AMARTYA ROY
Kolkata
Summary
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
2
2
years of professional experience
Work History
Sales and Service Engineer
Liveline Electronics
Guwhati
10.2023 - Current
- Increase in annual sales revenue by securing key contracts and expanding client relationships.
- Maintained a 95% customer satisfaction rating through exceptional support and timely issue resolution.
- Implemented a new troubleshooting protocol, reducing resolution times by 40% and improving service efficiency.
- Conducted product demonstrations and presentations, leading to a 30% increase in successful sales pitches.
- Analyzed market trends, competitor performance, and product strengths.
- Designed and delivered product training for clients.
Junior Production Engineer
Ultima Switchgear Pvt.Ltd
Greater Noida
04.2023 - 09.2023
- Supervising the manufacturing processes, ensuring quality work in a safe, efficient manner
- Liaising with other engineers to develop plans that improve production and labor required
- Manufacture and quality checking of Isolator, MOM Box and Various Types of Panels
- (LDB, MLDB, BMK etc.) Handle various type of Gauges like Clamp meter, Micrometer, Conductivity meter, Digital CRM Machine, Thickness Courting Gadge, Vernier Caliper etc
- Also making QC report of incoming and outgoing materials.
On Job Training (Internship)
Ultima Switchgear Pvt.Ltd
Greater Noida
01.2023 - 03.2023
Education
B-Tech - Electronics & Communication Engineering
Heritage Institute of Technology
Kolkata, WB01.2023
12th - Science
Jara High School
West Bengal01.2019
10th -
Jara High School
West Bengal01.2017
Skills
- Customer Support
- Sales strategy development
- Formal presentation skills
- Relationship Building
- Sales Training
- Product Demonstration
Languages
- English
- Hindi
- Bengali
Interests
I am passionate about exploring emerging technologies and staying current with industry trends, which enhances my ability to deliver cutting-edge solutions to clients. My active involvement in public speaking and Toastmasters sharpens my communication skills, enabling me to present complex technical information clearly. I am also dedicated to fitness and wellness, maintaining high energy and focus at work. Engaging in problem-solving and project management activities further refines my organizational skills, ensuring successful client outcomes. My commitment to continuous professional development drives me to seek out new learning opportunities and network with industry peers.
Timeline
Sales and Service Engineer
Liveline Electronics
10.2023 - Current
Junior Production Engineer
Ultima Switchgear Pvt.Ltd
04.2023 - 09.2023
On Job Training (Internship)
Ultima Switchgear Pvt.Ltd
01.2023 - 03.2023
B-Tech - Electronics & Communication Engineering
Heritage Institute of Technology
12th - Science
Jara High School
10th -
Jara High School
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