Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ambika Gupta

Technical Program Manager
Gurgaon

Summary

IT professional having 9 years of industrial experience , 4 years of experience working as a Technical Program Manager (CSM certified) and 5 years of Experience as QA engineer liaising with technology and business leaders. Expert in agile project management methodologies.

Certification:

CSM

PMP certification training,

Google certifications: Communication within teams,managing resources across project teams, preventing scope creep,PMI training, agile project management.

Overview

10
10
years of professional experience

Work History

Technical Program Manager

Cars24 Pvt Ltd
01.2019 - Current

Technical Program Manager (April'20-Present)

  • Drove 5 successful product launches by coordinating with stakeholders, managing schedules, and mitigating risks.

(Projects worked on :C2B DealerApp,B2C India Consumer App, UAE Consumer App,Multi-geography refurbishment App/panel,Ops Sales/Admin panel)

  • Developed and followed agile project management plan,Facilitated agile ceremonies like sprint grooming,sprint planning, daily Scrum meetings, reviews, retrospectives, release planning, demos, prod deployment and testing.
  • Increased team efficiency by 45-50% with effective resource allocation, task prioritization, and workload balancing strategies.
  • Championed process improvements by introducing streamlined 3-4 workflows that increased productivity across teams.
  • Delivered 2 high-impact presentations (QOP/AOP/LRS) to stakeholders demonstrating sprint dashboards,program value, progress updates,program metric and strategic recommendations.
  • Ensured compliance with industry standards through rigorous ITGC audit, risk assessments, and corrective actions.

QA Lead (Jan'19- April'20)

  • Implemented automation tools like (Appium/selenium webdriver) to reduce manual testing efforts, increasing efficiency and accuracy.
  • Reduced product defects by 50% with thorough test planning, execution, reporting and developed an efficient defect management process. (Tool: JIRA)
  • Evaluated new tools and technologies in the industry, recommending upgrades when necessary for increased productivity.(Tools: Testrail/Zephyr/Browserstack)

QA Engineer

Paytm
06.2018 - 01.2019
  • Reduced product and prod defect rates by creating robust test cases and meticulously executing them.
  • Contributed to successful product launches through meticulous end-to-end testing of applications.
  • Assisted project managers in estimating resource requirements and timelines for QA efforts, ensuring alignment with project deadlines.

Senior Software Engineer

Actiance
02.2017 - 06.2018
  • Conducted thorough testing to identify and resolve bugs, ensuring optimal software performance.
  • Streamlined development workflows, increasing team efficiency and reducing time spent on repetitive tasks.

Programmer Analyst

Cognizant
01.2014 - 10.2015


 Ability to write test cases and test scenario, review, run and
generate test reports.
 Learned SDLC models, Quality Assurance, defect lifecycle and various types of testing during two months Training in Cognizant.

Education

Bachelor of Technology -

College of Engineering Roorkee
Roorkee
04.2001 -

High School Diploma -

Delhi Public School Ghaziabad
Ghaziabad
04.2001 -

Skills

Project Management

Agile Methodologies

Project Leadership

Stakeholder Management

Software Development Lifecycle

Process Development

Gathering requirements

Resource Management

Continuous process improvements

Agile project management

Scrum Framework

Quality Assurance Testing

Test Automation

Software integration

Change Management

Dashboard creation

Scrum reports

Tracking performance metric

Risk management

QOP/AOP design

JIRA proficiency

Timeline

Technical Program Manager

Cars24 Pvt Ltd
01.2019 - Current

QA Engineer

Paytm
06.2018 - 01.2019

Senior Software Engineer

Actiance
02.2017 - 06.2018

Programmer Analyst

Cognizant
01.2014 - 10.2015

Bachelor of Technology -

College of Engineering Roorkee
04.2001 -

High School Diploma -

Delhi Public School Ghaziabad
04.2001 -
Ambika GuptaTechnical Program Manager