answer questions about products and services.

customer service representative

Safelinks Travels
08.2018 - 08.2019
  • Responded to customer requests for products, services, and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

SSC - undefined

Gowtham Model School

Intermediate - undefined

Gowtham Junior College (MPC)

Skills

Proficient knowledge in TCP / IP, Ethernet, LAN, WANundefined

Timeline

Technology Analyst

Deloitte Global Contact, Teamlease Digital
11.2022 - Current

Devies Alexa Associate

Amazon
05.2020 - 07.2022

Customer service associate

Amazon
08.2019 - 01.2020

customer service representative

Safelinks Travels
08.2018 - 08.2019

SSC - undefined

Gowtham Model School

Intermediate - undefined

Gowtham Junior College (MPC)

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Aman Ur Rahman