JIRA/Confluence
Looking for the profile which is equally responsible as current designation. Quality Assurance Lead provides critical support maintaining QMS standards. Over 1+ years of experience performing necessary QA audits and pulling key data to assemble detailed analytical reports. Maintained high quality threshold levels, overseeing comprehensive technical framework drafts and reviews. Issued detailed calls-to-action, noting criteria and obstacles to quality management system effectiveness. Excellent reputation for resolving problems and improving customer satisfaction.
Responsibilities
Achievements
> After joining company proved myself with technical knowledge and experience as a best senior QA resource.
> Assigned to report CEO directly (as a manager) due to outstanding performance in first month after joining company.
> In absence of QA-Lead position in company developed new QA process for better productivity.
> Awarded as Redmine/JIRA administrator to create and manage flow according to new approved QA process.
> Delivered 4+ projects single handedly to LIVE which were in critical condition. Received client as well as company management appreciation for same.
> Assigned and managed task for other team mates for their respective projects.
> Handled critical pandemic time successfully for all projects.
> Officially promoted as QA lead in company.
> Increased customer satisfaction by resolving their product related issues.
> Resolved problems, improved operations and provided exceptional service.
> Developed and implemented performance improvement strategies and plans to promote continuous improvement.
> Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
> Carried out day-day-day duties accurately and efficiently.
Teamwork
JIRA/Confluence
Redmine
TestRail
Charles proxy [packet sniffing]
Android studio/Xcode[Logs]
Bloomberg
Wireframe
Google firebase [Analytics Notifications]
Selenium IDE
Browserstack [iOS/Android/Web]