Ameya Kulkarni
Thane
Summary
Results-driven Senior Operations Manager with 10+ years of experience leading cross-functional teams to achieve organizational goals. Proven track record in driving process improvements, reducing costs, and optimizing operational efficiency.
Overview
12
12
years of professional experience
Work History
Regional Operations Manager
Birla Open Minds
04.2024 - Current
- Meeting student enrollment targets through various strategies such as admissions counselor training, workshops, and partnerships
- Recovering royalty dues from schools within the assigned region within specified timelines
- Conducting Annual Quality Audits across all schools
- Providing operational updates to the reporting manager on a monthly basis
- Tracking legal documents and updates for all schools
- Ensuring training sessions at schools are conducted as scheduled and maintaining follow-up reports
- Monitoring curriculum dispatches according to academic calendars
- Addressing partner queries and concerns in a timely and amicable manner
- Ensuring adherence to Standard Operating Procedures (SOPs) and policies at all schools
- Coordinating with vendors for procurement and logistics as per requirements
- Collaborating with various departments at the headquarters for smooth school operations
- Managing orders and payments for student and school kits, ensuring quality and consistency
- Overseeing the setup of new schools, coordinating with different departments while maintaining SOPs and timelines according to guidelines
- Overall, the School Operations Manager plays a crucial role in managing various operational aspects of schools within the assigned region to ensure efficiency, compliance, and quality standards are met.
Senior Operations Manager
Orchids The International School
03.2022 - 03.2024
- .Finalising monthly canteen food menu with canteen committee
- Resolving transport queries of the parents
- Organising Event management like Annual day, Sports day etc
- Taking school rounds to check on hygiene and maintenance
- Negotiating with vendors on bills
- Coordinating with principal's to understand their upcoming requirement
- Working on weekly admission targets
- Closing on the admissions
- Spearheaded lean process improvement initiatives resulting in 20% cost reduction and increased efficiency
- Led cross-functional teams to implement new software system, improving customer service
- Managed budget, consistently meeting financial targets and exceeding business objectives
- Mentored and developed team members, increasing employee engagement and departmental productivity
- Keeping track on AMCs with vendors
- Submitting bills on time after negotiations.
Sr. Sales Manager
Acquest Properties
02.2021 - 12.2021
- Team Leadership: Oversee a team of sales agents, providing training, support, and motivation to achieve sales targets.
- Sales Strategy Development: Create and implement effective sales strategies to attract potential buyers and increase market share.
- Client Relationship Management: Build and maintain relationships with clients, understanding their needs and providing tailored property solutions.
- Market Analysis: Conduct market research to identify trends, competitor activities, and potential opportunities for growth.
- Sales Forecasting: Analyze sales data and trends to project future sales and set realistic targets for the team.
- Performance Monitoring: Track team performance and individual sales metrics, offering feedback and coaching as needed.
- Negotiation: Lead negotiations with clients and ensure successful closings of property sales.
- Collaboration: Work with marketing teams to develop promotional materials and campaigns that effectively reach target audiences.
- Compliance: Ensure all sales activities comply with relevant laws and regulations in the real estate sector.
- Leadership Skills: Ability to inspire and manage a team effectively.
- Sales Expertise: Strong background in sales techniques and strategies, especially in real estate.
- Communication Skills: Excellent verbal and written communication skills for client interaction and team collaboration.
- Analytical Skills: Ability to analyze data and market trends to inform decision-making.
- Negotiation Skills: Strong negotiation skills to secure favorable terms for the company and clients.
- Customer Service Orientation: A focus on client satisfaction to foster long-term relationships.
- Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Sr. Sales Manager
Satyam Ford
01.2017 - 12.2020
- Sales Management: Oversee the sales team, set sales targets, and develop strategies to meet or exceed those targets.
- Customer Engagement: Ensure excellent customer service by training staff on best practices for engaging with customers and addressing their needs.
- Staff Training: Recruit, train, and mentor sales staff, providing ongoing coaching to improve their sales techniques and product knowledge.
- Inventory Management: Monitor inventory levels, coordinate with suppliers, and ensure that the showroom is well-stocked with relevant products.
- Visual Merchandising: Collaborate with marketing and merchandising teams to create an appealing showroom layout that highlights key products.
- Reporting and Analysis: Analyze sales data, track performance metrics, and prepare reports for upper management to identify trends and areas for improvement.
- Promotions and Events: Plan and execute promotional events to drive traffic to the showroom and boost sales.
- Conflict Resolution: Address customer complaints and resolve issues to maintain customer satisfaction and loyalty.
- Budget Management: Oversee the showroom budget, including expenses related to staffing, inventory, and marketing initiatives.
- Collaboration: Work closely with other departments, such as marketing and finance, to ensure alignment on goals and strategies
Senior sales manager
Ranault - Gennext Motors
01.2013 - 01.2017
- Team Leadership: Lead and mentor a team of sales representatives, ensuring they meet individual and collective sales targets.
- Sales Strategy Development: Develop and implement effective sales strategies to maximize revenue and enhance customer experience.
- Customer Relationship Management: Foster strong relationships with customers, addressing their needs and ensuring high levels of satisfaction.
- Performance Analysis: Monitor sales performance metrics, analyze trends, and adjust strategies to improve results.
- Inventory Management: Collaborate with management to ensure optimal stock levels and make recommendations based on sales trends.
- Market Research: Stay informed about industry trends, competitor activities, and customer preferences to inform sales strategies.
- Sales Forecasting: Prepare accurate sales forecasts and budgets to guide operational planning.
- Training and Development: Provide training and ongoing support to sales staff, ensuring they are knowledgeable about products and sales techniques.
- Negotiation: Negotiate pricing and financing options with customers to close deals effectively.
- Reporting: Prepare and present sales reports to upper management, highlighting performance, challenges, and opportunities.
Education
Bachelor's in Business Administration -
Bharatiya Shiksha Parishad
01.2012
Skills
- Problem-solving skills
- The ability to work in a team
- A strong work ethic
- Analytical and quantitative skills
- Communication skills
- Leadership qualities
Languages
English
Hindi
Marathi
Hobbies and Interests
- Gym
- Cycling
Personal Information
- Date of Birth: 09/15/1992
- Nationality: Indian
- Marital Status: Married
Timeline
Regional Operations Manager
Birla Open Minds
04.2024 - Current
Senior Operations Manager
Orchids The International School
03.2022 - 03.2024
Sr. Sales Manager
Acquest Properties
02.2021 - 12.2021
Sr. Sales Manager
Satyam Ford
01.2017 - 12.2020
Senior sales manager
Ranault - Gennext Motors
01.2013 - 01.2017
Bachelor's in Business Administration -
Bharatiya Shiksha Parishad
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