Summary
Overview
Work History
Education
Skills
Timeline
Barista
Amaresh Dwivedi

Amaresh Dwivedi

Engineering Leader
Bengaluru,KA

Summary

Engineering leader with 18+ years of experience building and scaling high-performance distributed systems and cloud platforms. Currently Director of Engineering at Salesforce, leading a 25-member global team to scale the Marketing Cloud Email platform to 1B+ messages/hour. Known for aligning engineering execution with business strategy, driving operational excellence, and growing high-performing teams. Hands-on expertise in Java, C++, Python, AWS, microservices, and system design.

Overview

18
18
years of professional experience

Work History

Director, Software Engineering

Salesfroce
01.2024 - Current
  • Leading a high-performing, 25-member engineering team across the US and India, focused on scaling Salesforce Marketing Cloud's Email Last Mile platform.
  • Serve as the Directly Responsible Individual (DRI) for scaling the platform to support over 1 billion messages per hour, with a focus on performance, reliability, and operational excellence.
  • Drive roadmap development, OKR alignment, and strategic planning to ensure engineering initiatives meet business goals.
  • Collaborate cross-functionally with Product, Design, Support, and Leadership teams to deliver integrated, high-impact solutions.
  • Oversee end-to-end project execution, including scoping, prioritization, resource and capacity planning, technical reviews, and delivery oversight.
  • Foster a culture of continuous improvement, innovation, and accountability, while mentoring and developing engineers for long-term growth.
  • Maintain high standards of engineering quality through solution design, code reviews, and performance evaluations.

Manager, Software Engineering

Atlassian
01.2019 - Current
  • Led a team of 10 engineers driving Knowledge Management initiatives for Jira Service Management, part of Atlassian’s IT Service Management (ITSM) offering.
  • Served as DRI for Knowledge Management deliveries—owning project scoping, planning, prioritization, execution, solution design, and quality assurance.
  • Collaborated cross-functionally with Product, Design, Support, and Leadership teams to align roadmap, OKRs, and strategic planning.
  • Championed operational excellence through effective resource and capacity planning, high-level and code reviews, and process optimization.
  • Built and nurtured a high-performing team culture grounded in trust, psychological safety, collaboration, and continuous improvement.
  • Mentored, coached, and evaluated engineers, driving career growth, performance development, and long-term team success.
  • Ensured delivery of customer-impactful solutions through strong leadership and a focus on innovation and communication.

Senior Member Technical Staff

Vmware
02.2016 - 01.2019
  • Owned end-to-end design, development, and maintenance of key components in Horizon Cloud Service, a cloud-hosted desktop and application virtualization platform.
  • Designed and implemented scalable, distributed systems to support enterprise-grade virtualization workloads.
  • Worked across the full software lifecycle—architecture, coding, testing, deployment, and monitoring—ensuring high availability and performance.
  • Contributed to core platform capabilities using C++, Java, and Python, optimizing system efficiency and reliability.
  • Collaborated with cross-functional teams to deliver secure, seamless, and performant virtual desktop experiences for customers.
  • Drove improvements in system architecture to support multi-cloud deployments and enhance service resilience.

Member Technical Staff

Nutanix
04.2015 - 12.2015
  • Contributed to the design and development of cloud-hosted products such as Sizer, Deployer, Xformer, and Software-Defined Data Center (SDDC) solutions.
  • Developed and maintained components of distributed systems and virtualization platforms, focusing on scalability, automation, and ease of deployment.
  • Worked across the software stack using Java and Python, delivering robust backend services for infrastructure management and provisioning.
  • Implemented features that enhanced deployment efficiency, system resource planning, and end-user experience.
  • Collaborated with cross-functional teams to deliver high-performance, cloud-native solutions tailored for enterprise-scale infrastructure.

SDE-II

Flipkart
05.2014 - 04.2015
  • Worked on the Service Fulfillment team, developing scalable backend systems that powered order processing, logistics, and delivery operations for Flipkart's e-commerce platform.
  • Built and maintained RESTful services using Ruby and Java, enabling seamless integration across internal systems and external partners.
  • Designed and optimized data models across MySQL and NoSQL databases to support high-throughput transactional workloads.
  • Contributed to the development of distributed systems to handle fulfillment logic with high availability and performance at scale.
  • Collaborated with cross-functional teams to enhance system reliability, reduce latency, and improve customer delivery experiences.

Senior Software Engineer

Oracle
09.2011 - 05.2014
  • Contributed to the development and enhancement of Oracle E-Business Suite (EBS) – Human Resource Management System (HRMS) modules, including Performance Management, Succession Planning, and Payroll.
  • Designed and implemented business logic using Java and PL/SQL, ensuring compliance with enterprise-grade HR and payroll processing requirements.
  • Developed scalable, database-driven applications using Oracle DB, optimizing complex queries and stored procedures for performance and reliability.
  • Collaborated with product managers and QA teams to deliver high-quality releases that supported global HR operations and employee lifecycle management.
  • Participated in requirement analysis, impact assessments, and system integration efforts across HRMS modules.

Senior Software Engineer

Ebay
05.2010 - 08.2011
  • Developed and maintained core components of eBay’s Communication Platform – Email Framework, enabling scalable and personalized email communication with millions of users.
  • Implemented backend services using Java and Hibernate, ensuring reliable message generation, delivery, and tracking across the platform.
  • Built dynamic, user-facing templates and content delivery systems using HTML and JSP, supporting diverse notification types and internationalization.
  • Optimized system performance and throughput for large-scale asynchronous email processing.

Software Engineer

Informatica
07.2007 - 05.2009
  • Contributed to the development of Informatica PowerCenter, a leading data integration platform used for ETL and enterprise data warehousing solutions.
  • Designed and implemented multiple transformation components using C++ and Java, including custom logic using SQL, Java, and Unstructured Data Transformations.
  • Collaborated with product management and QA teams to ensure functionality, scalability, and high-quality releases.

Education

Master of Computer Applications (MCA) -

NIT Tiruchirappalli
06.2007

Skills

  • Large-scale distributed systems
  • Microservices Architecture
  • Cloud computing(AWS)
  • Algorithms/Data Structures
  • Relational and NoSQL Databases
  • Java/C/Python
  • Operational Excellence
  • People management
  • Strategic planning
  • Stakeholder Mnanagement
  • Performance management
  • Project management
  • Capacity and resource planning
  • Cross-functional collaboration

Timeline

Director, Software Engineering

Salesfroce
01.2024 - Current

Manager, Software Engineering

Atlassian
01.2019 - Current

Senior Member Technical Staff

Vmware
02.2016 - 01.2019

Member Technical Staff

Nutanix
04.2015 - 12.2015

SDE-II

Flipkart
05.2014 - 04.2015

Senior Software Engineer

Oracle
09.2011 - 05.2014

Senior Software Engineer

Ebay
05.2010 - 08.2011

Software Engineer

Informatica
07.2007 - 05.2009

Master of Computer Applications (MCA) -

NIT Tiruchirappalli

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Amaresh Dwivedi Engineering Leader