Ameya Vikrama
Program Manager - Organizational Development
Delhi,DL
Summary
Program management professional with a strong record of building functions from the ground up, leading cross-border teams, and delivering measurable outcomes. Skilled in strategic planning, stakeholder management, and process optimization, with proven success in accelerating hiring, implementing DEI&B initiatives, and driving operational efficiency. Recognized for adaptability, problem-solving, and fostering collaboration to align initiatives with organizational goals.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Program Manager - Organizational Development
StratEx
07.2023 - 07.2025
- Led HR and Operations for an NDIS provider in Australia, managing cross-functional teams to deliver strategic projects on time and within budget for scaling start-ups.
- Oversaw end-to-end talent acquisition, workforce planning, training, quality assurance, stakeholder engagement, and process improvement—achieving cost savings of approximately AUD $200,000 annually.
- Digitally transformed HR and Operations functions across Australia and India, ensuring compliance with local data privacy regulations.
- Managed workplace incidents and claim resolutions under NDIS, ensuring full compliance, and implementing proactive safety measures.
- Coordinated client audits to ensure service quality, contractual compliance, and high satisfaction, strengthening long-term relationships.
- Leveraged technology for real-time tracking, reporting, and collaboration, and set performance goals with ongoing coaching to drive results.
Recruiter/Reporting Analyst
PeopleScout
04.2021 - 07.2023
- Promoted in 9 months (the fastest in team history) and twice awarded Employee of the Quarter in a 40-member team; selected to mentor global colleagues in the DEI&B program.
- Led recruitment operations for top ANZ manufacturing and FMCG clients, managing 8 offshore recruiters and 2 pre-employment specialists; achieved 95%+ SLA adherence, and filled roles 20% faster than client targets.
- Implemented a centralized reporting framework for a 15-member team (onshore and offshore), delivering DOMO dashboards and Excel insights that reduced reporting turnaround by 40%.
- Optimized talent acquisition processes through SOP creation, SLA tracking, and best-practice adoption; trained and coached new hires, improving onboarding efficiency by 30%, and boosting the offer-to-acceptance ratio to 90%.
Talent Acquisition Coordinator
ITAA
03.2020 - 04.2021
- Delivered multi-million-dollar contract placements with top-tier federal government clients and Fortune 500 companies, specializing in niche, and security-cleared talent.
- Completed AIHR certification in Talent Acquisition & DEI&B; led end-to-end IT/Non-IT recruitment, leveraging headhunting, market mapping, and social media strategies to fill critical roles.
HR Generalist
AppyFactor
02.2019 - 03.2020
- Joined as the first HR hire and built the function from the ground up, introducing the company’s first performance review program, HR policies, and employee manuals.
- Designed and executed end-to-end recruitment and onboarding strategies, including a B2B marketplace hiring model that cut time-to-hire and costs significantly.
- Established foundational processes for employee lifecycle management, contracts, and policy interpretation, serving as the key liaison between management and staff.
Education
Bachelors of Engineering - Telecommunications
V.T.U
Bengaluru, India 04.2001 -
Skills
Flowchart creation using Lucid, Mermaid AI, and Visio
Skilled in data interpretation
Skilled in creating visual reports using PowerBI and Tableau
Power Apps automation
HRIS: PageUp, Workday, SAP SuccessFactors, MYP, BrightHR, Zoho
ATS: SEEK, JobAdder, Zoho, PageUp, SAP SuccessFactors, Workday, Affinix, Bullhorn, Hirey
Background checks: CV Check, XRef, Referoo, VINCI
Project management tools: Mondaycom, JIRA, MYP
Payroll Software tools: Xero, Genius
Experience in managing testing processes using TestGorilla and Top Coder
Experience with HR interview platforms like HR Connect and ModernHire
Certification
Talent Acquisition Specialist, AIHR
Timeline
Program Manager - Organizational Development
StratEx
07.2023 - 07.2025
Recruiter/Reporting Analyst
PeopleScout
04.2021 - 07.2023
Talent Acquisition Coordinator
ITAA
03.2020 - 04.2021
HR Generalist
AppyFactor
02.2019 - 03.2020
Bachelors of Engineering - Telecommunications
V.T.U
04.2001 -