Amar Das Sangadala

Supported release and change management initiatives for Bank of America, contributing to streamlined operations.

• Developed release calendars and milestone plans to guide release execution.
• Partnered with PTO, production support, development, QA, risk, and business teams to coordinate release activities.
• Reviewed CRQs and release deliverables, ensuring adherence to quality and compliance standards for successful deployments.
• Partnered with risk teams during the PTO phase to assess and mitigate release-related risks
• Drove environment readiness and production checklist approval prior to release deadlines.
• Managed release health through daily communication of milestone progress, issues, and changes.
• Aligned engineering and QA teams on release scope and delivery readiness.
• Collaborated with stakeholders on implementation planning and cutover tool preparation.
• Maintained comprehensive release documentation, facilitating clear communication and effective implementation.
• Monitored post-deployment progress with production support and prepared release closure and observations report.

Supported Verizon VBG release management team by tracking the health of ER releases and monitoring release milestones.

• Worked closely with Scrum teams and Scrum Masters to follow progress on committed epics and user stories.
• Identified impediments and blockers by reaching out to teams early and escalating issues while coordinating with testers and developers.
• Coordinated stakeholder communication across onshore and offshore groups to resolve release blockers and mitigate delivery risks.
• Scheduled and facilitated war rooms for critical defects and blockers, bringing relevant POCs into discussions for quick resolution.
• Compiled release management trackers for upcoming sprints by collecting epics and user stories from Scrum Masters and teams post-release.
• Performed daily tracker updates and defect triage for stories, blockers, and critical issues, working toward closure within SLA due dates.
• Partnered with the E2E testing team to complete release test cases and arranged weekend support when required.
• Developed daily release status reports and weekly presentations for senior leadership and business review.
• Facilitated Impacted Assessment requests (IAR's) came from SDA's in
  coordinating and collecting the estimates from Impacted application
  SME's and prepared the consolidated cost estimate to customer's with in
  SLA due date.

Supported Verizon VBG release management team by tracking health of ER releases and monitoring release milestones.

• Worked closely with Scrum teams and Scrum Masters to follow progress on committed epics and user stories.
• Identified impediments and blockers by reaching out to teams early and escalating issues as needed while coordinating with testers and developers.
• Managed stakeholder communication across onshore and offshore groups to help resolve release blockers and delivery risks.
• Scheduled and facilitated war rooms for critical defects and blockers, bringing relevant POCs into discussions for quick resolution.
• Compiled release management trackers for upcoming sprints by collecting epics and user stories from Scrum Masters and teams after current release completion.
• Performed daily tracker updates and defect triage for stories, blockers, and critical issues, working toward closure within SLA due dates.
• Partnered with E2E testing team to complete release test cases and arranged weekend support when required.
• Prepared daily release status reports and weekly decks for senior leadership and business review.
• Facilitated Impacted Assessment requests (IAR's) came from SDA's in
  coordinating and collecting the estimates from Impacted application
  SME's and prepared the consolidated cost estimate to customer's with in
  SLA due date.

• Supported Scrum ceremonies, including sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives.
• Reviewed Scrum team member responsibilities and assigned tasks to balance workload across employees.
• Partnered with product owners, team members, technologists, and other Scrum masters to define solutions and move work forward.
• Identified issues early and addressed risks to keep projects on track and reduce distractions.
• Promoted Agile best practices and team cohesion while removing impediments to productivity.
• Anticipated delivery impediments tied to cultural barriers and logistical challenges.

• Supported Scrum ceremonies, including sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Reviewed each Scrum team member responsibilities and assigned tasks to balance workload across employees.
• Worked with product owners, team members, technologists, and other Scrum masters to define solutions and move work forward.
• Actively identified issues and addressed risks to keep projects on track and reduce distractions.
• Anticipated delivery impediments involving cultural barriers and logistical challenges.

• Reviewed issues to determine troubleshooting steps needed for fast remediation.
• Monitored systems during operation and resolved errors.
• Analyzed user issues with test scripts, subject matter knowledge, and probing questions.
• Worked with vendors to find replacement parts and fix complex problems.
• Configured hardware and software to prepare workstations for employees.

• Resolved hardware, softphone, and workstation issues quickly and accurately.
• Partnered with vendors to find replacement parts and fix complex problems.
• Configured hardware devices and software for employee workstations.