AMARJIT PATRA
BURDWAN
Summary
Flexible hard worker ready to learn and contribute to team success. Goal-driven service manager offering several years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Manager
TATA AIG GENERAL INSURANCE CO LTD
KOLKATA
12.2018 - Current
- Being a service manager, I am completely responsible for policy in-warding, scrutiny, any payment transaction, quote creation, and policy issuance within TAT.
- In 2019 to 2023, I managed a large corporate broker and handled retail business single-handedly.
- In 2023-24, I have been promoted and now manage a service team that takes care of the complete broking channel in the Kolkata zone.
- In 2024, I handled complete servicing part for the Agency and Broking channel of the East zone.
Education
Bachelor of Science - Geography
CALCUTTA UNIVERSITY
KOLKATA07-2015
Skills
- Relationship Building
- Team Management
- Service Quality Management
- Data Management
- Service Documentation
- Performance Evaluations
Accomplishments
- In 2020 I awarded with best Broker service Manager in annual award ceremony
- In 2022 & 2023 again I achieved best Broker Service Manger and also i got BRG sprint Award which was received for April month exceptional performance.
Certification
- I am done my Computer Diploma certification courses from West Bengal youth computer training Center.
LANGUAGE KNOWN
- Bengali
- English
- Hindi
Personal Details
- Father's Name : Ajit Kumar Patra
- Mother's Name : Mita Patra
- Date of Birth : 20/06/1995
- Gender : Male
- Religion : Hindu
- Marital Status : Unmarried
HOBBIES & INTERESTS
- Traveling in Mountain
- Bike Riding
- Drawing
- Watching web Series & Movies
Timeline
Service Manager
TATA AIG GENERAL INSURANCE CO LTD
12.2018 - Current
Bachelor of Science - Geography
CALCUTTA UNIVERSITY
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