Amber Hooker
Indianapolis,IN
Summary
Dedicated nursing professional seeking a Nursing Clinical Manager position in Home Health, committed to providing exemplary leadership within the nursing team. Strong advocate for interdisciplinary patient care, ensuring optimal patient outcomes while fostering staff competencies and compliance. Engages actively with the clinical team to enhance service delivery, aligning with the agency's mission and resources. Passionate about empowering patients through comprehensive health education and nursing care, ultimately enhancing wellness and quality of life.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Nurse (RN)
Summit Health
02.2024 - Current
- Home health care
- Admissions and SOC
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Demonstrate proficient skills using Oasis to admit, transfer, recertification, and discharge home health patients in regard to physician orders.
- Oversee clinical services and operations, reviews and assures excellent patient care is provided. Ensure clinical teams are in full compliance with appropriate local, state, federal, national accreditation body rules and regulations as well as agency policy and procedures are followed. Ensure workflow processes are timely and cost efficient.
RN, PSCH
NEURODIAGNOSTIC INSTITUTE
12.2019 - Current
- Psych Nurse
- All aspects of psych nursing working with the criminally insane - Maintain a calm unit with both patients and staff, develop group activities, de-escalation techniques, restraints, emergency responses.
- Enforces high patient care standards through regular tracking and monitoring of clinical outcomes. Responsible for meeting established clinical and service quality goals.
- Managed care from admission to discharge.
- Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with policies, regulations and laws applicable to the organization's business.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
RN, Rehabilitation Med-surg
COMMUNITY NORTH REHAB
10.2020 - 12.2020
- Med-Surg Nurse
- All aspects of bed-side nursing - Cath, dressing change, trach care, wound vac, tub feedings, IV, dialysis, admissions/discharges
- Monitors results of chart audits and assures that remedial action is taken. Identifies trends in audits and communicates results to the Director.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
RN, Rehabilitation Med
SURG LONG TERM CARE
07.2018 - 12.2019
- Med-Surg Nurse
- All aspects of bed-side nursing - Cath, dressing change, trach care, wound vac, tub feedings, hospice, IV, dialysis
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
RN
PROGRESSIVE CARDIAC CARE UNIT
01.2017 - 02.2018
- Cardiac care Nurse
Director Customer Satisfaction and Complaint
LIFELINE SCIENCES
02.2014 - 07.2014
- Implemented auditable procedures for customer care
- Developed and maintained standard operating procedures for customer complaint call centers
- Intervention in customer care to enhance wellness and happiness
Manager Customer Service/lab Tech
POLYMER TECHNOLOGY
06.2006 - 12.2013
- Developed and executed several clinical studies
- Troubleshoot customer complaints on medical device
- Obtain, process and evaluate blood lab levels
- Trained employees and customers on proper technique to achieve the best blood sample for tests
Education
ASSOCIATE DEGREE - RN NURSING
BRECKENRIDGE SCHOOL OF NURSING
Indianapolis, IN09.2006
ASSOCIATE DEGREE - CRIMINAL JUSTICE
KAPLAN UNIVERSITY
Indianapolis, IN06.2006
Skills
- Coordinate and supervise LPN's and HHAs in the delivery of patient care Maintain compliance with agency policy and procedures Follow Medicare and Medicaid regulations
- Worked under the supervision of a Registered Nurse in the OR, ER, Outpatient Surgery Clinic, Wound Clinic, OB, Especially Kids, Rehabilitation centers, Larue Carter with criminally insane, Hospice and various pediatric sites
- Home health care
- Performed Foley Catheter placement, ostomy pouch and stoma care, wound care/dressing changes, and medication/IV and pain medication administration
- Worked with high acuity cardiac patients with multiple peripheral IVs and PICC lines, JP drains, EG Tube placement, Vent and Suctioning, and application of TED hose/Sequential Compression Devices
- Case Management
- Employee Orientation
- Direct patient care
- Patient assessments
- Documentation and charting
- Care planning
- Staff supervision
Certification
- RN License
- CPR Certification
Timeline
Registered Nurse (RN)
Summit Health
02.2024 - Current
RN, Rehabilitation Med-surg
COMMUNITY NORTH REHAB
10.2020 - 12.2020
RN, PSCH
NEURODIAGNOSTIC INSTITUTE
12.2019 - Current
RN, Rehabilitation Med
SURG LONG TERM CARE
07.2018 - 12.2019
RN
PROGRESSIVE CARDIAC CARE UNIT
01.2017 - 02.2018
Director Customer Satisfaction and Complaint
LIFELINE SCIENCES
02.2014 - 07.2014
Manager Customer Service/lab Tech
POLYMER TECHNOLOGY
06.2006 - 12.2013
ASSOCIATE DEGREE - RN NURSING
BRECKENRIDGE SCHOOL OF NURSING
ASSOCIATE DEGREE - CRIMINAL JUSTICE
KAPLAN UNIVERSITY
Nursing Licenses
- RN
- Expires: October 2023
- State: IN
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