AMEEN MOHAMMED JAMEEL
Bangalore,Karnataka
Summary
To succeed in an environment of growth and excellence and earn a job that provides me job satisfaction and self-development and helps me achieve personal as well as organizational goals Collaborative professional applies material science, fluid dynamics and kinematics to design and develop mechanical systems. Familiar with CNC machining, rapid prototyping and other manufacturing processes. Skilled in troubleshooting and problem-solving.
Overview
11
11
years of professional experience
2
2
Certifications
1
1
Language
Work History
Sr Service Delivery Engineer
Sabre Travel Technologies Pvt. Ltd
Bangalore
02.2022 - 07.2023
Contributor Application system analyst
Sabre Travel Technologies Pvt. Ltd
Bangalore
11.2015 - 02.2022
- My day-to-day job involves following product activations, starting from kick-off to end-to-end testing, system set up and user/customer acceptance test support till final PRODUCTION implementation
- GDS Air Connectivity: Worked with more than 20+ GDS (Global Distribution System) Air connectivity products, involved in their setup, maintenance, and troubleshooting
- PNR SSR and SSR SSCI Activation functions involve configuring and enabling these services for customers
- Reverse host GDS activation and troubleshoot the Electronic Ticketing EDIFACT messages
- Enabling the electronic ticketing functionality for BSP (Billing and settlement plan) and direct ticket testing
- Troubleshooting the Teletype messages and PNR (Passenger Name Record) related issues
- Identifying and troubleshooting issues that arise during the product activation process and reporting them to the respective teams for resolution
- Supporting the Ticketing tables backup during TSTS and CERT system recreate to ensure data integrity and continuity
- Hands-on experience working with various tools including SNOW (ServiceNow), Jira (issue tracking software), and Sabre internal POS (Point of Sale) systems such as Sabre RED, Interact, and Native applications
- Involved in end-to-end project management for the PNRGOV (PNR Government) implementation, likely overseeing the implementation process and ensuring its completion
- Maintaining a repository of each issue for future reference
- Allocation of the projects to teammates, regularly reviewing the progress of each project, making necessary adjustments if facing any difficulties and providing additional support
- Experience working with interline electronic ticketing (IET) and 3rd party ground handling, likely related to coordinating services provided by external companies
- Support during major CSS migrations or de-migrations for activation products of specific airlines (AI, AZ, PX, EY)
- VCR Streaming Activation: Activate VCR streaming services, specifically Intel Exchange and Direct MQ, likely to share or exchange information
- Conducting training for new team members
- Preparing process documents for each product
- My low fare Travels: Working for IGATE back office |, Air Ticketing and Reservation Executive
02.2014 - 11.2015
- Booking Air Ticket As per the schedule of customers
- Handling corporate clients
- Using Sabre & Amadeus software and other online engines for the process of ticket
- Planned, prepared, and cost itineraries (travel plans) for clients
- Made travel accommodation and related booking
- Maintaining Accounts as per Sale Target
- Suggestion for Accommodation & car rentals for travelers
Air Ticketing and Reservation Executive
Global Lines Travel and Tourism
Buraida
03.2012 - 11.2013
- Booking Air Ticket As per the schedule of customers
- Regularly interacted with the client to plan according to their preferences
- Discussed with client requirements and advice on the suitable option
- Using Saber & Amadeus software and other online engines for the process of ticket
- Provide accurate gate, flight arrival and departure information, as well as answer general inquiries
- Planned prepared and cost itineraries (travel plans) for clients.
Education
MBA - Travel and Tourism
Bangalore University
BBM - Finance
Kuoni Academy
IATA - undefined
Skills
Computer and technical skillsundefined
Certification
Sabre travel network. (International certified).
Additional Information
- Awards and recognitions: Sabre Certificate of Appreciation: , Pat on the Back Award The Employee of Quarter Award.
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
Affiliations
- International Association of Administrative Professionals
Timeline
Sr Service Delivery Engineer
Sabre Travel Technologies Pvt. Ltd
02.2022 - 07.2023
Contributor Application system analyst
Sabre Travel Technologies Pvt. Ltd
11.2015 - 02.2022
02.2014 - 11.2015
Air Ticketing and Reservation Executive
Global Lines Travel and Tourism
03.2012 - 11.2013
MBA - Travel and Tourism
Bangalore University
BBM - Finance
Kuoni Academy
IATA - undefined
Similar Profiles
Susheel SharmaSusheel Sharma
Sr. Project Manager (Client Services) at Sabre Travel Technologies Pvt. LtdSr. Project Manager (Client Services) at Sabre Travel Technologies Pvt. Ltd
CHETNA WARVADKARCHETNA WARVADKAR
Supervisor at Sabre Travel Technologies Pvt. Ltd.Supervisor at Sabre Travel Technologies Pvt. Ltd.
Amit PrasadAmit Prasad
Sr. SRE Manager at Sabre Travel Technologies Pvt. LtdSr. SRE Manager at Sabre Travel Technologies Pvt. Ltd
Akshat ShubhamAkshat Shubham
BI Professional at The Art of Living TrustBI Professional at The Art of Living Trust
Abhishek MAbhishek M
Sports Event Organizer at The Sports ForumSports Event Organizer at The Sports Forum