Dedicated retail professional with expertise in customer service, sales techniques, and product knowledge. Committed to enhancing the shopping experience and fostering customer loyalty through effective communication and teamwork.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Greenlands
Mumbai
12.2024 - 03.2026
Assisted customers in selecting products and addressing inquiries to enhance shopping experience.
Greeted customers and provided assistance in locating requested items, contributing to increased customer satisfaction.
Provided product knowledge and recommendations to customers effectively.
Provided product information and answered customer questions.
Resolved customer complaints professionally to maintain positive shopping environment.
Maintained store organization and cleanliness to enhance customer experience.
Stocked shelves and arranged merchandise for optimal visibility.
Operated cash register and processed transactions efficiently.
Participated in training sessions to improve sales techniques and product knowledge.
Salesperson
SA Hardware
Mumbai
10.2023 - 12.2024
Assisted customers in selecting tools and materials for home improvement projects.
Maintained product displays to ensure an organized shopping environment.
Conducted regular stock checks to monitor product availability and freshness.
Online Sales Representative
GODAYLY
Mumbai
03.2021 - 09.2023
Responded to customer inquiries and resolved issues promptly.
Provided product information and recommendations to customers.
Tracked shipments from vendors to ensure timely delivery of goods.
Provided product information to potential customers via phone, email, and online chat.