Ameen Pasha Shaik
Senior Retail Sales Officer-Senior Executive
Hyderabad
Summary
Reliable and upbeat Senior Retail Sales Officer successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Senior Retail Sales Officer-Senior Executive
Titan Company Limited-Tanishq
Hyderabad
08.2011 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Maintained clean sales floor and straightened and faced merchandise.
- Increased sales and customer satisfaction through personalized servicing.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Used POS system to process sales, returns, online orders and gift card activations.
- As a key account manager, Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Bachelor of Arts - Commerce
Mahatma Gandhi Kashi Vidyapeeth
06.2007 - 05.2010
Skills
Retail sales professional
Product promotions
Sales expertise
Store opening and closing
Microsoft applications proficiency
Sales trends
Point of sale operation
Product and service sales
Teamwork and Collaboration
Active Listening
Self-Motivated
Customer Relationship Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Retail Sales Officer-Senior Executive
Titan Company Limited-Tanishq
08.2011 - Current
Bachelor of Arts - Commerce
Mahatma Gandhi Kashi Vidyapeeth
06.2007 - 05.2010