Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amar Balasaheb Waghmare

Pune

Summary

Endpoint Support Engineer with over 3+ years at Capita India, excelling in Microsoft Intune and Azure AD. Proven track record in managing 1500+ devices, enhancing security compliance, and resolving complex technical issues collaboratively. Skilled in application management and passionate about delivering exceptional IT solutions.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Endpoint Support Engineer

Capita India
07.2021 - Current
  • Managed and enrolled over 1,500 devices on Windows, iOS, Android, and macOS via Microsoft Intune and Windows Autopilot.
  • 3+ years experience in Intune, Windows 10 deployment, Office 365, Azure AD, and MDM/MAM.
  • Skilled in policy setup, app deployment, device compliance, and endpoint security.
  • Strong knowledge of Azure AD, Active Directory, Group Policy, and cross-platform device management.
  • Provided frontline support and resolved complex technical issues collaboratively.

Desktop Analyst

Hinduja Global Solution
10.2013 - 06.2021
  • IT administration with expertise in Active Directory and printer management.
  • Managed drive encryption using McAfee and BitLocker, and deployed antivirus solutions.
  • Proficient in OS deployment via LANDesk and MDT.

Service Delivery Engineer

Omnitech Info Solution
06.2012 - 09.2013
  • Maintained and troubleshooted Windows operating systems.
  • Configured, maintained, and troubleshooted MS-Outlook 2003 and 2007.
  • Handled installation and maintenance of network/local printers, scanners, data cards, and devices.

Hardware Engineer

Genesis Computer Sales & Services Pvt Ltd.
10.2010 - 10.2011
  • Experienced in maintaining Windows OS and installing various software.
  • Addressed Intranet/Internet issues, antivirus installation, and troubleshooting OS-related problems.
  • Installed and maintained Network/Local Printers and troubleshooted computer hardware and network issues.

Education

Diploma - Information Technology

CMS Computer Institute
01.2010

BA - Economics

Shivaji University
Kolhapur
01.2008

HSC -

Kolhapur board
Kolhapur
01.2005

SSC -

Kolhapur board
Kolhapur
01.2002

Skills

  • Microsoft Intune
  • Active Directory
  • Azure AD
  • Microsoft 365
  • Device management
  • Application Management
  • Security Policies
  • Compliance policy

Certification

  • Microsoft Certified: Endpoint Administrator Associate, MD-102
  • Microsoft Certified: Azure Fundamental, AZ-900

Timeline

Endpoint Support Engineer

Capita India
07.2021 - Current

Desktop Analyst

Hinduja Global Solution
10.2013 - 06.2021

Service Delivery Engineer

Omnitech Info Solution
06.2012 - 09.2013

Hardware Engineer

Genesis Computer Sales & Services Pvt Ltd.
10.2010 - 10.2011

Diploma - Information Technology

CMS Computer Institute

BA - Economics

Shivaji University

HSC -

Kolhapur board

SSC -

Kolhapur board

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Amar Balasaheb Waghmare