Summary
Overview
Work History
Education
Skills
Functional Expertise
Professional summary
Project Implementation
Abroad Assignments
References
Timeline
AccountManager

Amarjith Thulaseedharan

Sr. Business Analyst | Healthcare
Chennai

Summary

Results-oriented Healthcare Business Analyst with 15+ years of experience in implementing and optimizing Hospital applications across nationwide hospital networks. Expert in leveraging advanced business analytics and AI-driven technologies to enhance operational efficiency, improve patient outcomes, and support data-driven decision-making. Specialized in interoperability standards and seamless healthcare data communication, working closely with clinical teams to identify challenges and architect innovative AI-powered solutions that streamline workflows and enable predictive insights. Passionate about driving digital transformation through automation, natural language processing, and machine learning to deliver smarter, scalable healthcare solutions.

Overview

16
16
years of professional experience
3
3
Languages

Work History

Sr. Business Analyst

conceptvines
11.2024 - Current
  • Working for Alphind Healthcare as a Business Analyst in their Research and Development team to build an intelligence system using AI agents.
  • Analyzed clinical guidelines and standardized coding systems to educate product teams on key clinical and data concepts for AI solution development.
  • Collaborated with cross-functional teams to deliver cohesive business analysis and drive the adoption of AI-powered product enhancements.
  • Identified, documented, and prioritized user stories for system improvements, resulting in increased functionality, user satisfaction, and smarter automation.
  • Healthcare-specific AI applications: knowledge of AI use cases in diagnostics, personalized treatment, patient care optimization, and administrative task automation.

Functional Consultant for UAE

Freelancer
04.2024 - 11.2024


  • Engaged as a Domain Consultant by SunRaise to advise on their healthcare solutions project.
  • Translated user inputs into detailed product requirements, and facilitated solution design workshops to architect optimal system designs.
  • Collaborated with the development team to resolve technical challenges, and implement effective solutions.
  • Conducted pre-release solution reviews, and recommended enhancements to ensure product quality and alignment with requirements.
  • Advised on updates to DHA guidelines to enhance usability, and ensure regulatory compliance.

Regional Business Analyst (UAE)

IQVIA
12.2017 - 04.2024
  • Implemented hospital applications across nationwide healthcare institutions, ensuring alignment with operational standards and regulatory requirements.
  • Designed and delivered integration solutions connecting hospital systems with third-party platforms to enable robust data exchange and interoperability.
  • Streamlined project management processes by fostering collaboration and effective communication among cross-functional teams, driving timely project delivery.
  • Conducted gap analyses to compare existing systems and workflows with target operational states, identifying opportunities for process improvement and system enhancement.
  • Improved business processes by evaluating current practices and recommending optimization strategies to increase efficiency and quality of care.

Business Analyst

GCI Healthcare
04.2016 - 12.2017
  • Led the implementation of a hospital Revenue Cycle Management (RCM) system to optimize financial operations and streamline billing processes.
  • Configured and integrated RCM solutions with existing hospital systems, ensuring seamless data flow and interoperability.
  • Designed workflows aligned with the patient journey to enhance operational efficiency and accuracy in claims processing.
  • Delivered comprehensive training and support to end-users, facilitating smooth adoption and maximizing system utilization.

Sr. Implementation Consultant

URC infotech
07.2014 - 04.2016
  • Implementation of Hospital Information System (HIS)
  • Configured system settings and integrated HIS with existing enterprise solutions for seamless data flow.
  • Designed workflow processes aligned with the patient journey to enhance operational efficiency and care coordination.
  • Delivered comprehensive training and ongoing support to healthcare staff to ensure smooth adoption and optimal system use.

Domain Analyst

Swizcom consultancy
05.2012 - 03.2014
  • Led comprehensive requirements gathering, analysis, and documentation to capture business and user needs accurately.
  • Conducted detailed workflow and process mapping to identify the current state and design optimized future state processes.
  • Facilitated requirements and solution design workshops to align stakeholders, and define actionable project goals.
  • Created clear, prioritized user stories to guide development teams, and ensure alignment with business objectives.

Implementation Consultant

URC infotech
08.2009 - 05.2012
  • Implement Hospital RCM system.
  • User support training .
  • Workflow design based on patient journey.
  • System Configuration & Integration
  • Training and Support

Education

Master of Computer Application -

Madras University
02.2009

Batchlor of Science - undefined

Manonmaniyam Sundaranar University
09.2005

Skills

Agile methodology

Functional Expertise

  • Proficient in healthcare coding standards including ICD, CPT, RxNorm, LOINC, and SNOMED for accurate clinical documentation and reporting.
  • Skilled in analyzing and interpreting clinical guidelines for various diseases to support evidence-based healthcare delivery.
  • Experienced in implementing healthcare interoperability standards to ensure seamless data exchange across systems.
  • Knowledgeable about country and regional healthcare compliance requirements, with practical experience in ensuring regulatory adherence in healthcare IT implementations.

Professional summary

 

  • Seasoned Healthcare Business Analyst with 15 years of extensive experience in implementing healthcare payor and billing systems. Began career as an implementation consultant for the payor product “myCARE,” progressing to a Business Analyst role in 2016. Currently serving as Senior Business Analyst at Coceptvines, as Senior Business Analyst from Effective care Intelligence (ECI) and Whole Person Care (WPC) Project. to build the logic for patient health score and its recordation using Al models .
  • Understanding of AI and Machine Learning concepts: Basic to intermediate knowledge of AI, machine learning algorithms, and deep learning for applying AI solutions in healthcare contexts.
  • Data Science and Big Data Analytics: Ability to handle, analyze, and interpret large and complex healthcare datasets using data science methodologies.
  • Natural Language Processing (NLP): Skills in NLP techniques for analyzing medical text, patient feedback, and healthcare documentation.
  • AI and Business Intelligence Tools: Proficiency in AI-enabled business intelligence and data visualization tools (e.g., Tableau, Power BI) for actionable insights.
  • Predictive and Prescriptive Analytics: Capacity to use AI to forecast healthcare events (disease outbreaks, patient admissions) and recommend proactive actions.
  • Proven track record in leading three nationwide implementations of payor and billing modules, integrating with clinical Systems and third-party applications. Expert in gathering, analyzing, and documenting detailed customer requirements to shape product roadmaps and collaborating with product teams to prioritize and define user stories driving agile development.
  • Skilled in multiple integration technologies, including HL7, API, EDI, ODATA, and table-to-table methods, enabling seamless interoperability across systems. Comprehensive involvement in the full implementation lifecycle—from requirements elicitation, gap analysis, and solution design to system configuration, UAT, training, go-live support, and ongoing maintenance.
  • Successfully executed HL7 integrations with major HIS platforms (Cerner, Allscripts, BESTCARE, VistA) and enterprise systems (SAP, D365, CSPD) achieving 99% efficiency and on-time delivery. Proficient in post office and payor integrations involving complex data formats such as XML and JSON.
  • Deep understanding of insurance processes including eligibility verification, authorization, claim submission, remittance, and allocation, ensuring accurate and timely claims processing. Strong interpersonal skills foster trusted client relationships, with expertise in identifying end-user pain points and designing solutions that streamline claims workflows.
  • Active contributor to product design through impact analysis, timeline development, scope definition, and documentation, consistently enhancing product capabilities and user experience.

Project Implementation

  • Successfully led the design and implementation of Hospital Management Systems across multiple locations in the Middle East and Gulf regions, delivering tailored solutions for diverse healthcare facilities.
  • Provided comprehensive training to doctors, nurses, billing staff, system administrators, and Revenue Cycle Management (RCM) users to ensure smooth adoption and optimal utilization of healthcare IT systems.
  • Directed the Business Analyst team within Research and Development at Alphind Healthcare USA, spearheading the design and development of the Effective Care Intelligence (ECI) and Whole Person Care Intelligence (WPCI) applications.

Abroad Assignments

  • Saudi Arabia
  • Malaysia
  • UAE
  • Qatar
  • Jordan
  • Lebanon

References

Umashanker, Manager Presale, umashankar.marimuthu@iqvia.com, IQVIA, Dubai

Timeline

Sr. Business Analyst

conceptvines
11.2024 - Current

Functional Consultant for UAE

Freelancer
04.2024 - 11.2024

Regional Business Analyst (UAE)

IQVIA
12.2017 - 04.2024

Business Analyst

GCI Healthcare
04.2016 - 12.2017

Sr. Implementation Consultant

URC infotech
07.2014 - 04.2016

Domain Analyst

Swizcom consultancy
05.2012 - 03.2014

Implementation Consultant

URC infotech
08.2009 - 05.2012

Batchlor of Science - undefined

Manonmaniyam Sundaranar University

Master of Computer Application -

Madras University
Amarjith ThulaseedharanSr. Business Analyst | Healthcare