
AI/LLM Specialist and Trust & Safety Professional with experience in LLM evaluation, Prompt Engineering, RLHF, AI data annotation, Content Moderation, Quality Assurance, and Policy Compliance. Experienced in improving AI model performance, ensuring content safety, and delivering high-quality outcomes through data-driven analysis and cross-functional collaboration.
• Oversaw content safety for short video products, ensuring legal compliance and quality standards.
• Conducted daily audits of short videos to maintain high quality, moderation, and adherence to guidelines.
• Developed and implemented Community Content Security protocols to enhance platform safety.
• Collaborated with Points of Contact (POCs) and the Policy team to identify trends and improve safety policies.
• Created and managed Excel sheets to track daily operations and monitor team performance.
• Analysed reviewed videos for alignment and consistency within the team's objectives.
Organised calibration calls to discuss complex cases, and align best practices across teams.
• Trained and onboarded new team members, facilitating a smooth transition into processes.
• Managed MIS dashboards, KPIs, and daily and weekly performance reports.
Maintained structured documentation for content rights and compliance workflows.
• Coordinated with Policy and Legal teams for content approvals and compliance checklists.