Amarendra Kumar
Ahmedabad
Summary
Experienced professional in Business Development and Account Management of software Solutions/Products/Services offerings. With 15 years of work experience in the IT Services industry for International (B2B/B2C) and B2G markets, brings a results-oriented and dependable approach to the role. Thrives in fast-paced environments and excels at supervising and motivating teams to increase productivity and company profitability. Known for service-driven, goal-oriented work ethic and solid integrity.
Overview
19
19
years of professional experience
Work History
AVP Business Development
RPA Infotech
01.2023 - Current
- Collaborated with CXO/VPs in order to grow business partners through prospecting, and follow-up activities.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Closed Big4 Account for Business.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Head of Business Development
Tecblic Private Limited
06.2022 - 01.2023
- Sales and Strategy Planning
- Attending Events
- Generating Leads
- Business Closures
- B2B partner creation
- Account management
Head of Business Development/Account Management
IntelliMedia Networks
08.2021 - 03.2022
- Leading the entire international Business development team for IT Services as well as managing the current accounts
- Helping Company to achieve its annual target
- Setting up the Sales team
- Setting up the Sales Process for IT Services
- Handling the entire Sales Team for generating business from US region
- Handling AR/VR/AI/ML/Data Science projects
- Implementing Sales Process to achieve the targets
- Account Management for big ticket size projects
- Maintaining relationships and up-selling with bigger accounts
Head of Business Development (B2G)
Emxcel Solutions Pvt. Ltd
06.2019 - 06.2021
- Heading the sales for all the SAAS based products on behalf of the company
- Working closely with Smart City Projects and AAI (Airport Authority of India)
- Helping company to push its products in Smart City projects
- Maintaining assigned accounts and upselling to make more business
- Initiated key partnerships which resulted in revenue Growth State and Central Govt
- Obtained documents, clearances, certificates and approvals from local, state and Center Government
- Implemented marketing strategies which resulted into growth of customer base
- Working & Creating process for the company to improve the Sales & production
- Hiring and Managing Sales team and helping achieving sales target
- Train New Sales executives/Managers on business and latest technology trends
- Talking and maintaining relationship with all the Government Authorities
- Maintain and manage all documents like Proposal, NDA, AGREEMENT and CONTRACT etc
- Create new channel partners for Business for the company with Govt
- Participating in Government tenders
- Meeting and establishing relations with IAS/secretary with State & Center Govt
Business Development (Partner-IT Services Startup)
Delta Star Technologies
10.2015 - 05.2019
- Initiated key partnerships which resulted in revenue growth in Europe & Gulf
- Obtained documents, clearances, certificates and approvals from local, state and Center Government for Software projects
- Developed new process for employee evaluation which resulted in marked performance improvements
- Implemented marketing strategies which resulted into growth of customer base
- Completely involved in Consultive sales (Enterprise Mobility, Web Applications, CRM, and Custom Software Development) and new business acquisition
- Working & Creating process for the company to improve the Sales & production
- Hiring and Managing Sales team and helping achieving sales target
- Train New Sales executives/Managers on business and latest technology trends
- Work with clients to understand their requirement
- Talking and maintaining relationship with CEO/CXO/CTO /C-Level clients
- Taking care of complete project management
- Responsible for complete change management on behalf of Clients
- Bridge between vendors and Stakeholders
- Complete Stakeholder Management
- Talk to clients and provide them the best solution based on their requirement
- Maintain and manage all documents like Proposal, NDA, AGREEMENT and CONTRACT etc
- Create new channel partners for Business for the company in Gulf region
- Project Management for in house projects
- (CRM)
- Placing GOVT Bids for project
- (HEALTH MINISTRY)
- Meeting and establishing relations with IAS/secretary with State & Center Govt
- Taking care of entire RFP /Bids for Govt Tenders
- Managing/placing Bids for Non-governmental organizations
- Taking care of company's legal document
Business Development Manager
Infocon Technologies Pvt. Ltd
09.2013 - 08.2015
- Working with BDs to understand their prospect's requirement
- Create Feature list of the Web and Mobile apps projects
- Talk to clients and provide them the best solution based on their requirement
- Closely working with PM to sink between Client and PM team
- Maintain and manage all legal documents like NDA, AGREEMENT and CONTRACT etc
- Open new channels for Business for the company
- Manage the big accounts/Project for company
- Managing International clients
- Account Management
- Project Management for in house projects
Manager Business Development
Creative Lipi Webtech Pvt. Ltd
01.2011 - 08.2013
- Taking Care of all the Business Development and Account Management activity for Development projects
- Working on Elance, Guru Online Portals
- Project Management for in-house projects
- Placing prebid for prospect clients' project
- Follow up for the projects, preparing proposals, NDA and Contract
- Closure of the deals and Account management for those Clients
- Handle current international clients of company
- Taking care of company's legal document
- Train new employees on communication skills and Business Development
- Follow up for the projects, preparing proposals, NDA and Contract
- Account management for international Clients
- Taking care of company's legal document
- Train new employees on communication skills and Business Development
Manager Business Development
Flexsin Technologies, Flexsin
07.2010 - 11.2011
- Handling team of 4 resources and Closing deals on Elance.com and through open Leads for the company
- Bidding on Elance.com (Up work)
- Placing Pre-bid for prospect clients' project
- Follow up for the projects, preparing proposals, NDA and Contract
- Closure of the deals and Account management for those Clients
- Handle current international clients of company
- Taking care of company's legal document
- Train new employees on communication skills and Business Development
BD Executive
HyTech Professionals India Pvt. ltd
04.2009 - 06.2010
- IT Sales , Requirement gathering
- Involved in selling wide range of software services to USA customers based on SAAS Model
- My responsibilities includes from finding a RPC till closure of the lead
- Finding the RPC through cold calling (Trade Show/Events Lead)
- Gathering information from the client about the project
- Drafting NDA, Proposal and Contract for the client
- Closing the deal with support of Reporting Manager
Customer Support Executive
Rsystems international Pvt. ltd
02.2008 - 03.2009
- As a Sr
- C.S.E an inbound retention and customer service process
- I used to retain the existing customers and check the communication, soft skills and telephone etiquette of agents
- Retaining the Level 3 customers
- Training agents on communication skills and product knowledge
- Up selling the products to the existing customers
Subject Matter Expert
HCL Technologies B.P.O. ltd
01.2006 - 04.2007
- Worked with HCL Technologies B.P.O .ltd from Jan 2006 to April 2007 as a S.M.E .Joined as a Sr
- Customer care executive under BT, P.S.T.N
- Repair
- I conduct trainings on business communication, soft skills, telephone etiquette, call handling skills and other process related topics
- Training agents on communication and process related topics
- Taking sessions for the agents on business communication skills
- Process: B.T (British telecom)
Education
BSC - Botany
J.M College
Muzaffarpur, Bihar01.2005
12th - commerce
RSD College
Muzaffarpur, BIHAR01.2001
10th - PCM
Zila School
Muzaffarpur, BR01.1999
Skills
- Business Development
- New account development
- Enterprise Account management
- Channel partnership
- Negotiation
- RFP/RFQ/Proposal drafting
- Agreement/Contract Drafting
- Sales strategies
- Marketing strategy development
- Team management
- Partnership marketing
- Sales forecasting
- Relationship management
- Presentations and proposals
- Sales goal attainment
- Inbound/Outbound Leads management
LANGUAGES
English, Hindi, Bangla, Marathi
Hindi: C2 Proficient
English: C2 Proficient
Bengali: B2 Upper Intermediate
Marathi: B1 Intermediate
Affiliations
IT Consultant for Jammu Smart City Project
Timeline
AVP Business Development
RPA Infotech
01.2023 - Current
Head of Business Development
Tecblic Private Limited
06.2022 - 01.2023
Head of Business Development/Account Management
IntelliMedia Networks
08.2021 - 03.2022
Head of Business Development (B2G)
Emxcel Solutions Pvt. Ltd
06.2019 - 06.2021
Business Development (Partner-IT Services Startup)
Delta Star Technologies
10.2015 - 05.2019
Business Development Manager
Infocon Technologies Pvt. Ltd
09.2013 - 08.2015
Manager Business Development
Creative Lipi Webtech Pvt. Ltd
01.2011 - 08.2013
Manager Business Development
Flexsin Technologies, Flexsin
07.2010 - 11.2011
BD Executive
HyTech Professionals India Pvt. ltd
04.2009 - 06.2010
Customer Support Executive
Rsystems international Pvt. ltd
02.2008 - 03.2009
Subject Matter Expert
HCL Technologies B.P.O. ltd
01.2006 - 04.2007
12th - commerce
RSD College
10th - PCM
Zila School
BSC - Botany
J.M College
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