Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Amber Hopper

Laconia

Summary

Dynamic Case Management Coordinator at Harrison County Hospital with expertise in care coordination and patient advocacy. Proven ability to streamline discharge planning and enhance continuity of care, ensuring compliance with regulatory standards. Skilled in crisis intervention and problem-solving, fostering effective communication with patients and interdisciplinary teams to optimize health outcomes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Case Management Coordinator

Harrison County Hospital
Corydon
06.2024 - Current
  • Coordinated patient care plans with healthcare providers and interdisciplinary teams.
  • Managed referrals and appointments for patients across various departments.
  • Assisted patients in navigating insurance benefits and resources available.
  • Documented patient progress and updates in case management software.
  • Communicated effectively with patients to address concerns and gather information.
  • Participated in team meetings to discuss patient cases and strategies.
  • Ensured compliance with hospital policies and regulatory requirements in case management practices.
  • Assisted with crisis intervention when needed.
  • Streamlined discharge planning to create efficient, patient-oriented care strategies.
  • Advised families on available resources in the community that could benefit their loved ones.
  • Counseled and offered resources to individuals on personal issues, such as substance abuse or behavioral problems, that may be impacting their ability to manage their own care plan effectively.

RN Case Manager

Harrison County Hospital
Corydon
12.2023 - 06.2024
  • Coordinated patient care plans with interdisciplinary healthcare teams.
  • Assessed patient needs through comprehensive health evaluations.
  • Managed follow-up appointments and ensured continuity of care.
  • Educated patients and families about treatment options and resources.
  • Documented patient progress in electronic health records accurately.
  • Collaborated with insurance providers to facilitate authorizations.
  • Participated in case conferences to optimize care strategies for patients.
  • Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
  • Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.

Acute Care RN

Harrison County Hospital
Corydon
11.2019 - 12.2023
  • Delivered patient care in high-pressure acute settings.
  • Administered medications following hospital protocols and guidelines.
  • Collaborated with interdisciplinary teams to develop patient care plans.
  • Monitored vital signs and reported changes to physicians promptly.
  • Educated patients and families on post-discharge care instructions.
  • Assisted in emergency response situations with quick decision-making skills.

Rehabilitation Nurse

Southern Indiana Rehabilitation Hospital
New Albany
11.2010 - 11.2019
  • Assessed patient needs to develop personalized rehabilitation plans.
  • Monitored vital signs and reported changes to the healthcare team.
  • Educated patients and families on recovery processes and self-care techniques.
  • Collaborated with multidisciplinary teams to optimize patient care strategies.
  • Administered medications and managed treatment schedules for patients.
  • Documented patient progress in electronic health records accurately and timely.
  • Provided emotional support to patients during challenging rehabilitation phases.
  • Implemented safety protocols to maintain a secure healing environment.

Education

Associate of Science - Nursing

Ivy Tech
Sellersburg, IN

Skills

  • case management
  • patient advocacy
  • care coordination
  • crisis intervention
  • continuity of care
  • problem solving
  • emotional intelligence

Certification

  • Swing bed Certification March 2025

Accomplishments

  • Daisy Award 2023

References

References available upon request.

Timeline

Case Management Coordinator

Harrison County Hospital
06.2024 - Current

RN Case Manager

Harrison County Hospital
12.2023 - 06.2024

Acute Care RN

Harrison County Hospital
11.2019 - 12.2023

Rehabilitation Nurse

Southern Indiana Rehabilitation Hospital
11.2010 - 11.2019

Associate of Science - Nursing

Ivy Tech

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