AMBATI GURURAJ
Bengaluru
Summary
I am a professional with 12 years of experience in "Techno-functional Activities", "Testing", (UAT and SIT), "Quality Analyst", "Finance & Accounting", "Financial Operations", "Order to Cash - Billing/Invoicing", and "Order Management". My objective is to obtain a challenging position at a professionally managed group, which will utilize my challenging skills and innovative role in a reputed organization, and I would like to be an asset to the company, where I can contribute my talent and grow along with the organization.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Business Systems Analyst - FinSys
RingCentral Innovation (India) Private Limited
09.2021 - 02.2025
- Worked as Techno-functional consultant and Business system analyst: I am responsible for techno-functional activities and user management support activities like User Access Management, 3rd party integration and automation, Quality analyst, Testing (SIT and UAT), Process mapping and documentation, SOX and SOC reporting, Expense and Travel management.
- Working with developers, Architect, stake holders and business partners & product owners and clients to understand the requirements and create test cases and perform testing.
- Involved in multiple UAT and SIT testing with Architect, NetSuite developers, and with clients, to understand the business requirements to test accordingly and deploy into production.
- Proactively working on tickets and incidents via Freshservice application to fulfill the customers and business requirements.
- Creating the JIRA tickets for the critical projects which need to be automated and dividing the projects into sprints and involved on a regular daily sprint calls.
- Working with business partners like application support engineers and respective application vendors to get the API's information and token authentication information.
- Participate in systems implementation projects, (requirements documentation, systems configuration, test documentation/execution, issue identification and resolution.
- Works closely with business partners to understand processes gaps and goals, acts as the liaison between the business units, technology teams. Ensure making proper mapping is maintained and documented.
- Lead and perform data management and migration activities and fulfil customer configuration needs. Working with customers to analyze the requirements and provide suitable solutions.
- Proactively takes initiative to gather information on multiple projects, investigate gaps /issues, identifies potential solutions and presents to both Business and IT stakeholders.
- SOX (Sarbanes-Oxley Act) activities and SOC (System and Organization Controls) and Audit Tasks.
- I am engaged in other areas of Finance such as Security, Compliance (SOX and SOC), Reporting, Production and participate in change management support to ensure projects are addressed from end to end.
- Responsible for performing the Quarterly SOX (Sarbanes-Oxley Act) activities for the applications Coupa, NetSuite, Concur, HighRadius, blackline and Auditoria.
- Involved in the Quarterly SOX (Sarbanes-Oxley Act) activities and SOC (System and Organization Controls) which is requested by internal audit team and external audit team (KPMG).
- Responsible for performing the SOC (System and Organization Controls) which is requested by internal audit team and external audit team (KPMG) to provide the necessary audit reports, system screenshots and system configurations, etc.
- Responsible to perform Weekly, bi-weekly, Monthly reconciliations and Quarterly reconciliations/Quarterly activities.
- Responsible for maintaining Process documentation up to date.
- Responsible for answering queries and resolving customer issues through FreshService tickets/incidents, calls and emails and fixing the issues with in a given TAT.
- Responsible for standardizing & improving a newly transitioned process.
- Manage customer escalation and liaise with internal teams and Coach team members towards higher performance levels.
- Assigning the work to team to meet the TAT time and reaching the clients expectation.
- Involved in Daily, weekly, Bi-weekly and monthly status meetings along with the team and clients.
- Expertise in NetSuite: User Access Management, CSV Imports into NetSuite, creating the advanced saved searches, and reports builder.
- 3rd party integration and automation, Testing (UAT and SIT) Developments and Deployments.
- Monitoring usage and system performance, POC for end users and NetSuite Support.
- Expertise in Coupa: User Access Management (Provisioning access, creation and update the employee records, and Terminating the employee records, etc.), 3rd party integration and Testing (SIT and UAT) and automation.
- Expertise in Concur: User Access Management, Data handling, Expense and Travel Reporting.
Financial Analyst/Partnership Analyst
Cerner Corporation
03.2020 - 06.2021
- As a Financial Analyst/Partnership Analyst I am responsible for supporting Cerner's internal and external clients by providing outstanding customer service.
- Processing the invoices for Cerner's clients/suppliers by validating cost & revenue and Generate and distribute invoices and account statements to customers that are timely and accurate.
- Create reports and tracking for invoices, returns, orders, requisitions, and other general documentation.
- Analyze the outstanding invoices and maintaining good working relationships with customers and partner managers and internal business partners to resolves cost & revenue disputes and responsible for building and managing relationships with business partners.
- Processing the incoming mails concerning to invoicing and cost Revenue and Communicating with clients about invoice discrepancies.
- Manage processes, functions, and relationships related to third party procurement, financial data, and reporting.
- Coordinating with partner managers of the finance team to review financial information and forecasts.
- Coordinating with internal teams such as Partner managers, sales, Collections, Accounts Receivables & Accounts payables.
- Develop supplier relationships and manage third party transactions ensuring they remain within budget and on schedule.
- Preparing the weekly dashboard & monthly dashboard reports and sending the reports to clients.
- Coordinates and completes monthly and quarterly client reporting and responsible for month end and quarter end reconciliations to ensure cost & revenue to transact/match.
- Improve financial and/or organizational status by analyzing data and results, monitoring variances, identifying trends, and recommending actions to leadership.
- Responsible for maintaining Process documentation.
- Responsible for answering queries and resolving customer issues through calls and emails within a given TAT.
Sr.Analyst: Order To Cash-Billing/Invoicing & Install Base Order management
Oracle India Private Ltd
05.2015 - 03.2020
- Process falls under generating the invoices for the Cloud service users and Recording the usage files and apply the payments timely in ERP system.
- Generate and distribute invoices and account statements to customers that are timely and accurate.
- Coordinating with internal teams such as Collections, Order Management, Project Accounting and Accounts Receivables & Customer Data Integrity.
- Process incoming mail concerning billing and invoicing Communicate with clients about billing discrepancies.
- Update the receivables by totaling unpaid invoices and send out invoice to the customer.
- Creation of credit memo as per the customer/client request and rebill the invoice to the customer.
- Processing the refunds as per the customer/clients request.
- Raising the disputes to collections team & Initiate collections on past-due Invoices.
- Submitting Revenue Cloud Report to Global Revenue Accounting Team.
- Help to lead the Accounts Receivables support queue and all billing and invoicing support functions to external Clients and internals customer.
- Analyze the outstanding balances and maintain good working relationships with customers and internal business partners to resolves collection disputes.
- Responsible for maintaining Process documentation.
- Responsible for standardizing & improve a newly transitioned process.
- Assigning the work to team to meet the TAT time and reaching the clients expectation.
- Involved in weekly and monthly status meetings along with the team and clients.
- Install base Order Management: Generating/Booking the orders according to the customer's/clients request.
- Working with Quoting and Booking team in case of order needs to be rebooked as per ordering document, also contract validation and customer's renewals contract with existing database and renew service with the existing service.
- Updating contract requested by customer/sales in Oracle R12 tool like discount, ship to address & Bill to address, Date Change, Add/Delete Products, Quantity modification.
- Responsible for answering queries and resolving customer issues through calls and emails within a given TAT.
Process Associate - Account Receivable (Cash Applications)
Capgemini
04.2014 - 04.2015
- Downloading the AR payments from BOA (BANK OF AMERICA).
- Allocating/Posting the AR payments in ERP.
- Sending unapplied and unidentified reports on daily basis.
- Intercompany payment transfers.
- Creation of debit memos and credit memos.
- Assigning the work to team to meet the TAT time and reaching the clients expectation.
- Processing the refunds as per the client's request.
- Processing the small dollar write offs as per client's/customer requests.
- Preparing the weekly dashboard & monthly dashboard reports and sending the reports to clients.
- Interacting with Clients and Counter parts through Mails and Phone calls.
- Preparing the collection list and sending the collection list to treasury team on daily basis.
- Doing daily activities and month end activities.
- Adapt quickly to the changes introduced to improve the quality in the process.
- Involved in weekly and monthly status meetings along with the team and clients.
F&A practitioner - Account Receivable (Cash Applications)
IBM INDIA Pvt ltd
02.2013 - 04.2014
- Uploading the AR payments into ERP (NetSuite).
- Applying the AR payments in ERP.
- Doing the RIBA activities and sending the reports to clients.
- Sending unapplied report on weekly basis.
- Write off to bad debt account.
- Unposting and rectification of AR payments as per clients' requests.
- Finishing unpaid cheques by regular checking and sending the report to client.
- Doing daily activities and month end activities.
- Mailbox management - answering queries & handling escalations as per the agreed service levels.
- Accurately reporting to the clients queries effectively and communicating the status of assigned tasks in a timely manner.
- Involved in weekly and monthly status meetings along with the team and clients.
- Preparing Query tracker report on daily and weekly basis and send to business.
Education
MBA - FINANCE
st.mary's college
01.2010 - 01.2012
B. Com - Computer Applications
S.K.University
01.2006 - 01.2009
+2 - CEC
board of intermediate education
01.2004 - 01.2006
S.S.C. - undefined
Nalanda English Medium High School
01.2003 - 01.2004
Skills
- Coupa
- NetSuite
- SAP
- SAP Concur
- Quality Assurance
- Testing
- Oracle R12
- Install base
- Order management
- Oracle Service Contracts
- MS Office
- MS Excel
- Outlook
- Reporting & Reconciliations (SOX and SOC)
- Process Mapping and Documentation
Accomplishments
- Recognized with 5 times YAR Awards and 1 time for SHINING star Award for higher productivity, accuracy and delivery timeliness within short span of time.
- Recently received CUSTOMER CENTRIC Award as a team for consistently demonstrated customer focus and earned customer trust by placing them at the core of our organization by enabling successful revenue recognition.
- Appreciated by Director and Manager resolving requests with accuracy and delivery timeliness and for handling escalations.
Interests
Listening to music
Reading books
Playing puzzles and snooker
Bicycling
Disclaimer
I hereby declare that the above particulars are true to the best of my knowledge.
Personal Information
- Date of Birth: 07/10/88
- Gender: Male
- Nationality: Indian
- Religion: Hindu
Timeline
Business Systems Analyst - FinSys
RingCentral Innovation (India) Private Limited
09.2021 - 02.2025
Financial Analyst/Partnership Analyst
Cerner Corporation
03.2020 - 06.2021
Sr.Analyst: Order To Cash-Billing/Invoicing & Install Base Order management
Oracle India Private Ltd
05.2015 - 03.2020
Process Associate - Account Receivable (Cash Applications)
Capgemini
04.2014 - 04.2015
F&A practitioner - Account Receivable (Cash Applications)
IBM INDIA Pvt ltd
02.2013 - 04.2014
MBA - FINANCE
st.mary's college
01.2010 - 01.2012
B. Com - Computer Applications
S.K.University
01.2006 - 01.2009
+2 - CEC
board of intermediate education
01.2004 - 01.2006
S.S.C. - undefined
Nalanda English Medium High School
01.2003 - 01.2004
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