Summary
Overview
Work History
Education
Skills
Timeline
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Ambika Gupta

Technical Program Manager
Gurgaon

Summary

IT professional having 9 years of industrial experience , 4 years of experience working as a Technical Program Manager (CSM certified) and 5 years of Experience as QA engineer liaising with technology and business leaders. Expert in agile project management methodologies.


Certification:

CSM

PMP certification training,

Google certifications: Communication within teams,managing resources across project teams, preventing scope creep,PMI training, agile project management.

Overview

10
10
years of professional experience

Work History

Technical Program Manager

Cars24 Pvt Ltd
01.2019 - Current

Technical Program Manager (April'20-Present)

  • Drove 5 successful product launches by coordinating with stakeholders, managing schedules, and mitigating risks.

(Projects worked on :C2B DealerApp,B2C India Consumer App, UAE Consumer App,Multi-geography refurbishment App/panel,Ops Sales/Admin panel)

  • Developed and followed agile project management plan,Facilitated agile ceremonies like sprint grooming,sprint planning, daily Scrum meetings, reviews, retrospectives, release planning, demos, prod deployment and testing.
  • Increased team efficiency by 45-50% with effective resource allocation, task prioritization, and workload balancing strategies.
  • Championed process improvements by introducing streamlined 3-4 workflows that increased productivity across teams.
  • Delivered 2 high-impact presentations (QOP/AOP/LRS) to stakeholders demonstrating sprint dashboards,program value, progress updates,program metric and strategic recommendations.
  • Ensured compliance with industry standards through rigorous ITGC audit, risk assessments, and corrective actions.


QA Lead (Jan'19- April'20)

  • Implemented automation tools like (Appium/selenium webdriver) to reduce manual testing efforts, increasing efficiency and accuracy.
  • Reduced product defects by 50% with thorough test planning, execution, reporting and developed an efficient defect management process. (Tool: JIRA)
  • Evaluated new tools and technologies in the industry, recommending upgrades when necessary for increased productivity.(Tools: Testrail/Zephyr/Browserstack)

QA Engineer

Paytm
06.2018 - 01.2019
  • Reduced product and prod defect rates by creating robust test cases and meticulously executing them.
  • Contributed to successful product launches through meticulous end-to-end testing of applications.
  • Assisted project managers in estimating resource requirements and timelines for QA efforts, ensuring alignment with project deadlines.

Senior Software Engineer

Actiance
02.2017 - 06.2018
  • Conducted thorough testing to identify and resolve bugs, ensuring optimal software performance.
  • Streamlined development workflows, increasing team efficiency and reducing time spent on repetitive tasks.

Programmer Analyst

Cognizant
01.2014 - 10.2015


 Ability to write test cases and test scenario, review, run and
generate test reports.
 Learned SDLC models, Quality Assurance, defect lifecycle and various types of testing during two months Training in Cognizant.

Education

Bachelor of Technology -

College of Engineering Roorkee
Roorkee
04.2001 -

High School Diploma -

Delhi Public School Ghaziabad
Ghaziabad
04.2001 -

Skills

Project Management

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Timeline

Technical Program Manager

Cars24 Pvt Ltd
01.2019 - Current

QA Engineer

Paytm
06.2018 - 01.2019

Senior Software Engineer

Actiance
02.2017 - 06.2018

Programmer Analyst

Cognizant
01.2014 - 10.2015

Bachelor of Technology -

College of Engineering Roorkee
04.2001 -

High School Diploma -

Delhi Public School Ghaziabad
04.2001 -
Ambika GuptaTechnical Program Manager