Ameet Desai

• Prepare and review export documentation for vessel shipments and settlements.
• Validate data integrity and accuracy in commercial invoice documents.
• Collaborated with loading facilities, freight forwarders, and vendors.
• Facilitate on-time export shipment processing.
• Monitor accounts payable and accounts receivable to ensure vessel transaction payments are made on a timely basis.
• Logistics coordination and ensuring timely delivery of goods to meet operational needs.
• Monitoring inventory management to prevent overstocking or stockouts, and further report the status of the stock to the management on a monthly basis.
• Order processing, creating, and managing purchase orders to acquire necessary goods and services.
• Negotiated terms, prices, and delivery schedules for optimal deals.
• Collaborated with multiple departments to grasp and fulfill their requirements.

• Trained and qualified in auditing management systems, such as LA for ISO 9001 and LA for ISO 20001 (Quality, Environment, OH&S, ISMS, etc.).
• Aid in defining internal audit scope and planning.
• Provide support and conduct audits (Internal audits, Customer audits, Third Parties).
• Communicate with a variety of stakeholders across the company and liaise with external auditors, consultants, and certification bodies for completion of audits and assessments.
• Collaborated with other departments to ensure timely completion of NCs within the stipulated time period.
• Conduct follow-up audits and closure verifications.
• Support the development of policies, programs, and management systems based on various audit standards and organization's requirements.
• Ensure compliance and governance to the organizational management systems.
• Solely handle the DMS system and impart training on the document control framework of the organization.
• Review the organization's documents (policies, procedures, processes, workflow, etc.) to ensure they are up to date and reflect best practices.
• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Job Profile: February 2019 to October 2020.

• Ensure the performance of the scope of work in accordance with the requirements of each program mandate and/or as per any process requirements.
• Managing four internal processes and includes coordination with various teams, with a strength comprising of 45 members, along with other multiple activities defined under the PSI program.
• Developed and implemented process improvement initiatives to increase efficiency and accuracy.
• Responsible for internal/external quality of multiple processes and required to work as per the required time zone.
• Handling Key Accounts Management for selective and VIP clients.
• Monitoring, coaching, and counseling team members with timely feedback once the quality checks are performed.
• Need to accomplish the job within the framework of the BV Quality Assurance System, BV HSE requirements, the Code of Ethics, and the BV Group policy.
• Assist in the review and closure of audit findings and recommend corrective actions, including follow-up on the action plan wherever required.
• Scrutinize and investigate the errors/complaints received, developing solutions and making recommendations to the management.
• Main focus on enhancing the competency level of team members.
• Conducted regular reviews of current processes to identify opportunities for improvement or development.
• Preparing training material and providing inputs to management for procedure amendments; preparing SOPs in alignment with business counterparts and the Quality Team, when required.
• Perform any other operational duties as per organizational requirements, and extend support as and when needed.

Preceding Job Profile: July 2015 to January 2019.

• Handled a team of 15 members, along with various processes and multiple activities, under the PSI program.
• Managed day-to-day planning and operational activities for the team.
• Maximize productivity and control high volumes with appropriate and equal allocation of work within the team.
• Monitoring, coaching, and providing timely feedback to team members. Also, supervising their daily activities and mentoring new entrants.
• Perform quality checks, prepare quality monitoring reports of team members, and also conduct refresher trainings on a quarterly basis.
• To prepare monthly production, error, and EWC reports of the team.
• To conduct weekly hurdles and monthly meetings to discuss team.
• Productivity and individual errors incurred by the team members, and also propose corrective and preventive actions to avoid such mistakes in the future.
• Work closely with the team to understand their problems and address them effectively.
• To act as the communicator between team members and management by sharing all relevant information and highlighting areas for improvement within the team.
• To ensure close contact, satisfactory cooperation, and proper coordination with other Bureau Veritas offices (internal departments, Physical Inspection Centre, Liaisoning Offices, etc.).
• Conduct interviews and filter candidates for various processes of the PSI program.
• Perform any other operational duties as and when required by the management.
• Continuous learning of new processes and suggesting improvements in existing processes, if required.

Job Profile: Trade Coordinator - March 2013 to June 2015

• Attending overseas phone calls, escalation calls received from internal and external clients.
• Follow up on all urgent requests received via emails on a daily basis from BV Offices and internal customers, and ensure to prioritize and reply within an acceptable time limit.
• Accomplish Yearly Performance Appraisals for the Team.
• Sending weekly reports to key customers for file status.
• Quick settlement of claims arising from exporters and importers in cooperation with the Contracts Manager, Operations Manager.
• Resolved discrepancies between customer orders, invoices, and shipment documents.
• Forward adequate instructions and updates received from Head office/ Liaisoning Offices, and accordingly guide all staff members of the internal team in order to fulfill their functions properly.
• Undergone training for Lean Management.
• Managed and successfully migrated three processes since 2012.

Previous Profile: Contract Officer (July 2011 to February 2013)

• Input of final document details into internal tools.
• In case of any discrepancies in the final documents, inform the Regional Centre and respective LOs accordingly.
• Verification of final documents against inspection results, importer's order/pro-forma invoice, if required.
• Raise, correct discrepancies for files processed, and input all necessary data for the follow-up. Also, forward request to the respective Contract Coordinators and Liaisoning Offices accordingly.
• Forwarding PSI files to other internal team and Commercial Experts within an acceptable time limit.
• Validation and transfer of the Report of Findings (ROF) data to respective Liaisoning Offices.
• Proposal of improvements in daily routines and general functions.
• Quality checks of PSI files on a daily basis, within the stipulated time limit.
• Perform any other operational duties as and when required by the management
• Act as a backup and handle various contracts, along with the team, in the absence of the Team Leader.

Job Profile:

• Responsible for preparing necessary price quotes for Exports and Local orders on specially designed ERP Program.
• Assist in preparing pre- and post-shipment export documents like Commercial Invoice, Packing List, COO, BRC, and other relevant documents required as per the order.
• Maintain Master Register in MS-Excel in regards to all export shipments.
• Filing of rebate application letters with Central Excise.
• Facilitated digital transformation of DEPB, FMS, and FPS scheme applications
• Performed visits to the Central Excise office for rebate follow-ups
• Coordinate with bank, CHA, and transporters, respectively, in regards to payment advice, documents, and delivery of goods.
• Basic knowledge of Advance Licenses & DFIA Scheme.

Job Profile:

• Preparing, punching, and finalizing local and outstation orders.
• Liaised with warehouse staff and transporters to ensure timely deliveries
• Ensure prompt monitoring and tracking of document and goods deliveries to clients
• Preparing invoice, packing list, and other documents for export orders.
• Coordinate with ECGC in regards to check the status of overseas buyer.
• Other duties include preparing credit notes, checking accounts, and tracking payment status of clients.

Job Profile:

• Tele-marketing for Export Shipments - LCL & FCL.
• Negotiate Freight Rates with Shipping Lines.
• Facilitate coordination with clients and interdepartmental teams for goods stuffing, carting, and movement of containers.
• Maintain marketing activity reports and provide updates to the Director on a weekly basis.
• Maintaining records of export shipments.

Job Profile:

A) J2D MIGRATIONS Team - Transferred since March 2007.

• Working with J2D MIGRATIONS Team for a Telecommunication process called 02.
• Meet customer expectations within the shortest possible time without compromising on quality.
• Work Allocation.
• Quality Checks.
• Interacting with Clients in the U.K.

B) Previous Profile:

• Worked in SME - Corporate Team.
• Monitoring and Maintaining Team Performance.
• Quality Reports.
• Training new recruits on various processes handled by E-funds.
• People Management in the absence of TL and TC.