An operation and maintenance professional with a strong track record of managing data center projects for more than 9 years. A skilled communicator, effective problem solver, and team-oriented professional with a passion for growth. Proven track record of maintaining high standards of performance in the management of Data Center Operations. Experienced in the implementation of Service Level Agreements (SLA) and capacity management. A dedicated team leader with a focus on customer satisfaction and operational excellence.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Shift Manager
NTT Data
07.2025 - Current
Environmental Health and Safety
Maintain Safety PPEs and Follow LOTO (lockout/tag out)
Follow work permit process for all the activities performed at site.
Required testing and reporting is performed in accordance with local regulatory requirement.
Emergency Preparedness Response
Ensure trainings are attended by all the team members.
Perform Scenario drill and ensure all the team members are attended the drill.
Follow incident management process.
Preparation of incident report.
Maintenance Management
Ensure all assets are labelled and all details of assets are maintained in master asset database.
Execute the maintenance activity after CAB approval.
Follow Scope of service document for all critical equipment’s operation and maintenance.
Maintain vendor performance tracker and share feedback to managers.
Maintain spare part inventory and update the records timely.
Site Management
Preparation of various reports like Shift turnover, Daily, weekly and Monthly MIS, PUE, Power Utilization, Fuel Consumption, Uptime report, Incident reports and customer reports.
Monitoring of alarms as per threshold set and follow escalation and remediation.
BMS monitoring for any alarm and take necessary action.
Perform facility rounds and update the checklist and escalate for any observation.
Follow shift turnover policy and process for shift handing over and taking over.
PUE monitoring and take steps towards the improvement in discussion with Managers.
Monitoring of energy consumption for savings.
Ensure periodic housekeeping is performed in DC space as per schedule.
Prohibited combustible materials are removed from DC space, as well as chemicals and/or hazardous materials stored and disposed as per process.
Operations Management
Provide inputs to DC manager on customer reporting.
Provide inputs on capex and opex requirement to DC manager.
Provide inputs to DC manager on customer reporting and management reports.
Service Management
As per customer request, supporting customers for server mounting/ unmounting activity.
Implementation of customer requirement.
Risk Management
Prepare the SOP/EOP/MOP as per site requirement.
Ensure DC work rules are followed by vendors at site.
Report for near miss event and prepare the report.
Quality Management
Coordinate for internal, external and customer audits.
Feedback on SOP/EOP/MOP need to be shared for improvements.
Ensure training schedule is followed and attended by site team.
Adhere company policy and process.
Ensure ISO certifications maintained by company is compiled all the time.
Project management
Monitoring of site upgrade activities.
Provide inputs as per requirements.
Coordinate for testing and ensure live setup is not interrupted.
Data Center Operations Electrical Engineer
Hayat Communications
05.2024 - 07.2025
Perform and implement planned preventive maintenance activities for electrical equipment and systems.
Ensure effective communication and coordination with all stakeholders for efficient execution of maintenance activities.
Maintain and update records of BMS and electrical systems.
Conduct regular inspections and audits to ensure compliance with safety standards and regulations.
Manage the Data Center Operations, including incidents and change management.
Coordinate with vendors for electrical equipment maintenance and repair.
Ensure compliance with Service Level Agreements (SLA) and customer requirements.
Develop and implement strategies for capacity management and operation management.
Provide technical support and guidance to team members.
Responsible for spare and vendor management.
Responsible for capacity management and operation management.
Responsible for spare and vendor management.
Shift Lead - Data Center
Sify Infinite Spaces Limited
05.2023 - 05.2024
Responsible for managing shift operations and ensuring compliance with safety standards.
Coordinate with vendors for electrical equipment maintenance and repair.
Conduct regular inspections and audits to ensure compliance with safety standards and regulations.
Manage the Data Center Operations, including incidents and change management.
Ensure compliance with Service Level Agreements (SLA) and customer requirements.
Develop and implement strategies for capacity management and operation management.
Provide technical support and guidance to team members.
Responsible for spare and vendor management.
Responsible for capacity management and operation management.
Responsible for spare and vendor management.
Senior Engineer
OCS Group of India Pvt. Ltd.
11.2021 - 05.2023
Performed IST for various DC floors each of 4.8 MW.
Conducted IST for various systems such as UPS, HVAC, Diesel Generators, Fire Fighting System, BMS, Electrical Panels, etc.
Ensured compliance with safety standards and regulations.
Managed the Data Center Operations, including incidents and change management.
Coordinated with vendors for electrical equipment maintenance and repair.
Developed and implemented strategies for capacity management and operation management.
Provided technical support and guidance to team members.
Responsible for spare and vendor management.
Responsible for capacity management and operation management.
Responsible for spare and vendor management.
Electrical Supervisor - Data Center
Quess Corp Limited
11.2019 - 11.2021
Managed and operated an enterprise Data Center (Tier-3) of 44.8 MW.
Performed IST for various DC floors each of 4.8 MW.
Conducted IST for various systems such as UPS, HVAC, Diesel Generators, Fire Fighting System, BMS, Electrical Panels, etc.
Ensured compliance with safety standards and regulations.
Managed the Data Center Operations, including incidents and change management.
Coordinated with vendors for electrical equipment maintenance and repair.
Developed and implemented strategies for capacity management and operation management.
Provided technical support and guidance to team members.
Responsible for spare and vendor management.
Responsible for capacity management and operation management.
Responsible for spare and vendor management.
Team Lead - Data Center
Prism Service Property Solution Pvt Ltd.
07.2017 - 11.2020
Responsible for managing team operations and ensuring compliance with safety standards.
Coordinate with vendors for electrical equipment maintenance and repair.
Conduct regular inspections and audits to ensure compliance with safety standards and regulations.
Manage the Data Center Operations, including incidents and change management.
Ensure compliance with Service Level Agreements (SLA) and customer requirements.
Develop and implement strategies for capacity management and operation management.
Provide technical support and guidance to team members.
Responsible for spare and vendor management.
Responsible for capacity management and operation management.
Responsible for spare and vendor management.
MEP Supervisor
SEW Engineer Pvt. Ltd
10.2017 - 07.2018
Oversee the daily operations of MEP systems.
Ensure compliance with safety standards and regulations.
Coordinate with vendors for MEP equipment maintenance and repair.
Conduct regular inspections and audits to ensure compliance with safety standards and regulations.
Manage the Data Center Operations, including incidents and change management.
Ensure compliance with Service Level Agreements (SLA) and customer requirements.
Develop and implement strategies for capacity management and operation management.
Provide technical support and guidance to team members.
Responsible for spare and vendor management.
Responsible for capacity management and operation management.
Responsible for spare and vendor management.
Trainee Engineer – LV Switchgear panel Quality Control
Symatic Engineer Pvt. Ltd.
10.2015 - 06.2017
Conduct comprehensive electrical inspection related to the installation and commissioning of LV Switchgear panels.
Ensure compliance with safety standards and regulations.
Perform routine tests and inspections to ensure quality control.
Draft and update angle-line diagrams and schematics for electrical systems.
Coordinate with vendors for electrical equipment maintenance and repair.
Conduct regular inspections and audits to ensure compliance with safety standards and regulations.
Manage the Data Center Operations, including incidents and change management.
Ensure compliance with Service Level Agreements (SLA) and customer requirements.
Develop and implement strategies for capacity management and operation management.
Provide technical support and guidance to team members.
Responsible for spare and vendor management.
Responsible for capacity management and operation management.
Responsible for spare and vendor management.
Education
Bachelor of Electrical Engineering - Electrical Engineering
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