Ameera Jackson
Richmond
Summary
Dynamic and results-driven Shift Supervisor at Wendy's with a proven track record in staff management and employee training. Skilled in cash handling and inventory control, I enhanced team productivity and operational efficiency while fostering a safe work environment. Committed to delivering exceptional customer service and optimizing workflow during peak hours.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Wendy's
03.2025 - 09.2025
- Assisted in daily operations to ensure smooth workflow and adherence to company standards.
- Monitored team performance, providing feedback to enhance productivity and efficiency.
- Trained new employees on safety protocols and operational procedures.
Front of House Employee
Chick-fil-A
09.2024 - 10.2024
- Greeted customers promptly, ensuring a friendly and welcoming atmosphere.
- Assisted in maintaining cleanliness and organization of dining areas.
- Collaborated with team members to ensure smooth restaurant operations.
Shift Leader
Dairy Queen
04.2022 - 07.2024
- Supervised team members during shifts to ensure efficient service and adherence to operational standards.
- Trained new employees on food preparation, customer service protocols, and safety procedures.
- Managed inventory levels, placing orders to maintain stock availability and minimize waste.
Crew Member
Bakers Drive Thru
09.2021 - 04.2022
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Assisted in maintaining cleanliness and organization of work areas to ensure compliance with safety standards.
- Collaborated with team members to optimize workflow during peak hours.
Crew Member
McDonald's
06.2021 - 09.2021
- Engaged customers with product knowledge, driving upselling opportunities through effective communication skills.
- Monitored inventory levels and restocked supplies as needed, ensuring preparedness for high-demand periods.
- Worked front counter, drive-thru and other areas.
Education
John W. North High School
Riverside, CA05.2023
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Inventory control and record keeping
Timeline
Shift Supervisor
Wendy's
03.2025 - 09.2025
Front of House Employee
Chick-fil-A
09.2024 - 10.2024
Shift Leader
Dairy Queen
04.2022 - 07.2024
Crew Member
Bakers Drive Thru
09.2021 - 04.2022
Crew Member
McDonald's
06.2021 - 09.2021
John W. North High School
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