Amar Aulakh
Summary
Service-oriented professional with 7 years of experience in relationship and partnership development. Proven ability to build networks, promote products, and expand territories. Licensed in auto and home insurance for Ontario and Atlantic Canada. Seeking a full-time position that leverages strong interpersonal, time management, and problem-solving skills.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Insurance Expert - Auto & Home
Intact Financial
Toronto, ON
07.2024 - Current
- Exceeded $1.45 million in insurance premium sales in 2025 with exceptional operational and underwriting performance.
- Prepared necessary paperwork required to process insurance sales and renewals.
- Built strong business relationships through regular communication and exceptional service.
- Monitored insurance claims reports to identify patterns and adjust risk assessment criteria.
- Guided clients through policy details and encouraged additional product purchases.
- Conducted comprehensive analysis and evaluated risk to control underwriting loss.
- Championed company values, leading by example and inspiring staff to achieve excellence.
- Dealt with customer complaints calmly and effectively, resolving issues with timely solutions.
- Contributed to multiple initiatives such as Digital Product Awareness and Informal Peer-to-Peer Coaching.
Marketing Campaign Specialist
Bell
Toronto
04.2023 - 03.2024
- Collaborated with sales teams to align marketing strategies with sales objectives, driving revenue growth.
- Engaged in department meetings to brainstorm new ideas for upcoming projects.
- Led successful social media campaigns, generating significant growth in followers and engagement rates.
- Worked with diverse teams such as Business Intelligence, Legal, Sales, and IT to customize campaigns for high-risk client groups.
- Assessed emerging marketing technologies to enhance strategic advantage.
- Managed marketing campaign budgets to ensure efficient resource allocation.
- Led strategic meetings focused on business goals to boost client retention for Bell's 3G and Copper/FTTN decommissioning.
Team Lead-Retail Sales Enablement
Bell
06.2020 - 03.2023
- Ensured uninterrupted service delivery through proactive troubleshooting and issue management.
- Monitored sales team performance and provided training to help reach targets.
- Analysed sales data to identify performance gaps and areas for improvement.
- Guided sales team through challenging negotiations, securing deals that met both client and company objectives.
- Led motivational sessions to boost sales team morale and foster a positive, competitive sales culture.
- Provided on-the-job coaching to sales representatives, offering immediate advice and guidance during customer interactions.
- Conducted role-play exercises to simulate real-life sales scenarios, improving trainees' confidence and performance.
- Created end-to-end process documentation and data flow diagrams for retail enablement systems.
- Worked with development teams and stakeholders to define test plans, perform UAT (User Acceptance Testing), and validate system performance against business needs.
- Supported Salesforce-based tools for sales teams, assisting in configuration, user support, and reporting enhancements.
Sales: Second In Charge
Bell
08.2017 - 07.2020
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Increased consultant productivity by 15% year on year.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Drafted diverse written communications, reports, and documents to facilitate seamless operations.
- Used coordination and planning skills to achieve results according to schedule.
Product Manager
Reliance Jio
04.2015 - 05.2016
- Directed deployment of new product features and managed change initiatives
- Implemented system upgrades with minimal budget overrun and early delivery
- Supported onboarding, training documentation, and technology adoption campaigns
- Managed product demonstrations and testimonials for performance evaluation
Education
Associate of Science - Mechanical Engineering Technology
Centennial College of Applied Arts And Technology
05-2018
Bachelor of Science - Mechanical Engineering
CGC COLLEGE of ENGINEERING
05-2015
Skills
- Proficiency in MicroStrategy, Microsoft Office, Miro, and JIRA
- Salesforce
- Sales Associate Onboarding, Training, & Retention
- Test Plan Creation & User Acceptance Testing (UAT)
- Process Improvement & Sales processes
- Change Management & Risk Assessment
- Budget Management
- Kanban proficiency
- Business process re-engineering
- Blueprints and Schematics
- Pursuing Google Project Management Certification
- Certified for Project management Fundamentals
- New product introductions strategies
- Issue resolution & Customer relations
- Workforce Management Supervision
- Stock & Records management
- Sales order development
- Product demonstrations
- B2C SaaS Sales- PressReader, Crave
Accomplishments
- Achieved "Leading Expectations" in 2025
- Attained 130% Auto sales and 154% Home sales to target in 2025
- Enrolled in Aspiring Leaders training at IFC under the Intact Leader Program
- Point of Contact for all monthly surveys through Ambassadors in Action program, and presenting to senior leadership
- Decreased Employee turnover rate by 16% YoY 2020-2021 (Bell)
- Led the digital transformation project, adopting software to help with marketing, accounting, and change management (Bell)
Certification
- Six Sigma Yellow Belt- IFC
- OTL License Holder
- Project Management Fundamentals
- AMCAT Certified Customer Service Specialist
- AMCAT Certified TeleSales Professional
- JIRA and Confluence
Timeline
Insurance Expert - Auto & Home
Intact Financial
07.2024 - Current
Marketing Campaign Specialist
Bell
04.2023 - 03.2024
Team Lead-Retail Sales Enablement
Bell
06.2020 - 03.2023
Sales: Second In Charge
Bell
08.2017 - 07.2020
Product Manager
Reliance Jio
04.2015 - 05.2016
Bachelor of Science - Mechanical Engineering
CGC COLLEGE of ENGINEERING
Associate of Science - Mechanical Engineering Technology
Centennial College of Applied Arts And Technology