AMARENDRA PRATAP SINGH
BOKARO STEEL CITY
Summary
To discharge duties & responsibilities to my optimum level to achieve the organization goal by aligning my efforts with the prevailing work culture. Aim is to work sincerely and honestly to become loyal and dependable to achieve my goals.
Overview
11
11
years of professional experience
Work History
Sales Manager
JW MARRIOTT MUSSOORIE WALNUT GROVE RESORT & SPA
07.2023 - Current
- Identify new markets and business opportunities and increase sales
- Sending proposals to the client, guests or travel agents with the cost sheet
- Group detailing for the confirmed groups on the system
- Closely following up on all business leads within a 24 hour response time line to clients
- Assisting in day to day operations of reservations and sales department
- Review room blocking for Long Stayers and special group request
- Managing telephone, and email enquiries in accordance with company standards
- Keeping track of guests' preferences and special request to discuss with the concern departments
- Liaising with travel agents, the revenue manager and the room division manager
- Liaise with Sales Department in regards to occupancy and reservations analysis
- Reconciling all the bookings as per their cancellation policies on the sold out dates and written confirmation to all the clients
- Supervising of Group Reservations
- Reviews no-show and cancelled reservations and processes charges according to hotel's policy and ensuring retention charges
- Keeping eyes on the blackout dates for rates and the high occupancy dates
- Maintaining budgeted ADR in terms of room occupancy on day to day basis
- Forecasting revenue performance in different Market Segments
- Making strategy for more revenue and high occupancy through the year
- Monitoring competitor's performance on daily basis with competitive hotels
- Conducting trainings for associates about reservation policies, term and condition
- Prepare daily, weekly and month end reports
- Attending morning meeting on daily basis
- Maintaining group blocks and grids as per the signed contract
- OXI & Configurations of rate codes on the hotels OPERA software
- Initiating & making alternate Promotional packages for FIT's
- Next day arrival settings as per the guest preferences
- Applying and making new packages as per the trends and demand
- Review arrival report daily
Sales Manager
FAIRFIELD BY MARRIOTT ANJUNA
03.2023 - 07.2023
Asst. Sales Manager
FAIRFIELD BY MARRIOTT ANJUNA
08.2021 - 03.2023
Sr. Executive Reservations/Sales
WESTIN PUSHKAR RESORT AND SPA
06.2019 - 08.2021
Sr. Executive Reservation/Sales
KOCHI MARRIOTT HOTEL
11.2018 - 05.2019
Reservation Executive/Sales
JAISALMER MARRIOTT RESORT & SPA
11.2016 - 11.2018
- Company Overview: (Preopening)
- (Preopening)
Reservation Associate
JAIPUR MARRIOTT HOTEL
01.2014 - 11.2016
- Working on MARSHA (Marriott Automated Reservation System of Hotels and Accommodation)
- Reviewing sold out dates, non-guaranteed bookings to miss out revenue generated.
- Looking after guest needs and offering different packages guest might go with.Verified guest information including name, address, payment method. prior to confirming the reservation.
- Resolved customer complaints in a professional manner while upholding company standards for service quality.
- Collaborated with other departments within the hotel to ensure smooth operations during peak times of occupancy.
- Looking after local Travel Agents for FIT movements.
Education
BHMCT -
GYAN VIHAR UNIVERSITY
JAIPUR01.2013
10+2 -
VKM COLLAGE
JHARKHAND01.2009
10TH -
LAWRENCE & MAYO PUBLIC SCHOOL
AJMER01.2007
Skills
- System Applications
- Sales closing techniques
- Persuasive negotiations
- Client relationship
- Training and development
- Product knowledge / Show around
- Strategic Planning
- Lead follow-ups
- Upselling strategies
- Luxury sales
Accomplishments
- Golden Circle Achiever
- Received 'Executive of the Month Dec 2019' certificate at Westin Pushkar.
- Appreciation from General Manager for helping other departments specially (HK/FO) during COVID-19 pandemic.
- 02 months Task Force at Fairfield by Marriott Jodhpur (Preopening).
- Received 'Associate of the Month April 2015' certificate at Jaipur Marriott.
Languages
- English
- Hindi
Hobbies and Interests
- Playing cricket
- Making new friends
- Listing songs
Training
17 weeks, HILLTON NEW DELHI, Food and beverage service, Food production, Housekeeping, Front office, Personnel Department
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Personal Information
- Height: 5.8 Feet
- Father's Name: SRI CHITTARANJAN SINGH
- Date of Birth: 07/06/91
- Gender: Male
- Marital Status: Single
Affiliations
- Closed highest ADR buyout wedding group in the month of April 2025
- Awarded as Stellar Service Icon at JW Marriott Mussoorie 2024.
- Grooming excellence award with unmatched services 2024
- Golden Circle Achiever in 2024
- Received “Executive of the Month Dec 2019” certificate at Westin Pushkar.
- Appreciation form General Manager for helping other departments specially (HK/FO) during COVID-19 pandemic.
- Task Force at Fairfield by Marriott Jodhpur (Preopening) for reservation and sales setup.
- Received “Associate of the Month April 2015” certificate at Jaipur Marriott.
Languages
English
First Language
Timeline
Sales Manager
JW MARRIOTT MUSSOORIE WALNUT GROVE RESORT & SPA
07.2023 - Current
Sales Manager
FAIRFIELD BY MARRIOTT ANJUNA
03.2023 - 07.2023
Asst. Sales Manager
FAIRFIELD BY MARRIOTT ANJUNA
08.2021 - 03.2023
Sr. Executive Reservations/Sales
WESTIN PUSHKAR RESORT AND SPA
06.2019 - 08.2021
Sr. Executive Reservation/Sales
KOCHI MARRIOTT HOTEL
11.2018 - 05.2019
Reservation Executive/Sales
JAISALMER MARRIOTT RESORT & SPA
11.2016 - 11.2018
Reservation Associate
JAIPUR MARRIOTT HOTEL
01.2014 - 11.2016
BHMCT -
GYAN VIHAR UNIVERSITY
10+2 -
VKM COLLAGE
10TH -
LAWRENCE & MAYO PUBLIC SCHOOL
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