Amarnath Ramanna
Bangalore
Summary
Seasoned professional with expertise in governance, project management, and PPSM, bringing a strong record of leading cross‑functional teams, managing complex transitions, and delivering results across IT and non‑IT domains. Skilled in developing governance frameworks, risk management, stakeholder engagement, and executive reporting, with proven ability to drive compliance improvements and operational efficiency. Adept at strategic planning, client communication, and team leadership, leveraging automation and AI‑enabled insights to enhance organizational performance. Recognized for combining governance excellence with project execution to achieve business objectives and foster sustainable growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Governance Manager
HCL Tech
Bengaluru
09.2025 - Current
- Advised senior leadership on governance and corporate responsibility practices to align organizational strategies with ethical standards.
- Developed governance frameworks aligned with industry standards and organizational objectives.
- Directed compliance audits to ensure adherence to policies, regulations, and risk controls.
- Delivered executive reports that summarized board activities, decisions, and resolutions, enhancing transparency and informed decision-making.
- Evaluated internal control systems, identifying gaps and driving targeted improvements.
- Supported departments in resolving complex governance challenges, fostering clarity and accountability in compliance initiatives.
- Oversaw quality assurance reviews to maintain consistency and compliance.
- Facilitated team meetings, applying data-driven insights to assess performance and set priorities.
PPSM Specialist
Accenture Solutions Pvt Ltd
Bangalore
01.2012 - 09.2024
- Managed project activities, monitored progress, ensured adherence to timelines and budget, fabricated reports, maintained documentation, and communicated findings to top management to manage project risks.
- Created comprehensive project plans outlining objectives, scope, timelines, and resource allocation while identifying risk areas and developing mitigation strategies.
- Liaised among projects to direct teams, ensuring understanding of roles and maintaining clear communication throughout the project lifecycle.
- Allocating resources, preparing budgets, and ensuring cost-effectiveness
- Liaising with Automation teams creating tools and benchmarks to improve performance and keep teams on task
- Collaborated with cross-functional teams to deliver tailored solutions addressing client needs.
- Stakeholder Management, both on client side but also internally at employer
- Performed quality assurance testing on newly developed software applications.
- Developed and implemented specialized procedures for customer service operations.
Customer Service Representative
Firstsource Solutions Pvt. Ltd
Bengaluru
01.2011 - 01.2012
- Delivered exceptional customer service by proactively addressing customer needs and preferences to enhance satisfaction.
- Resolved customer service inquiries quickly and accurately while building rapport through courteous and professional communication.
- Performed well at quality assurance evaluations by continuously actioning performance feedback to drive personal improvement
- Directed customers to specialized team leaders and expert advisers for efficient resolution of complex inquiries.
Education
Master of Science - Data Science & Business Analytics
Great Lakes Institute of Management
05-2026
Bachelor of Commerce -
Bangalore University
Karnataka, India01-2009
Skills
- Project governance
- Risk management
- Compliance management
- Client communication
- Automation and analytics
- Team leadership
- Adaptability and organizational skills
Certification
- ITIL v4 - Foundation Course
- Certified Scrum Master
Accomplishments
- Successfully developed and implemented governance frameworks enhanced by AI‑driven insights and automation, improving compliance, streamlining project execution, and enabling data‑backed decision‑making across complex organizational environments
- Coordinate internal resources and third parties/vendors for the flawless execution of projects & Clear Communication when needed
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Managed a team of 1000 FTE's from Transition to Go-Live which includes base setup in multiple locations in Bangalore liaising with real estate to ground transition team to meet the critical client requirements
- Adept at collaborating with project teams, interfacing with clients, helping delivery manager to improve service, liaising and deploying tools to build successful solutions for clients
References
Available upon request.
Timeline
Governance Manager
HCL Tech
09.2025 - Current
PPSM Specialist
Accenture Solutions Pvt Ltd
01.2012 - 09.2024
Customer Service Representative
Firstsource Solutions Pvt. Ltd
01.2011 - 01.2012
Master of Science - Data Science & Business Analytics
Great Lakes Institute of Management
Bachelor of Commerce -
Bangalore University