Amara Hill
Bargersville
Summary
Hi! My name is Amara Hill, I am 20 years old, and i’m looking to further my knowledge about animals and people, while also putting my skills to use. I have plenty of experience working with animals, as well as people. I am a good leader and team member. I am very motivated to work with, and lead my team, as well as caring for those in need!
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Leader
Camp Bow Wow
Indianapolis
05.2024 - 05.2025
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Monitored employee performance and provided feedback for improvement.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Supervised and led employees to maintain productivity and customer service levels.
- Coached team members to increase productivity and reduce workplace accidents.
- Evaluated employee performance, delivering individualized feedback and praise.
- Delegated tasks to employees and monitored activities and task completion.
- Educated customers about offerings, promotions and pricing to boost sales.
- Fostered a team-oriented environment to increase morale and productivity.
- Cleaned daily to maintain the facility
- Front desk responsibilities
- Catering to the dogs needs
Education
High School Education -
Center Grove High School
05.2023
Skills
- Communication skills
- Customer service
- Organizational skills
- Stocking
- Leadership
- Maintenance
- Employee training
- Performance monitoring
- Task delegation
- Safety compliance
- Team building
- Conflict resolution
- Sales promotion
- Workplace organization
- Productivity coaching
- Positive reinforcement
- Operational leadership
- Customer education
- Shift management
- Staff education and training
- Shift leadership
- Role modeling
- Motivational leadership
- Issue resolution
- Team motivation
- Client service
- Employee recognition
- Creative problem solving
- Customer service focus
- Strategic thinking
- Team collaboration and leadership
Certification
Driver's License, 10/2022, Present
Timeline
Shift Leader
Camp Bow Wow
05.2024 - 05.2025
High School Education -
Center Grove High School