Ambily Prem
Radha Nivas (h), Thalacode P.O, Kochi
Summary
Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Account Manager
EYME Technologies Pvt Ltd
kochi
02.2022 - Current
- Developed and implemented strategies to acquire new accounts.
- Created and maintained relationships with clients, ensuring their satisfaction with products and services.
- Assisted in the development of annual budgets for each account.
- Conducted research to identify potential customers' needs and preferences.
- Provided weekly updates on key performance indicators to senior management.
- Collaborated with cross-functional teams from sales, marketing, finance, operations. To develop solutions tailored to customer needs.
- Identified opportunities for process improvement in order to increase efficiency and reduce costs.
Business Operations Analyst
EYME Technologies Pvt Ltd
kochi
11.2013 - Current
- Performed financial forecasting, budgeting, and reporting activities.
- Analyzed customer data to better understand customer needs and preferences.
- Assisted in the development of performance metrics and KPIs to measure operational effectiveness.
- Created detailed reports on operational processes and procedures.
- Developed training materials for new employees related to business operations processes.
- Participated in cross-functional teams to implement changes in business operations processes.
- Analyzed client business, operational and financial reports to determine appropriate services, customize solutions and plan and forecast future outcomes.
- Determined key performance indicators for profitability and operating efficiency.
- Reporting of KPI's and data analysis
Education
PGDM (Logistics & Finance) -
DCSMAT Business School, AICTE and AIU
Skills
- Data Analysis
- Good knowledge in MS Office
- Essentials/Mercury/My Business/Dynamics/MDM
- Business Needs Analysis
- Project Management
- Power BI
- Alteryx
- Account LENS
- Dashboard creation
Personal Information
- Passport Number: L6101990
- Date of Birth: 11/04/1991
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Malayalam
- Hindi
Certification
- IFRS(ACCA)
- AI, Business & Future of work
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Tamil
Beginner (A1)
A1
References
References available upon request.
Timeline
Senior Account Manager
EYME Technologies Pvt Ltd
02.2022 - Current
Business Operations Analyst
EYME Technologies Pvt Ltd
11.2013 - Current
- IFRS(ACCA)
- AI, Business & Future of work
PGDM (Logistics & Finance) -
DCSMAT Business School, AICTE and AIU
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