Amil Mahajan
Amritsar
Summary
Accomplished Deputy Branch Manager at Punjab National Bank, adept in Branch Operations Management and Relationship Building, significantly expanded customer base through strategic marketing and cross-selling. Expert in financial controls and team leadership, demonstrated by streamlining reporting processes and enhancing client satisfaction. Skilled in multitasking and team management, consistently exceeded sales revenue targets.
Overview
11
11
years of professional experience
Work History
Deputy Branch Manager
Punjab National Bank
2016.05 - Current
- Managed cross-selling initiatives that expanded existing customer relationships while bringing onboard new clientele, contributing to the overall growth of the branch.
- Coordinated with other departments to resolve customer complaints promptly, enhancing overall client experience.
- Developed and executed marketing plans for product promotion, resulting in an increase in sales revenue.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Developed strategic plans for day-to-day financial operations.
- Submitted loan applications to underwriter for verification and recommendation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Systems Engineer
Tata Consultancy Services
2013.08 - 2015.10
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Completed software updates and assessed security patches for optimized computer use.
- Evaluated new tools and technologies for possible integration into existing infrastructure environments.
- Analyzed system requirements, developing tailored solutions that met or exceeded client expectations.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
Education
Bachelor of Technology - Electronics And Communication
Guru Nanak Dev University
Amritsar, India06.2013
Skills
- Branch Operations Management
- Relationship building and management
- Bottom Line LoanMaster Loan Servicing
- Training and mentoring
- Team Management
- Compliance knowledge
- Multitasking Abilities
- Strong team-builder
Timeline
Deputy Branch Manager
Punjab National Bank
2016.05 - Current
Systems Engineer
Tata Consultancy Services
2013.08 - 2015.10
Bachelor of Technology - Electronics And Communication
Guru Nanak Dev University
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