AMAR CHANDRA GHOSH
Field Superviser & Field Collection Excutive
BURDWAN
Summary
AMAR CHANDRA GHOSH
S/O- ANIL GHOSH
SONDA GALSI BARDHAMAAN
D.O.B-26/01/1991
At TVS Credit Services Limited, I excelled as a Field Loan EMI Collection Executive, significantly reducing delinquencies through effective negotiation and problem-solving skills. Demonstrating a blend of analytical thinking and excellent communication, I enhanced customer satisfaction and retention, while collaboratively streamlining collection processes.
Overview
2
2
years of professional experience
Work History
Field Loan EMI Collection Excutive
TVS CREDIT SERVICES LIMITED
Durgapur-12, Paschim Bardhamaan
2022.04 - 2023.12
- Field Loan EMI Collection Executive
- TVS Credit Services Limited
- April 2022 – December 2023Efficiently managed and collected overdue EMIs, ensuring timely payments and reducing delinquencies.Conducted field visits to assess and address customer concerns, providing solutions to facilitate EMI recovery.Developed and maintained strong customer relationships, enhancing satisfaction and retention.Analyzed customer financial situations to negotiate and implement feasible repayment plans.Generated detailed reports on collection activities and payment status, contributing to the optimization of collection strategies.Collaborated with internal teams to resolve complex issues and streamline collection processes.Demonstrated excellent communication and negotiation skills, consistently meeting or exceeding performance targets.
Education
DIPLOMA IN MECHANICAL ENGINERRING - Technology Education
GALSI HIGH SCHOOL
GALSI/BARDHAMAAN06.2018
Skills
Accurate payment posting
Languages
Bengali
Bilingual or Proficient (C2)
English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Interests
Financial Operation Optimization
Client Financial Wellness
Puzzle Sloving
Critical Thinking & Making
Timeline
Field Loan EMI Collection Excutive
TVS CREDIT SERVICES LIMITED
2022.04 - 2023.12
DIPLOMA IN MECHANICAL ENGINERRING - Technology Education
GALSI HIGH SCHOOL
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