Sales Associate
Kohl's
11.2025 - 01.2026
- Assisted customers in selecting merchandise, enhancing their shopping experience.
- Maintained accurate inventory levels through regular stock checks and organization.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Collaborated with team members to create visually appealing product displays.
- Learned company policies and procedures to provide knowledgeable support to customers.
- Adapted quickly to changing sales strategies and seasonal merchandise trends.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.