Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
CustomerServiceRepresentative
Amaresh  G Pillai

Amaresh G Pillai

Sales Person
Kollam

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
5
5
Languages

Work History

General Manager

Bhupendra House Crane Service Pvt Ltd
Ahmedabad
08.2022 - 06.2023
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reported issues to higher management with great detail.

Key Account Manager

Paytm
Kozhikode
10.2021 - 04.2022
  • Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
  • Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
  • Cultivated an extensive network of industry contacts that facilitated access to valuable resources and insights into emerging trends relevant to key account management activities.
  • Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
  • Created sales forecasts to target daily, monthly and yearly objectives.

Business Development Executive

Hiveloop Technologies Pvt Ltd ( Udaan)
Kozhikode
12.2020 - 09.2021
  • Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
  • Collaborated with cross-functional teams to identify opportunities for product improvement, driving innovation in the company''s offerings.
  • Evaluated the performance of business development initiatives, making data-driven adjustments to optimize results and achieve sales targets.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.

Education

Secondary School - Science Education

MNPM Central School
Kerala
03.2009 - 03.2010

Higher Secondary - Science Education

Panmana Manayil
Kerala
03.2011 - 03.2013

Master Of Business Administration - Marketing And Hr

Acharya Institute of Technology
Bangalore
06.2016 - 07.2018

Bachelor Of Business Administration - Business Administration And Management

Narayana Business School
Ahmedabad
06.2013 - 06.2016

Skills

Account Management

Project Management

Branding

Business Administration

Business Development

Advertising and marketing

Staff Supervision

Customer Relationship Management

Operations Management

Performance Analysis

Leadership and team building

Sales expertise

Certification

[Area of certification] Training - [Timeframe]

Interests

Community involvement

Traveling

Timeline

General Manager

Bhupendra House Crane Service Pvt Ltd
08.2022 - 06.2023

Key Account Manager

Paytm
10.2021 - 04.2022

Business Development Executive

Hiveloop Technologies Pvt Ltd ( Udaan)
12.2020 - 09.2021

Master Of Business Administration - Marketing And Hr

Acharya Institute of Technology
06.2016 - 07.2018

Bachelor Of Business Administration - Business Administration And Management

Narayana Business School
06.2013 - 06.2016

Higher Secondary - Science Education

Panmana Manayil
03.2011 - 03.2013

Secondary School - Science Education

MNPM Central School
03.2009 - 03.2010
Amaresh G Pillai Sales Person