Amaresh Rajappa
Lead - Data Analyst
Chennai,TN
Summary
Results-driven data analyst with a proven track record at IBM India, leveraging Python and SQL to enhance BI solutions. Spearheaded AIOps initiatives, achieving a significant reduction in defect density. Adept at transforming complex data into actionable insights, fostering collaboration, and driving continuous improvement across analytics projects.
Overview
16
16
years of professional experience
Work History
Lead - Data Analyst
Kyndryl Private Solution
09.2021 - Current
- Led AIOps initiatives to optimize IT operations and predictive analytics.
- Developed and maintained Power BI dashboards for executive reporting.
- Reduced defect density for a healthcare account from 1.30 to 0.19 by collaborating with cross-functional teams, and implementing process improvements.
- Performed a detailed analysis to derive actionable insights, conducted regular governance calls with technical teams, and transformed insights into automated workflows, successfully deployed on AIOps platforms.
- Completed Scrum certification and successfully implemented Scrum practices within the account, achieving significant milestone results.
- Conducted a 3-day Scrum training session for colleagues, and mentored several team members to complete their certification.
Senior - Data Anlayst
IBM India Private Limited
10.2015 - 09.2021
- Managed and mentored a team of 13 analysts to deliver BI solutions.
- Contributed to overall organizational growth through continuous improvement of data analytics capabilities and processes.
- Ensured data quality and governance across analytics projects.
- Automated the daily Sunrise report, which previously required hours of manual preparation and team updates, by developing Excel macros and integrating updates tracking through Trello—significantly reducing effort and improving efficiency.
- Leveraged ISO Lead Auditor certification to actively participate in external audits and lead internal audit processes. Conducted audits, shared feedback, tracked corrective actions, and ensured the successful clearance of external audits.
Quality Analyst
Artech Infosystems Private
10.2012 - 10.2015
- Produced monthly reports using advanced Excel spreadsheet functions.
- Used statistical methods to analyze data and generate useful business reports.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Utilized data visualization tools to effectively communicate business insights.
- Performed ticket quality audits by reviewing incident documentation against a defined checklist, and prepared detailed reports for top management to ensure compliance and improve service quality.
System Administrator
Nanbaa 4way Solution
04.2010 - 10.2012
- Installed and configured Windows operating systems across multiple environments.
- Set up and managed WAN, LAN, and Wi-Fi networks, ensuring secure and reliable connectivity.
- Performed network troubleshooting and optimized configurations for performance.
- Installed and configured security cameras and surveillance systems for enterprise environments.
- Ensured compliance with IT policies, and implemented best practices for system security.
Education
Bachelor of Computer Science - Computer Science
Saveetha Engineering College
Chennai, India 04.2001 -
Diploma in Information Techology - Computer Science
Sriram Polytechic College
Chennai, India 04.2001 -
No Degree -
Good Will Matric Higher Secondary School
Chennai, India 04.2001 -
Skills
Python programming
Timeline
Lead - Data Analyst
Kyndryl Private Solution
09.2021 - Current
Senior - Data Anlayst
IBM India Private Limited
10.2015 - 09.2021
Quality Analyst
Artech Infosystems Private
10.2012 - 10.2015
System Administrator
Nanbaa 4way Solution
04.2010 - 10.2012
Bachelor of Computer Science - Computer Science
Saveetha Engineering College
04.2001 -
Diploma in Information Techology - Computer Science
Sriram Polytechic College
04.2001 -
No Degree -
Good Will Matric Higher Secondary School
04.2001 -