Amber Nicholson
Newburgh
Summary
Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.
Overview
11
11
years of professional experience
Work History
Benefits Manager
Scion Healthcare
01.2025 - Current
- Managed employee benefits administration using HRIS systems for efficient record-keeping.
- Assisted in the development of benefits communication materials to enhance employee understanding.
- Supported open enrollment processes by coordinating information sessions and responding to inquiries.
- Conducted research on industry trends to recommend improvements in benefits offerings.
- Collaborated with vendors to ensure timely delivery of benefits services and resources.
- Analyzed employee feedback to identify areas for improvement in benefit programs.
Human Resources Manager
Scion Healthcare
10.2023 - 01.2025
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Supported onboarding procedures, ensuring a smooth transition for new hires.
- Coordinated employee training sessions to enhance workforce skills and compliance.
- Managed employee records, maintaining accuracy and confidentiality of information.
- Facilitated communication between management and staff regarding HR policies.
- Participated in performance review processes, gathering feedback from supervisors.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Organized and led staff orientation programs and training to promote collaboration.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Developed tailored training programs to enhance team skills and performance, addressing specific organizational needs.
Human Resources Operations Supervisor
Lifepoint Health
10.2020 - 10.2023
- Monitored employee performance metrics, providing feedback to supervisors for continuous improvement initiatives.
- Developed succession planning strategy to identify high-potential employees and prepare them for leadership positions within the organization.
- Served as a liaison between management and employees during company-wide initiatives, ensuring clear communication of expectations and objectives.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Organized and led staff orientation programs and training to promote collaboration.
- Created and implemented forward-thinking initiatives to improve employee engagement.
Project Manager
Kindred
02.2017 - 10.2020
- Developed project plans, schedules, and resource allocation strategies to optimize workflow.
- Implemented process improvements that enhanced operational efficiency and reduced costs.
- Established performance metrics to evaluate project success and drive continuous improvement initiatives.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Human Resource Associate
Kindred Healthcare Inc.
10.2014 - 02.2017
- Managed high-volume inbound calls, ensuring customer satisfaction and prompt issue resolution.
- Trained new representatives on call handling techniques and company policies, enhancing team performance.
- Developed training materials to facilitate continuous learning and skill development among team members.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Accurately entered and maintained data in multiple databases for streamlined record-keeping.
Education
Bullitt Central High School
Shepherdsville, KYSkills
- HIPAA compliance
- HRIS systems
- Vendor relationship management
- Benefits strategy development
- HR policies and procedures
- Training and mentoring
- Microsoft office proficiency
- Human resources operations
- Onboarding and orientation
- Staff management
- Training development
- Policy enforcement
- Succession planning
Timeline
Benefits Manager
Scion Healthcare
01.2025 - Current
Human Resources Manager
Scion Healthcare
10.2023 - 01.2025
Human Resources Operations Supervisor
Lifepoint Health
10.2020 - 10.2023
Project Manager
Kindred
02.2017 - 10.2020
Human Resource Associate
Kindred Healthcare Inc.
10.2014 - 02.2017
Bullitt Central High School
Similar Profiles
Tammy JustisTammy Justis
Registered Nurse House Supervisor at Scion Healthcare Cornerstone HospitalRegistered Nurse House Supervisor at Scion Healthcare Cornerstone Hospital
Neketha RobinsonNeketha Robinson
Certified Clinical Hemodialysis Technician at Kindred/Scion HealthcareCertified Clinical Hemodialysis Technician at Kindred/Scion Healthcare
Corrina Mae McCannCorrina Mae McCann
certified nurses aide at Scion Healthcare, kindred of Arlingtoncertified nurses aide at Scion Healthcare, kindred of Arlington
Judy VenneeJudy Vennee
Nuresing Assistant at Hudson Valley Health Care SystemsNuresing Assistant at Hudson Valley Health Care Systems
Jennifer ScarbroughJennifer Scarbrough
Assistant Preschool Coordinator at Owensboro Public SchoolsAssistant Preschool Coordinator at Owensboro Public Schools