Amber Dowell
Dunreith
Summary
Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
24
24
years of professional experience
Work History
General Manager
Pacful
08.2021 - Current
- Coordinated supply chain activities, optimizing inventory management and reducing lead times.
- Managed vendor relationships, negotiating contracts to secure favorable terms and pricing.
- Led cross-functional teams to implement strategic initiatives and improve service delivery.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Warehouse Supervisor
Advance Auto Distribution Center
12.2015 - 08.2021
- Supervise and standardize the daily work schedules of the 1 Team Lead and 40+ warehouse employees involved in performing a combination of: shipping, receiving, loading and unloading trucks, stocking, picking and palletizing finished products
- Determine space requirements for storage of products, parts, and accessories to achieve distribution objectives and meet customer needs
- Set and enforce production expectations for multiple departments; Monitor and document staff performance and progress
- Aided in the planning and implementation of an electronic Warehouse Management System (WMS); Monitor daily reactive and scheduled cycle counts
- Research any inventory discrepancies and facilitate problem solving to resolve and document the findings
- Reconcile claims upon completion and document variances
- Continually look for process improvements to facilitate overall inventory control and a smooth transition from one process to the next
- Oversee employee training upon hire and conduct remedial training as necessary
- Conduct interviews and make recommendations to upper management on potential candidates for hire
- Conduct performance investigations and issue proper disciplinary actions as needed for my direct reports
- Monitor inbound merchandise from store closures for obsolete or unsalable product
- Manage the integrity of inventory from the moment it enters the facility to the moment it is ordered for redistribution to company distribution centers
- Create orders for 40 distribution centers across the US
- Oversee the outbound operation of LTL, full trailer-loads, and small parcels out of the facility
Inventory Control/Shipping Team Leader
Solutions Staffing/Advance Auto Distribution Center
03.2015 - 12.2015
- Manage the daily assignments of 60+ warehouse personnel
- Oversee an office staff of 6 and daily flow of paperwork; Managed and audited outbound shipments
- Created bills of lading and coordinated the shipping schedule of merchandise out of the facility
- Monitored the packaging and shipment status of HAZMAT product on outbound shipments
- Plan and conduct inventory audits; Identify causes of inventory issues and implement process improvements
- Review inventory counts and balance accuracy
- Report inaccuracies to Warehouse Manager
- Recommend measures to improve work flow, increasing efficiency of department and work crew
- Manage the repackaging of damaged goods and circulation back into inventory
- Identify and trouble shoot problem areas in the work flow process throughout the facility
- Prepare requested reports and present information in corporate meetings
- Ensure team members have necessary tools and information to carry out assigned tasks
- Continuously strive to improve daily warehouse operations
Data Entry/IV Pharmacy Technician
Innovative Pharmacy Solutions
02.2014 - 03.2015
- Enter new prescription orders and process medication refills for 7 Long Term Care facilities
- Troubleshoot issues with insurance claims
- Prepare intravenous medications in a controlled environment using aseptic technique
- Track and ensure timely processing of medication orders; Proficient in Microsoft Office
- Maintain PtCB National Certification
Inpatient Pharmacy Technician
Dayton Children’s Hospital
08.2012 - 02.2014
- Prepare pediatric IV dilutions and syringes
- Ensure proper medication storage and distribution for patients on 8 units
- Managed medication Pyxis units throughout the facility
- Prepare unit dose medications for in-patients
- Assisted in filling Emergency Department and discharge prescriptions
- Counseled patients on medications and possible interactions
- Maintain PtCB National Certification
Logistics Management Supervisor
Health Care Resolution Services, Wright Patterson AFB
07.2011 - 08.2012
- Manage a $72M pharmaceutical budget
- Ensure contract compliance with Primary Vendor purchases
- Oversaw medication return program
- Place and track daily orders; Lead the overhaul of supply management within three pharmacy locations saving $250K monthly
- Trouble shoot ordering system errors
- Research and make recommendations on product availability
- Coordinated direct and drop ship purchases
- Assisted 32 Military Guard/Reserve bases with supply orders and backorders
- Liaison between Primary Vendor and customer
- Assisted in management of daily warehouse operations
Staff Sergeant/Pharmacy Technician
United States Air Force, Wright Patterson AFB
03.2001 - 09.2007
- Assisted in filling over 125K prescriptions annually
- Counseled patients on medications and possible interactions
- Inventoried and managed $3.5M pharmaceutical account and $600K worth of medical supplies
- Serviced 120 Department of Defense pharmacy accounts
- Ordered and received pharmaceuticals through Defense Medical Logistics Supply Support (DMLSS)
- Maintained all required paperwork and inventories on the Narcotic medications
- Prepared IV medications for in-patients
- Ensured the accountability of all medical and computer equipment within the pharmacy as the Equipment Custodian
- Created and oversaw schedule of other technicians; Supervised and evaluated 10+ military personnel
- Managed department training to ensure everyone was in compliance with policies and procedures
- Trained employees for advancement into management and supervisory positions
- Prepared and executed employee evaluations
Staff Sergeant/Executive Assistant
Wright Patterson AFB Medical Group Command Section
10.2004 - 08.2006
- Organized calendar events/appointments for executive staff
- Managed performance reports for senior enlisted and commissioned medical staff
- Answered phones and directed calls; Liaison between Medical Group Commander and Base Commander; Stepped in as Protocol Officer in his/her absence
- Oversaw Awards and Decorations Program for Medical Center personnel
- Assisted in the Organization of Moral Building Base Activities directed by the Commander
- Lead group fitness programs and oversaw Fitness Evaluations
- Proficient in Microsoft Office (Work, Excel, and Power Point)
Education
Logistics & Supply Chain Management
Ivy Tech
New Castle, IN01.2019
Healthcare Management, Human Resources
Park University (Online)
Parkville, MO01.2013
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Efficient multi-tasker
- Staff management
Timeline
General Manager
Pacful
08.2021 - Current
Warehouse Supervisor
Advance Auto Distribution Center
12.2015 - 08.2021
Inventory Control/Shipping Team Leader
Solutions Staffing/Advance Auto Distribution Center
03.2015 - 12.2015
Data Entry/IV Pharmacy Technician
Innovative Pharmacy Solutions
02.2014 - 03.2015
Inpatient Pharmacy Technician
Dayton Children’s Hospital
08.2012 - 02.2014
Logistics Management Supervisor
Health Care Resolution Services, Wright Patterson AFB
07.2011 - 08.2012
Staff Sergeant/Executive Assistant
Wright Patterson AFB Medical Group Command Section
10.2004 - 08.2006
Staff Sergeant/Pharmacy Technician
United States Air Force, Wright Patterson AFB
03.2001 - 09.2007
Healthcare Management, Human Resources
Park University (Online)
Logistics & Supply Chain Management
Ivy Tech
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