Amarpreet Singh

Chaabi.Design is a Design and Build company setting up retail stores, offices, cafes, restaurants, central kitchen, warehouses, industrial plants and is the expansion partner for brands like Tata, Reliance, Amazon, KFC, Burger King, Haldirams, Chaayos, Blue Tokai, Honda, Licious, Captain Fresh, Tendercut, Hippo and many more.

• Built from scratch, an in-house Project Management Tool, our own tech platform which is streamlining all processes and helping us to scale and manage multiple projects at any time
• Project Management Tool includes all modules like Accounting, Site Profitability, Expense Management, Material Master, Purchase Order, Receiving, Material Reconciliation, Activity Master and Templates, Bill of Quantities (BoQ) and Bill of Materials (BoM), Project Scheduling, Progress Report, Measurements and Billing
• Have setup end to end processes in every area of the business, so that business becomes scalable and profitable.
• Improved EBITA from 7% to 12%
• ARR of business has increased from INR 27 Crore per annum to INR 50 Crore per annum.

• Identified Problem Statement, Solution, Target Segment, Business Potential for two fintech Products, Kashware (All in One Card) and Slaypay (Investment backed Credit Card)
• Raised investments of 1.5 Mn USD, Scaled company valuations to 11Mn USD. Delivered 7x return to investors.
• Forged business partnership and negotiated business financials with Visa, Rupay, RBL Bank, Paytm, Perfios, i2i funding, MCT, Idemia and many others for building product
• Product finetuning to ensure everchanging regulatory framework in fintech
• Launched product on both Play Store and App Store.
• Built product roadmap, managed technical sprints, setup cloud operations and application testing
• Set up Customer Service team, processes and tools to manage customer complaints.
• Taking care of Accounting, Secretarial and Legal requirements
• Successful exited by merging the business with Neo Group (Now operates as https://neofinity.in)

Meddo is like "Oyo" for Clinics. A Clinic aggregration network

• As COO, responsibilities were end to end i.e. P&L, Cash Flow Management, Organization Structure & HR Sales & Marketing, Sourcing, Vendor and Margin Management, Clinic Operations, Legal & Regulatory
• Reworked entire organization structure to create stronger HO led operations with field teams responsible for end to end business development as well as account management
• Created SOP and DILO/WILO/MILO (Day, Week and Month In Life Of) for each and every role to ensure that each individual understands; what is expected out of him/her
• All processes getting aligned in Work Flows, Ticketing Systems and Dashboards for effective controls
• Redesigning technology to ensure simplicity and improve productivity to reduce cash burn significantly
• Designed fool-proof medicine dispensing system for clinics and filing design patent for same
• Processes, Dashboards and Checkpoint to bring financial controls over Sales vs Cash Collection and Reconciliation,
• Asset Controls and Inventory shrinkage

• Responsible for setting up, scaling and running new business line i.e Hospital Services, which entail running OPD & IPD Pharmacy in Hospitals, Conversion Program for Labs & Other Hospital Services and Customer acquisition channel for healthcare services at home like Pharmacy, Labs, e-Consults etc
• Converted and Set up 1mg Pharmacy and Other Services for Medanta, Fortis Hospitals, Care Hospitals.
• With very diligent planning, delivered ultra-smooth transition for first retail store @ Medanta Hospital,Gurgaon
• Re-engineered all processes like storage, dispensation and order management thereby reducing customer waiting time from 23 minutes to 8 minutes in Medanta Medicity Gurgaon
• Implemented world class inventory management practices resulting in 99.7% order fulfillment
• Training and building culture for pharmacists to deliver customer service and empathy; not medicines
• Converting pharmacy shops to become “Department of Pharmacology”: a concept that was never thought by healthcare industry

The Operators is a Supply Chain & Business consulting organization, which specializes in implementing transformation projects

• Post GST Implementation for Action Shoes, Consolidation of Factories, Infra Development, Project Management, Stabilization of Processes, Inventory and Production Management, Availability, Team Development, Training etc
• Project Management for Lenskart to move to centralized production and delivery center at Gurgaon
• Clients and Order Management at Graphite India – Nashik Plant
• Business Validation and Go-live for “Lighthouse” a fulfillment module by Stellium Inc.

• Part of the founding team of Easyday stores; have been instrumental in setting up all systems & processes and building up team
• Managing One Mn SKU Store Combinations, 220 Stores and 3 Distribution Centers
• Managing entire direct purchases worth 1500 Crore
• Vendor management, Vendor development, CPFR (Collaborative Planning, Forecasting and Replenishment)
• Assortment Strategy and Product Life Cycle Management
• Inventory Planning & Replenishment to all the stores, Season and Promotion Planning
• Handling Warehouse and Logistics spend (Warehouse to Stores) of 100 Cr and warehousing space of 500,000 sqft
• Handling large managerial team of 91 people (41 in Home Office -Replenishment, Logistics and Planning + 50 in 3 Distribution Centers) supported by 400 people strong workforce in warehouses
• Key Deliverables: Sales, In-Stock, Cost to Serve, Inventory, Fill-Rate, Shrink and Dump

Key Achievements

• Best availability (In-stock of 96% from initial levels of 85%) in any of Indian Super/Hyper markets
• Reduced inventory days on hand by 50% over 7 years; thereby optimal utilization of most critical resource in retail i.e., space apart from working capital
• Increasing Sell Thru for Feature and Seasonal Items by setting up strong merchandise planning, buying and monitoring processes
• Setting up and monitoring of unproductive inventory; ageing of stocks and OTB (Open to Buy) levels
• Optimization and reduction in Total Cost to Serve from Warehouse to Stores
• Led various transition projects @ Easy Day store especially Shifting of Easyday stores from Bharti Walmart to Bharti Retail: One of most complicated projects including significant changes in ERP Systems, Master Data Management, Taxation and Supply Chain Network
• Post Bharti -Walmart demerger, conceptualized new supply chain network to optimize overall cost including Warehousing, Logistics and Taxation
• Operating in very high growth environment; so continuously evaluating future requirements, upgrading team, vendors and process capability to handle scale and complexity like Multi-Vendor Replenishment & Dynamic Distribution.

• Worked in various roles within supply chain for Dulux – Decorative and Automotive Refinish paint business
• Sales & Operation Planning, Demand Planning, Inventory Planning, Factory Production Planning and Dispatch Planning process
• Depot Operations & Logistics
• 3rd Party Manufacturing
• Procuring and planning Raw Material and Packaging Material

Key Achievements

• Transformed planning process; Planning buckets reduced from monthly to weekly to 3 days to daily level
• Volume-Variability classification, statistically run optimized inventory models, modelling of all factory constraints, improving production wheel, optimizing cost to serve and much more
• New measures implemented for planning performance: OTIF, Production Compliance, Number of SKUs in a truck, Number of SKUs produced in day, Zero SKUDs (SKU Depots)
• With state-of-the-art planning processes, OTIF level moved to 96%; India was ranked as number 1 in Supply Chain performance in 2006
• Reduction in Depot & Logistics cost by 11% within18 months
• Developed collaborative planning approach, established win-win processes and ensured 1.8% savings in RM spend by carefully analyzing the global trends
• Eliminated wastage in the entire value chain to ensure availability of material in time
• Reduction in RM/PM inventory by 60%
• Worked with China and Vietnam business to model and redesign their network to optimize total cost to serve and improve availability