
Motivated psychology graduate with strong communication and interpersonal skills seeking opportunities in customer service, administration, or business support roles. Proven ability to apply evidence-based techniques and foster professional relationships, contributing to positive client outcomes and behavioral change.
Handled customer inquiries and assisted clients with property-related information.
Maintained professional communication through calls and follow-ups with customers.
Assisted visitors during property visits, and supported client relationship management.
Developed customer relationships by understanding client needs, and providing suitable solutions.
Conducted intake interviews with new patients to gather background information, informing treatment planning, and enhancing client care.
Developed and maintained professional rapport with clients, establishing a trusting therapeutic relationship conducive to progress.
Assisted in developing psychoeducational materials that increased client knowledge and self-awareness of mental health issues.
Excel proficiency
Communication and interpersonal skills
Client support
Sales strategies
Active listening
Teamwork and adaptability
Multilingual communication
IELTS Academic - Overall Band 6.5