Lead QA and Business Analyst professional with 9+years of diversified experience in BFSI Applications & Products, Health Insurance, Core Banking, Payments, Digital Banking Functionalities. Worked in agile Methodologies. Where as in weekly ,bi- weekly sprint and monthly sprint.
Exceptional Business Process Analyst ,Experienced in analyzing and modelling business practices for review and change With thorough understanding of an organization’s ever-evolving needs, will help relevant parties identify weaknesses in operations and improve processes through updated systems, technology, KT etc.
Solutions-driven business analyst with experience leading cross-functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals. Seek opportunities to transform company practices into fresh, cost-effective solutions leading to more efficient operations.
Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.
Experienced in handling business requirements and product exploration for modules in digital banking like Fund Transfer, Utility Payments for Digital Transformation projects
Experience in representing and documenting business into technical specification and business requirement documents.
Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.
Identify & instruct the creation of training packages & modules to scale knowledge distribution in the most efficient way
Responsible translating users' business requirements into detailed functional designs for development, testing and implementation
Responsible for working with the business owners and technical teams to facilitate defect management and prioritizations as well as customer technical support for the digital properties
Evaluate and produce documentation, including business case, enhancement/change design, and end user training documents
Experienced in handling business requirements and product exploration for modules in digital banking like Identify
Transfer, Utility Payments for Digital Transformation projects Developing requirement stories and product backlogs as per the business priorities for Agile development
Experience in working with M-wallet,India UPI payment gateway
• Experienced in Oracle FCUBS (Flex-cube) Core banking for Conventional and Islamic products .Experienced in Utility bill payments, Fund Transfer (own-account),(with in UAE), (international)
Business Analyst for E-Channels in preparing the Technical Requirements Documents, Function Requirement documents, business requirement and strategy for releases and product enhancements
Diverse work experience at Banks,Onsite and Off-Shore projects with fortune clients and Banks
Expertise in working as a SME in Internet Banking and Mobile Banking applications/products
Worked in the collaborated environment with developers and product managers/owners to understand new features and drive the team to automate their testing in mobile, web platforms Provide technical and application guidance and knowledge to peer QA members
Experience in preparing manual functional Test Planning, Test design, Run Plan, Test execution and Defect documents
Ability to handle multiple priorities and manage them with in deadlines using best QA practices
Expertise in performing mobile Application testing (emulators&IOS Simulators) and actual devices (iOS, Android)
Working on mobile application tools(Charles proxy, fabric, Crashlytics)for capturing crash logs and Api logs
Expertise in Geo-proxy, interruption testing as part of mobile App-testing.
Expertise in testing mobile app chatbots and thread messages (tools: twillio)
Experience in creating smoke, sanity and regression test-suits and test-execution
Experience in BlackBox/ White-box Testing for Insurance based Projects/ Applications
Experience incompatibility testing and cross-browser Testing
Strong understating on the software development methodologies from traditional water-flow,SDLC to Agile SCRUM
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Worked on continuous Integration,Continuous development and Continues Quality delivery pipeline using Jenkins.
Hands on experience on Test Automation using Selenium ,Eclipse, J-unit,TestNG(maintenance project)
Test scripts , test-data and test report Maintenance
Excellent written, verbal skills presentation skills and ability to work independently and part of big and small teams
Passion at leader ,skilled at building top-performing teams focused on impeccable service delivery and accountability
Worked on DB ( sql,postgres, Bigquery)
Worked on Web-Testing, Mobile Testing and App’s (IOS/Android)
Hands on experience on Test Automation using Selenium,Eclipse
Overview
9
9
years of professional experience
Work History
QA Test Lead /Business Analyst
QA Mentor
11.2022 - Current
Client : JUN GROUP (USA)
Working as a QA Lead and Business Analyst for Jun Group ( usa) , a mobile advertising company ( Branding, Publishing, Retail media) Campaign management, Campaign creations,
Handling a team of 5 members ( india and international team members)
Gathering Requirements , Analyzing the branding , publishing data
Analyzing and monitoring the live campaign, branding reach data
Analyzing the previous workshop data and forecasting
Closing working with product (product owner) related to requirement gathering .
Performing Alpha,beta testing as per the latest analysis report
Monitoring the sprint and providing the sprint report to the high level management
Worked on Mobile App ( Android/ios)
Worked Android studio , Fire base , Xcode, Crashlytics
Worked on DB ( Big query, dBeaver, postgres)
Worked on Charles proxy to monitor the logs, and checking performance during low bandwith, tampering the data. and check the behavior during the breakpoints.
Worked on testrail as testcase management tool
Worked on Jira as a bug tracking tool.
Worked in Night shifts - (ect,cst)
QA Lead and Scrum Master
HighRadius
07.2021 - 09.2022
Handling a team of 6 members and taking care of deliverable within the anticipated timelines.
Sprint Planning Starting a new sprint and Closing the sprint, Maintaining the Jira dashboard and Test cases repository
Organized and facilitated daily stand up calls, meetings,review,estimations, retrospective,and other scrum-related meetings
Assisted in team development and leveraged organizational resources to improve capacity of project work
Supported the project Manager in managing customer expectations for project deliverable
Successfully delivered the project objectives within the anticipated timelines.
Allocation of task’s and estimations of planned days.
Handling Client escalation and finding the root cause of the issue and updating the client on the issue status
Handling the Production issue and making it to be fixed and tested and pushed into production Within the timelines.
Working on J-Meter for load testing ,Analyzing the load test results using grafana and new-relice
Monitoring the production logs and errors using AWS Console .
Working with Soap Ui to trigger the payment transactions and monitoring the transaction status and results in DB and in logs
QA Estimations
Monitoring the sprint and providing the sprint report to the high level management
Also worked on load testing using J-Meter and monitoring production logs using AWS Console.( auto scaling, server logs, load on server)
Sr. Test Consultant / Business Analyst
Quality kiosk
06.2019 - 06.2021
Client : ABUDHABI COMMERCIAL BANK ( ON-SITE)
Have done E2E execution for all scenarios by taking Business understandings and requirements and mapped the verification points accordingly.
Experienced in Oracle (fcubs) core banking for conventional and Islamic Products,And Experienced in Utility payments , cif, casa,accout ledger
Worked on bank to bank transfer, international transfer, local transfer
Worked on Digital banking
Worked on banking Loan mobile app
Worked on Data migration
Worked with Business Team and Functional expert team to understand the application functionality and core banking domain.
Preparation of end to end business scenarios to cover the Business requirements
Preparing technical and business requirement specifications documents, FRD
Providing technical leadership while estimating and evaluating the effort/ schedules and managing the team and its grievances while training team members on the project architectures.
Preparing the automation Test plan, Strategy and supporting in the technical issues
Evaluating and reviewing research, reports, recommendations and other project deliverables, reporting delays and
bottlenecks to the Project Sponsors.
Understanding the Functional Requirements, Test Scenarios and Test Cases
Involved in Maintaining automation scripts and fixing the script issues during execution
Preparation of Daily and Weekly Status Report
Test Consultant Manual and Business Analyst
Wavelabs Technologies
09.2015 - 05.2019
CLIENT : CARE.COM (USA)
Involved importing the data and then exporting it to downstream systems, checking the Payment related transaction in the database & Health insurance related. managing different teams as well as fetching the data from Encompass Company, processes the data and then sends the data to downstream systems for further processing
Work as part of an agile sprint team acting as a proxy to the business owner to ensure the business vision, need & value proposition is communicated and well understood by the engineering & delivery teams.
Worked in agile methodologies with weekly and bi-weekly sprints
Experience working as an agile product owner in a technology company with proven history of full productdevelopment (or relevant work experience)
Joining in scrum calls, retro calls, sprints call
Requirements Gathering & Analysis
User Acceptance Testing (UAT)
Project Management
Understanding the epic, stories and Artifact changes
Preparing Manual Test-Cases, Manual test cases execution
Young Professional at Directorate General of Foreign Trade, Government of IndiaYoung Professional at Directorate General of Foreign Trade, Government of India