Amber Kelly
Greenwood
Summary
Experienced professional known for optimizing processing workflows and managing high-volume workloads. Expertise in scheduling coordination and critical thinking enables effective fulfillment of production goals while enhancing overall operational efficiency.
Overview
28
28
years of professional experience
Work History
Items Processing Manager
Indiana Members Credit Union
Indianapolis
02.1998 - Current
- Streamlined processing workflows to enhance operational efficiency and reduce turnaround times.
- Established quality assurance protocols that improved overall accuracy in transaction processing activities.
- Mentored departmental team, boosting efficiency, success and morale among employees.
- Created production schedules to effectively fulfill production plans and meet process goals.
- Managed high-volume workloads effectively to meet strict deadlines, prioritizing tasks based on urgency and importance.
- Trained and mentored staff on best practices in processing operations and compliance standards.
Education
High School Diploma -
Doniphan High School
Doniphan, MO05.1993
Skills
- Customer follow-up
- Operations management
- Workflow management
- Scheduling coordination
- Team meetings
- Critical thinking
Timeline
Items Processing Manager
Indiana Members Credit Union
02.1998 - Current
High School Diploma -
Doniphan High School