AMAR NATH DEO

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Having 15+ years' experience specialized in Team Handling, Agile delivery, QA Management, Service Management, Technical leading, monitoring and controlling the effort of Banking and Finance Systems.

• Involved in project and resource estimation, scheduling, internal and external communication, stakeholder management, project tracking, escalation management.
• Experience in handling multiple projects with seamless delivery.
• Experience across all project phases, including initiation, planning, execution, monitoring and control.
• Effective communicator with interpersonal abilities and total commitment to project delivery
• Experienced in building & leading high-caliber teams of professionals.
• Experience in formulating robust test strategies, test plan, setting up methodology & processes.
• Experience in Agile, Iterative and conventional waterfall SDLCs.
• Experienced developing and maintaining Test Automation framework for SOAP/REST Webservices/API's and performance testing of Enterprise Applications and SOA based applications.
• Evaluate training needs (technical, role based) and get the required training programs implemented.

• Increased productivity motivating team with positive reinforcement and setting achievable goals.
• Conducted the SOS call to discuss the blockers and get it addressed immediately which improved delivery timelines greatly.
• Implemented significant improvement in automation approach to reduce the regression cycle and reduce effort by 60% in execution for Web Services an UI.
• Implemented review process for Test cases and Test script by peer and BA review also implemented BA testing to ensure quality and reduce defect leakage by 20%.

1. Project Name: Enterprise Costumer (EC)

Role: Test Manager / Test Architect

Tools &Technologies: SOAP UI, Selenium, Postman, Test Rail, JIRA Description: Enterprise Customer is a part of FIS’s Enterprise Banking Components suite providing financial institution with a comprehensive solution for customer information management, across lines of businesses. It is an operational customer data management solution that delivers real time master information of the customer and prospects not just to bank agents but also different processing systems. It allows institutions to promulgate a consistent and complete view of customer relationships to internal as well as customer facing channels.

2. Project Name: Limit and Exposure (LnE)

Role: Technical Test Lead,

Tools &Technologies: SOAP UI, SharePoint, JMeter, TFS and Agile-Scrum

Description: The Limit and Exposure (“LNE”) management solution will help banks manage credit risk by providing a view of credit exposure across the Financial Entity (“FE”). The component will provide a consolidated view of direct and indirect credit limits, usage and availability for all active customers and customer groups across the bank’s various lines of business (“LOB”).

3. Project Name: Common Arrangement Processing Engine (CAPE),

Role: Technical Test Lead

Tools &Technologies: SOAPUI, JIRA, JMeter

Description: CAPE is the Common Arrangement Processing Engine designed to handle Core Arrangement Set-up, Charging and Transaction Processing requirements of arrangements belonging to various product lines. The objective is to build a generic “framework” covering the common processing across product lines which can further be extended by each product line according to their business requirements.

4. Project Name: ACBS Add-on components-CashLink

Role: Technical Lead

Tools &Technologies: SOAPUI, QTP, QC, SharePoint, JMeter

Description: ACBS is world leading Commercial Lending system it consists of integrated functional modules that support the lending process from deal building through servicing and trading.

5. Project Name: Billpointe

Role: Sr. Automation Test Analyst,

Tools &Technologies: QTP, QC, SharePoint, MKS, Agile-Scrum

Description: BillPointe is a single-source, user-friendly solution for payment acceptance anytime, any way and anywhere. It gives your customers the ability to pay your bill wherever, whenever and however they want. Whether they prefer to pay online, over the phone or in-person, through the mail, by check, credit card or debit, your customers will appreciate the fast, secure and efficient. It is an electronic bill presentation and payment acceptance system handled through a single point.

6. Project Name: Tremor Media (ACUDEO)

Role: Sr. Automation Test Analyst

Tools &Technologies: Charles, Fiddler, Rally, Agile-Scrum

Description: Tremor Media is WEB-application that allows the user to play various videos with Ads and allows the clients to create programs that are displayed on user side and collects statistics regarding played Ads and Videos, playing time, user IP and so on. Tremor provides publishers with a full suite of products and services to monetize streaming video. It provides advertisers with both in-banner and in-stream video advertising opportunities.

7. Project Name: Business Workflow Management System (BWMS)

Role: Automation Test Analyst Tools &Technologies: QTP8.2, Test Director, TOAD

Description: Business Workflow Management System (BWMS) is a banking domain project for Card Services. It can assist staff in executing the relevant business processes in a consistent manner across all customer channels. This deals with all levels of queries and solutions related to card. This application is vitally used by customer care executives to handle all the queries of their customers. BWMS implements dozens of processes - documented as use cases. Some are relatively simple, but many contain complex deferred workflow, updating multiple systems and coordinating activities with back office functions. The implementation also includes full audit trail functionality and management reporting.

HP0 –M16 (QTP) from Mercury

• Received SOQ award in Fidelity Information Services.
• Received FAIM award in Fidelity Information Services
• Received MAD award in Fidelity Information Services
• Received SPOT award in Symphony Services.

Nationality : Indian
Date of Birth : 03-Oct-1977
Passport : M5075594, Expiry Date: -05/01/2025
Marital Status : Married

I hereby declare that all the information given by me in this application is true and correct to the best of my knowledge and belief.

Signature : Amar Nath Deo