AMICUS JOY
CASHIER
Idukki
Summary
Proven track record in enhancing customer satisfaction and streamlining payment transactions at Aroma Hairoil and Ayurvedic. Skilled in cash handling and customer service, demonstrating exceptional time management and problem-solving abilities. Achieved accurate cash drawer maintenance, fostering repeat business through relationship building.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
CASHIER
AROMA HAIROIL AND AYURVEDIC
IDUKKI,KERALA
02.2021 - 01.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Receptionist
GREEN ROYAL SPICES GARDEN
IDUKKI,KERALA
12.2019 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
No Degree - COMPUTER SOFTWARE ENGINEERING
GPTC NEDUMKANDAM
IDUKKI 03.2016 - 05.2019
High School Diploma -
TECHNICAL HIGHSCHOOL
ADIMALI 03.2010 - 03.2013
Skills
Customer Service
Cash Handling
Customer Assistance
Payment Processing
Payment Collection
Time management skills
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Interests
READING
MUSIC
MOVIES
Timeline
CASHIER
AROMA HAIROIL AND AYURVEDIC
02.2021 - 01.2024
Receptionist
GREEN ROYAL SPICES GARDEN
12.2019 - 01.2021
No Degree - COMPUTER SOFTWARE ENGINEERING
GPTC NEDUMKANDAM
03.2016 - 05.2019
High School Diploma -
TECHNICAL HIGHSCHOOL
03.2010 - 03.2013