Ambar Seth
Bangalore,KARNATAKA
Summary
- Domain: Aerospace | Experience: 16+ years - Results-driven Engineering Manager with 16+ years of experience in IT Service Delivery, Product Development, and Agile Program Management. Adept at driving large-scale global projects, optimizing technology strategies, and leading cross-functional teams to enhance operational excellence. Expertise in ITIL, DevOps, Agile, and Cloud-based solutions with a track record of boosting efficiency, innovation, and cost-effectiveness in Aerospace and Technology domains. -
- Program & Project Management (PMP, Agile, SAFe)
- IT Service Management (ITIL V4, IT4IT)
- Product Development & Delivery
- Stakeholder & Vendor Management
- Cloud & DevOps Strategies
- Risk, Compliance & Change Management
- Automation & Digital Transformation
- Lean & Scaled Agile Practices -
- Service Uptime & Availability: Maintained 99.9% system uptime for business-critical applications.
- Incident Response Time: Reduced MTTR by 30% through proactive monitoring and automation.
Overview
1825
1825
years of professional experience
1
1
Certificate
Work History
Principal Engineer | Engineering Manager
Dell Technologies (Boeing India Client)
01.2016 - Current
- Led a 30+ member global team overseeing Service Transition, Release & Deployment Management
- Developed a Service Intelligence Dashboard, streamlining data-driven decision-making
- Designed and implemented a Follow-the-Sun support model, improving service continuity
- Partnered with product managers & stakeholders to drive business-aligned IT solutions
- Optimized Agile workflows, enhancing team efficiency and delivery timelines.
- Applied development best practices in daily tasks for efficiency and accuracy.
- Trained staff members and improved engineering application processes.
- Reviewed plans, documents, and related materials to assess projected actions and advise on changes.
Team Manager
Herman Miller India
04.201 - 07.201
- Managed an e-Commerce and ERP development team, ensuring seamless execution
- Implemented Agile & DevOps best practices, improving sprint completion rates
- Enhanced collaboration between product owners and cross-functional teams.
- Led employee relations through effective communication, coaching, training, and development.
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Senior Consultant
01.2007 - 01.2015
- Led multiple QA, Product Development, and IT Management projects across diverse industries
- Specialized in SDLC, Agile Transformation, and Automation Frameworks
- Traveled internationally for assignments at IKEA, Fortis Bank, Grant Thornton.
Education
B.E - Engineering
K.S. Institute of Technology
2006
Skills
- Agile Project Management
- Cloud & Platforms: Azure, AWS, Kubernetes, Docker
- Automation & CI/CD: Jenkins, GitHub Actions, Selenium
- Monitoring & Analytics: Splunk, ELK Stack, ServiceNow
- Collaboration Tools: Jira, Confluence, Microsoft Visio
- Project coordination
- Installations and upgrades
- Test procedure development
- Requirements gathering
Accomplishments
- Certifications: PMP | ITIL V4 | SAFe | Scrum Master | ISTQB | CSTE
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Principal Engineer | Engineering Manager
Dell Technologies (Boeing India Client)
01.2016 - Current
Senior Consultant
01.2007 - 01.2015
B.E - Engineering
K.S. Institute of Technology
Team Manager
Herman Miller India
04.201 - 07.201
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