A result-oriented professional with over 18 years of rich experience in: Accounts Receivable Team Management Transition Management PTP
Currently associated with DSM Shared Services India Ltd., As Operations Manager for Accounts Receivable and Cash Management Team Proficient in spearheading smooth process transitioning & developing procedures and service standards for business excellence. An enterprising leader with the ability to motivate personnel towards achieving organisational objectives and adhering to industry best practices. Handled Audit’s and multiple transitions within Europe and Australia for accounts receivable process and internally managed cash management process.
Overview
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Certification
Work History
Operations Manager for Accounts Receivable and Cash Management Team
DSM Shared Services India Ltd.
Hyderabad
Currently associated with DSM Shared Services India Ltd., As Operations Manager for Accounts Receivable and Cash Management Team
Proficient in spearheading smooth process transitioning & developing procedures and service standards for business excellence
An enterprising leader with the ability to motivate personnel towards achieving organisational objectives and adhering to industry best practices
Handled Audit’s and multiple transitions within Europe and Australia for accounts receivable process and internally managed cash management process.
Assistant Manager for Accounts Receivable Process EMEA
DSM Shared Services India Ltd.
Hyderabad
Handling a team of 15 experienced professionals
Making sure team is performing the activities relating to cash applications applying all the cash to customer account on time with 100 % accuracy
Taking care of Master data Process and the workflow
Single point of contact for all MDM and workflow related Issues handling of MDM for APAC and EMEA region
Take weekly call with the business for all the unapplied and unallocated cash with is lying on the account
Making sure team follow all the process hygiene to make sure we provide the best customer service
Sharing the monthly Deck with the director, which shows the team performance
Daily meetings with the team to understand the process issues if any or how best we can improve the process further
Maintaining the issue tracker, which shows all the issues reported and make sure team don’t repeat the same issue again
Having monthly meetings with the team members to check their performance and discuss about their growth
Conducting internal trainings within the teams to have the cross-function knowledge
Making sure team meets the target on the business which is set every year
Checking all the KPI’s are meet daily
Discussing on Individual development Plan and evaluating their performance
Handling Cash Management team – Hedging, FX currency issues and valuation
Pay-out issues, vendor, and customer pay-outs
ICF – Internal Control Framework – Hedging, Write-off
ICF – Internal Control Framework – Implementation for Reconciliation
ICF – Internal Control Framework – Implementation in Process for Manual Payments.
Accounts Receivable Specialist
DSM Shared Services India Ltd.
Hyderabad
Handing out payments received through treasury which have been sent by customer
Managing: Manual application of cash to customer’s accounts in SAP based on the remittances provided by the customer
Unprocessed payments to suspense account and do the necessary research to identify the payment and transfer the payment from suspense account to customer account/invoices once confirmed
Auditing of the postings which are done by team on regular basis
Overseeing proper application of intercompany payments with appropriate approval
Working on the GL (Suspense accounts) and reconciliations
Processing the Dunning Letters (Reminders for payment) to customer through SAP
Responsible for: Credit notes for orders which are stuck in system with SAP error
Passing the journal entries on the customer account
Acting as SPOC for all the issues and escalations raised by FO
Formulating the weekly KPI’s (Key Performance Indicators) report of the team
Arranging the monthly Dashboard of the team.
Senior Process Associate (AR - Cash Application Process)
Thomson Reuters
Hyderabad
Processed payments received through various modes i.e
Posted unprocessed payments to suspense account and do the necessary research to identify the payment and transfer the payment from suspense account to customer account/invoices once confirmed
Handled proper application of intercompany payments with appropriate approval
Interacted with the clients on calls and e-mails for various queries
Worked on: The credit cards and credit card return
Customer request regarding the invoice and invoice dispute.
Deloitte Consulting India Pvt. Ltd.
Hyderabad
India
Enhanced the efficiency and effectiveness of client’s revenue generation cycle
Performed liquidation of Account Receivable
Conducted training and mentored new hires on the processes and project specific client system
Oversaw the criteria of compliance and adhering to it strictly
Took accurate decisions under pressure on working of key customer accounts
Seeking and suggesting alternative procedures to meet objectives and strict.
Education
Masters in Banking & Finance -
Alagappa University
04-2013
B.Com. (bachelor’s in commerce) -
Osmania University
05-2005
12th -
St. Patricks Junior College, Hyderabad
04-2003
10th -
Kendriya Vidyalaya, Central Board of India
03-2000
Skills
MS Office & Internet Applications
Windows & SAP
Maintaining up to date working knowledge of the functional systems for effectively utilizing internal capabilities
Analysing business processes for providing solutions to issues/errors & new requirements and troubleshooting & de-bottlenecking of the application to enhance efficiency
Undertaking requirement, project scheduling, resource administration as well as project execution for on-time delivery and status tracking
Ensuring complete in-process quality control and continuous improvement in process
Projects transitions from Europe and Australia
On-boarding of New Business and Carve-out process of existing Business
People Management and Individual development plans for team members
Certification
PMP – Project management Professional from PMI
Scrum: The Basics from LinkedIn Learning
Harvard Leadership Essentials
Harvard Management Essentials
Currentorganization
DSM - Firmenich India Ltd., Operations Manager for Accounts Receivable and Cash Management Team.
Personal Information
Date of Birth: 04/29/83
Marital Status: Married
Languages
English
Hindi
Telugu
Kannada
Malayalam
Timeline
Operations Manager for Accounts Receivable and Cash Management Team
DSM Shared Services India Ltd.
Assistant Manager for Accounts Receivable Process EMEA
DSM Shared Services India Ltd.
Accounts Receivable Specialist
DSM Shared Services India Ltd.
Senior Process Associate (AR - Cash Application Process)
Assistant Financial Controller at dsm-firmenich Shared Services India Pvt LtdAssistant Financial Controller at dsm-firmenich Shared Services India Pvt Ltd